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Lithia Chrysler Jeep Dodge RAM of Pocatello

2929 Pole Line RoadPocatello, ID 83201
1-855-865-21031-855-865-2103
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

With more incentives than ever before, now is the time to buy a new vehicle! We have over 15,000 new vehicles in our Lithia dealer network! New vehicle rates are at an "a ... Read more
With more incentives than ever before, now is the time to buy a new vehicle! We have over 15,000 new vehicles in our Lithia dealer network! New vehicle rates are at an "all-time" low! Enjoy the peace of mind that accompanies a full factory warranty, state-of-the-art safety and fuel economy, and the first-owner experience. We are consistently bringing buyers from out of state on our new vehicle programs - let us show you why!

Why You Should Buy a Used Car From Us

At Lithia, we take pride in our pre-owned vehicles! Every pre-owned car, truck, van and SUV on our lot goes through a thorough inspection and detail process. We have fant ... Read more
At Lithia, we take pride in our pre-owned vehicles! Every pre-owned car, truck, van and SUV on our lot goes through a thorough inspection and detail process. We have fantastic Manufacturer Cerfication programs to protect qualified models - and on any pre-owned vehicle with less than 80,000 miles, we include a standard 60-day, 3,000 mile comprehensive warranty. We have the largest pre-owned vehicle inventory in the state!

Languages Spoken

  • Español

Dealer Disclaimer

PRICE DOES NOT INCLUDE DEALER DOC FEE.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.4
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 31 
Kim Merritt11/26/2014 07:26:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Conor Adams,Garth Hall,Korry Clarke
Korry did a great job. He was knowledgeable and able to answer all our questions. We would recommend Korry to anyone! Other staff also were helpful and good to deal with. It was a good experience buying our RAM! Kim and Shane
Tiffanyheinz579/23/2014 07:36:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Garth Hall,John Cairl,Korry Clarke
Great salesman, and great atmosphere! Thank you Korry Clarke and thank you Dodge Lithia of Pocatello!!! I will definitely recommend you guys to friends and family!
RAM 148/28/2014 03:45:01 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:CELESTE
WORST SERVICE DEPARTMENT I HAVE EVER BEEN TO I HAD MY 2012 RAM 3500 THERE 2 TIMES FOR SSERVICE AND ONCE FOR WARRANTY WORK. THE FIRST TIME THEY WERE TO ORDER SOME WARRANNTY PARTS FOR MY TRUCK AND IT TOOK THEM 2 MONTHS TO CONTACT ME THA THE PART WAS IN SO I SET UP AN APOINTMENT AND WHEN I CALLED TO RESCHEDULE MY APOINTMENT DUE T O I COULD NOT MAKE IT THEY TOLD ME IF I DID NOT BRING MY TRUCK IN THEY WOULD SEND THE PARTS BACK. SO I TOOK MY TRUCKIN THEY PERFORMED THE WARRNTY REPAIR AND SERVICED MY TRUCK SO THEY SAID COME TO FIND OUT THE AIR FILTER WAS CLOGGED AND THEY NEVER BROUGHT IT TO MY ATTENTION SECOND TTHEY STRIPPED THE BOLT THAT HOLDS MY FUEL FILTER ON I TOOK MY TRUCK BACK SO THEY COULD REPAIR THEIR MISTAKE AND WAS INFORMED THA I WOULD HAVE TO SCHEDULE AN APPOINTMENT TO HAVE IT REPAIRED (REALLY THER MISTAKE AND I HAVE TO WAIT UNTIL THEY GET TIME). ALL I HAVE TO SAY IS IF YOU TAKE YOUR VEHICLE HERE FOR REPAIRS SHAME ON YOU. I COULD GO ONWITH OTHER ISSUES BUT DO NOT HAVE THE TIME JUST WANTED TO LET EVERYONE ELSE KNOW AS I NORMMALLY WOULD NEVER WRITE A REVIEW BUT THOUGHT IT TO BE IMPORTANT TO WRITE THIS ONE. THESE PEOPLE DO NOT KNOW HOW TO SPELL CUSTOMER SERVICE MUCH LESS PROVIDE IT
silentnight138/27/2014 08:51:16 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Dunn,Garth Hall,John Cairl,Chris Voorheis
My salesman has always been Chris Voorheis, I have purchased 6 vehicles from Chris. Always very knowledgeable about whatever vehicle you are interested in. Every one in management that I worked with did their best to give me the best deal that worked for us, from Chris to John to Garth and Dave. Whenever I have a problem ,large or small service will take care of it. Thank you, ELDON and BRENDA HENRICHS
Himmy337/22/2014 03:26:35 AM
1.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ryan
I contacted the dealership via e-mail about a car they had. I received a quick response from a salesman named Ryan. He was polite and we started discussing making a deal. He immediately low balled what I asked for my trade-in and asked if we would have a deal. The answer was no as I had been offered several thousand more by other dealers. I didn't think much of it as I know it’s the normal salesman way. Anyway he asked for the VIN and pictures which I promptly sent. Ryan said he would get back to me later that day. I never heard from him so I called and made sure he received the info. He said no and he had been extremely busy all day and had not had a chance to check his computer. Anyway I sent it to him again via text as well just in case. Thought I would give him a chance as we all get busy sometimes. This time he got it and he said he would get back to me in the morning with a deal. The next morning rolls around and nothing. So I text him later that day and he says he will have the package deal all set up for the next morning. He was going in early just too specifically work on it (his words, not mine). The next morning rolls around and you guessed it. Nothing! At this point I was done as it had become obvious he was not interested in selling a car to me. So just be aware do not do business with Ryan at Lithia in Pocatello!
Lithia Chrysler Jeep Dodge of Pocatello responded to this review
8/05/2014
Hello Himmy33, We apologize for the miscommunications. Thank you for bringing it to our attention. Unfortunately, the car you were interested in sold the very same day you inquired about it. We searched throughout the entire Lithia inventory and we unable to find a match for the car you are looking for. We will be happy to contact you if and when we are able to locate a match. We are sorry we were unable to make a deal at this time and that your experience did not live up to your expectations. We would appreciate the opportunity to earn back your business in the future. Sincerely, Dave Dunn, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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