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Infiniti of Denver on Havana

2990 SOUTH HAVANA STAURORA, CO 80014
1-866-930-95941-866-930-9594
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Infiniti of Denver. We are a progressive, locally owned and operated Infiniti Dealership, having been in business since 1993. We are committed to providing an ... Read more
Welcome to Infiniti of Denver. We are a progressive, locally owned and operated Infiniti Dealership, having been in business since 1993. We are committed to providing an experience that is beyond our customers expectations. Come and see us for you next New or Pre-Owned Infiniti or other highline used vehicle.

Why You Should Buy a Used Car From Us

Welcome to Infiniti of Denver. We are a progressive, locally owned and operated Infiniti Dealership, having been in business since 1993. We are committed to providing an ... Read more
Welcome to Infiniti of Denver. We are a progressive, locally owned and operated Infiniti Dealership, having been in business since 1993. We are committed to providing an experience that is beyond our customers expectations. Come and see us for you next New or Pre-Owned Infiniti or other highline used vehicle.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Price includes $599 Dealer Handling Fee. Sales Tax, Title, License Fee, Registration Fee, Finance Charges, and Emission Testing Fees are additional to the advertised pric ... Read more
Price includes $599 Dealer Handling Fee. Sales Tax, Title, License Fee, Registration Fee, Finance Charges, and Emission Testing Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 345 
Euan7/25/2015 05:18:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Lytle,Jonathan Bollefer
Jonathan was great to deal with from the moment I walked into the dealership. Friendly, patient, informative and made the whole experience as easy as it could be. Definitely recommend Infiniti of Denver and Jonathan to anyone looking to upgrade their car
Kiko107/25/2015 03:48:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Clark Hearold
The service was excellent from start to finish. The explanation was thorough and the follow up work was efficient. The contact service agent was very friendly .
sheermann7/08/2015 11:39:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan Bollefer
Jonathan Bollefer was a pleasure to work with when buying our new car. He listened to what we needed and helped us find the car that suited us best. We didn't feel any pressure to buy and he answered all of our questions and then some. Jonathan made buying a car easy rather than painful and we will definitely be going back to him when we are ready to buy again.
aolson1237/06/2015 07:38:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Entire Service department
I could spend weeks explaining all of my experience, but will keep it brief. Last October I bought a used car from Infiniti of Denver - four months later (after normal driving and commuting to and from the office) the turbo blew, destroying the engine. I felt they should have acknowledged the fact that they simply sold a bad product, and issue a refund because it was such a small window of time I had owned it; I made four payments at that point. Instead, they treated me like a pest when I asked them, and they made it very clear they wanted nothing to do with me and were in no way responsible. I was taken aback at this, as their salesman said prior to the sale that the turbo was "totally fine, it has less than 60,000 on it". As a result, they left me with at least $9,500 in repairs on a $14,500 car that ran for four months...So far, this has cost me $10,000 of my own savings. For all of us that work paycheck-to-paycheck, you know how much that hurts. They say I bought it as is, which is correct, but they were not completely honest with me, and walked the line of negligence and fraud very closely. They will woo you to get you into a car, but could care less about you after you sign the dotted line. This has been the largest financial loss of my life, losing years and years of personal savings I was just getting ready to use for a trip and home repairs. Don't be fooled by the Infiniti name or their snazzy suits; they are the same as any shady car dealer and won't hesitate to screw you over if it serves them better. Thanks for reading!
Infiniti of Denver responded to this review
7/06/2015
We are certainly sorry for any financial loss or hardship any of our customers face. However, as a business, we follow a set of standard procedures in all of our transactions. In this case, you purchased a 9 year old pre-owned vehicle with 60,000 miles on it. It went through our standard used car safety inspection, which it passed. Whenever we sell a pre-owned vehicle we sell it "AS-IS" and are very careful to represent it as such. In this case, it was disclosed and signed on 5 different documents. In addition, we make every attempt to offer all of our customers extended warranties, in the event an unforeseen problem develops with their vehicle. This attempt was made and you declined, in writing. The vehicle was driven for 5 and half months and over 6,000 miles. Then, the turbo malfunctioned. An independent mechanic determined and provided us with a report saying there was nothing to suggest the turbo was not working as designed when we sold the vehicle. Again, it is unfortunate this occurred but it was not caused by or missed by us. Offers to assist were made repeatedly, to you, your parents, and the Better Business Bureau, which you declined. While the situation is unfortunate we have no desire to trade insults when every attempt was given you to protect your investment via a warranty. We proudly back our products and stand by our customers but will not take responsibility for every time a used car breaks due to user negligence.
nothappy6/10/2015 04:41:23 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Brooke Pennington,Rob Lazarus
Unbelievably bad experience. First they sell me a used car on contingency for $7500 - a car priced over book value that needed nearly $4000 work of mechanical work accordion got my trusted mechanics of 15 years. They would not for the price of the car to compensate me so I dove all the way back form Louisville to Aurora to return the car according to out agreement. When I got there, they spend an hour wasting my time trying to negotiate e back into buy-in get car but would only drop the prices $1000. Then, they told me they had deposited the 2 checks I had written for ht operates after promising they would hold the checks until I had my mechanics look at the car and agreed to keep it. Another hour of wasted times to issue the check.They also supposedly refunded $2500 to my credit card - part of the purchase price. The credit need showed up on my account os I called them back twice to find out why. The seance time - 3 weeks later - I realized that the card number and address listed on the receipt did not match my credit card. Instead of fixing the problem, they charged my card again. I had to call up Chase's fraud department to block them form making addition charges and get the money they owed me back.
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