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Stevinson Toyota East

444 S Havana StAurora, CO 80012
1-888-614-81631-888-614-8163
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Stevinson Toyota East and Scion has built a reputation in Denver, Colorado of providing courteous, honest service. Our customers appreciate the way we do business, and we ... Read more
Stevinson Toyota East and Scion has built a reputation in Denver, Colorado of providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Please come by and visit us and find out what makes us an exceptional place to buy or service your automobile.

Why You Should Buy a Used Car From Us

Stevinson Toyota East and Scion has built a reputation in Denver, Colorado of providing courteous, honest service. Our customers appreciate the way we do business, and we ... Read more
Stevinson Toyota East and Scion has built a reputation in Denver, Colorado of providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Please come by and visit us and find out what makes us an exceptional place to buy or service your automobile.

Languages Spoken

  • Español

Dealer Disclaimer

All vehicles are subject to prior sale. Vehicle prices do not include dealer document handling fee of 499.50
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
chuckcfix12/09/2014 09:56:23 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Sean Minahan,Jeremy Young
We made an appointment to see a black 4Runner with Jeremy at 4-5PM. Jeremy went home sick and didn't tell anyone about the appointment. The manager came out as we were inspecting the vehicle and told us that he had just traded the black one for a blue one located in Fredrick. We then decided to work with Sean and test drive a used, 2013 4Runner. Sean's attitude about dealing with us was disappointing, he made us feel like we were imposing. We went down the street to have a quick meal and wait for the blue 4Runner to arrive. We were informed that it was not coming in till the next morning. At that time we decided to take our business elsewhere. We visited Larry H. Miller Toyota Boulder and left with a new 4Runner and we were treated wonderfully. Go To Boulder! Skip Stevenson East!
Spruce286512/04/2014 01:10:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Morales
We worked with David Morales of Stevinson Toyota in Aurora, CO and he made the buying process very easy; he was very friendly and professional. I would recommend Stevinson Toyota to any of my friends, family or acquaintances.
Stevinson Toyota East and Scion responded to this review
12/05/2014
Hi, We are glad to be of service. We'd love to see you and your family again!
meyh2omgmt11/26/2014 03:00:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cahn Vo
Always a great job at Stevinson East, where we bought the car. We went to Stevinson West for key batteries for the Prius, and they wanted to take over all of the services there, which they could. However, since I have been going back to Aurora to Stevinson East for the service all the time because they're always good and friendly, I don't have any reason to have the other dealership even try to take over, even though it might be a little closer to get there. (Which is fine when you just need key batteries., not service.)
Stevinson Toyota East and Scion responded to this review
12/01/2014
Hi, Thank you very much for your loyalty! We are happy to be of service!
Amy Miller9/30/2014 09:50:35 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mason Schuster
With some budget issues and dealing with "the other guys" I came in on Saturday just to see what you could do for me. Mason gave me pricing and even though we both knew it wasn't in my budget he still treated me very professionally. Thank you for hiring quality people.
Stevinson Toyota East and Scion responded to this review
10/09/2014
Hi Amy, Thank you for your review. We appreciate your feedback.
ametatsu9/17/2014 12:46:26 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Brad Kounkel,Evitt Hodge,Sam Choe
I came to Stevinson to put down a deposit to order a 2015 Scion FR-S Release Series 1.0 because it was one of the best rated dealerships around. Oh boy... I was so wrong. First off, no one in the dealership knew what this car was. I kinda of expected that... but every single sales person was basically trying to tell me I was wrong, and what I actually wanted was a Monogram Series in Yuzu yellow. HA... seriously? What happened to the customer always being right? Anyways... I know that the only car that comes in Yuzu yellow is the one I want, so I knew it couldn't possibly have been wrong, so I went with it anyways. Put down a deposit of $500 in June for them to reserve the car. At this point I was working with Evitt Hodge. He was out of the office the day I was free, so he had to give the money to a manager. So I went in, gave it to them, and they didn't even know what car I wanted... The only details they had to go off of was that it was an FR-S with an MSRP of what I told them, and in yellow... I was worried at this point, but I thought to myself "How bad could it be?" Afterwards I called Evitt to make sure that they received the deposit, and it took him 3 days to respond to me. THREE... and his excuse? "I was on vacation". Over the new few weeks, I gave them about 1 call per week. I could never get a hold of Evitt, so I always had to call their main line and talk with someone else to get an update on my order, and I would rarely get a response even then. One month in, my out-of-state friends said that the car has already been allocated out to dealers. I was excited, so I gave Evitt another call. Again, no answer, so I left a voicemail. Took him another 2 days to get back to me. Evitt told me that they have not yet received the allocations... At this point, I was so sick of being ignored by the people there, I didn't even believe Evitt, so I gave Stevinson WEST a call. Spoke directly to their main Scion sales manager, and he told me that they just got 3 allocated. I called Evitt back and asked to speak with his manager (Brad Kounkel), which I did. The manager confirmed to me that they did actually get allocations. Apparently, they can't even communicate this information internally? I had to ask the manager directly? But he again tried to tell me that I was actually ordering a Monogram series. At this point I was very confused and concerned. I talked with Brad for almost an hour while he consistently lied and lied to me and just told me that I was wrong. I dropped my argument at this point. I was just buying a car... who cares where it's from, as long as I get my car, I'll be happy, right? A few weeks went buy, and I got word from my friends out of state that they just got their VIN numbers and delivery dates. So I call Evitt back to ask if he has some more information for me. Unsurprisingly, after 14 calls, and more than a week of no answer from both Brad and Evitt... I finally get a call back. What was his excuse? "I was on vacation". REALLY? Is this the default excuse in Stevinson's policy? This is the THIRD time I've heard this excuse. Apparently, everyone takes monthly vacations here. EVEN if they were on vacation, have they never heard of a concept called out-of-office coverage? At this point, I didn't even care anymore about them. I started looking for other dealers and eventually one reached out to me giving me an amazing discount to help relieve some of the frustration that Stevinson gave me. I prompted switched my order over to them, and gave Evitt a voicemail saying that I didn't want the order anymore due to personal reasons. That was 6 days ago... and I never got a call back from them. Seems like they never wanted my business anyways. Bottom line... I was lied to and I was ignored over and over and over again. I cannot possibly understand where this dealer gets it's good ratings from. I can't speak for an off-the-lot sales experience, but if you are ordering a custom car... DO NOT even CONSIDER this place. EDIT: After I posted the review, Stevinsons did try and call me to "apologize". Turns out they only care about the customer once the customer decides to take negative action against them. Not to mention that their "reply" as you can see below is simply twisting the facts in my review. I never cared about the delivery date, all I wanted was updates, and prompt communication, neither of which I received. I also understand very well how a car allocation system works, and was never complaining about that. My problem is with the customer service. All I ask is for the sales people to be honest and be able to communicate promptly and professional, but apparently that's too much to ask for from Stevinson.
Stevinson Toyota East and Scion responded to this review
9/17/2014
Hello, Reading through your review, I can see you are very excited to get in the drivers seat of the new FR-S Release Series 1.0. I do however feel you may be a little confused regarding what "allocation" really means in the car world. (Production date, available for shipping, vessel departure and expected vessel arrival) Production was on 09/02--available for shipping: 09/10 Vessel departure: 09/13, expected vessel arrival 09/26 (From Japan to the USA Port) VIN#'s are confirmed with Port once the vehicle arrives. Once the vehicle is cleared from port: Toyota then updates the system and list the vehicle in "freight" status. (vehicle is in route to the dealership) We then get a 3 day window on when we can expect the vehicle to arrive at the dealership. Every dealership is different and not everyone gets the same "allocated" vehicles. Toyota currently shows us getting 3. 2 with automatic transmission and 1 in manual transmission. I'm not sure where the "lied to over and over again" would have come from. There isn't anything to lie about. You gave a deposit on the car. We told you, you would be one of the first in this area to have it. But we would not have the car until mid to late October. What more could we have done? You then called Evitt to tell him you didn't want the car anymore due to personal/family issues. What more is there to say? Best Regards
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