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Lithia Chrysler Jeep Dodge RAM of Pocatello

2929 Pole Line RoadPocatello, ID 83201
1-855-865-21031-855-865-2103
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

With more incentives than ever before, now is the time to buy a new vehicle! We have over 15,000 new vehicles in our Lithia dealer network! New vehicle rates are at an "a ... Read more
With more incentives than ever before, now is the time to buy a new vehicle! We have over 15,000 new vehicles in our Lithia dealer network! New vehicle rates are at an "all-time" low! Enjoy the peace of mind that accompanies a full factory warranty, state-of-the-art safety and fuel economy, and the first-owner experience. We are consistently bringing buyers from out of state on our new vehicle programs - let us show you why!

Why You Should Buy a Used Car From Us

At Lithia, we take pride in our pre-owned vehicles! Every pre-owned car, truck, van and SUV on our lot goes through a thorough inspection and detail process. We have fant ... Read more
At Lithia, we take pride in our pre-owned vehicles! Every pre-owned car, truck, van and SUV on our lot goes through a thorough inspection and detail process. We have fantastic Manufacturer Cerfication programs to protect qualified models - and on any pre-owned vehicle with less than 80,000 miles, we include a standard 60-day, 3,000 mile comprehensive warranty. We have the largest pre-owned vehicle inventory in the state!

Languages Spoken

  • Español

Dealer Disclaimer

PRICE DOES NOT INCLUDE DEALER DOC FEE.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 57 
LSJensen1/11/2016 11:43:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Patrick Face
We were referred to Lithia of Pocatello by someone my husband worked with. She had purchased a new vehicle recently and we had been considering trading in our current car for a new one. We drove over from Burley on Saturday afternoon. As we were pulling into the dealership my husband once again said he hated buying a new vehicle and he just dreaded going in. Well let me tell you, we were in for a surprise. Pat met us out in the parking lot and did an awesome job. He was very polite, informative, and down to earth. He made us feel comfortable from the beginning and we couldn't have asked for a better experience. We left that day with an awesome vehicle and a deal we were very happy with. We would recommend Lithia to all of our friends, and most definitely recommend going through Pat. We will definitely be back!
veryunhappy11/28/2015 11:59:42 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Tom
Came in for simple oil change and inspection. 3 weeks later and 4 return trips for "wrong parts ordered". Will never darken this dealership door ever again. Minimum of 12 hour of my life I will never get back.
2015scatpack11/09/2015 07:56:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:I dont remember her name sorry
Great group of people that took excellent care of me and my car. Will be going back for all my auto repair needs. Thank you so much
Fisher2411/01/2015 01:31:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tom
They worked quickly to get my car back to me and actually had it done faster than I originally expected. Tom was very helpful and understanding and took care of fixing all the exact problems that I described to him.
Alexcars10/29/2015 11:45:34 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Pat
Lithia dealership in Pocatello stole my time. Their rep Pat called me yesterday on 10/27/2015 left a voicemail (I still have it) promising great deals asking if I still have 2002 Jeep Grand Cherokee and inviting me to sales event . I called 10/28/2015 around 9.30 am ,clearly stating my expectations and wondering if they have anything valid for my price range , I explained I still owe around $3000 on Grand Cherokee and asked if Pat could find me a fresher vehicle , for my Jeep has 201200 miles on it. He ensured me it was alright and he has a 2004 Toyota 4 Runner with only 86 000 miles on it which suits my needs. I also informed Pat I would like monthly payments not to exceed $300 and he also agreed, that it could be easily done. I came to dealership at around 10.30 (Pat was late for an appointment for a doctor or lawyer we cut a slack, because we need them more but in sales person or real estate agent most people respect attention to details).We found a vehicle I was told about over the phone, test drove it, then went in and started paperwork to get approved. Suddenly Pat jacked up the price, contradicting himself and the numbers he gave me previously over the phone and during test drive. During our test drive he told me he can even get less than $300 monthly payments for this vehicle if I buy it. I spent 5(!) hrs of my time there before Pat , the sales dude told me THE CAR HE IS SELLING ME WAS ALREADY SOLD .THERE WAS A SALE PENDING FROM YESTERDAY AND NOW THE LADY BROUGHT HER PROOF OF INCOME , THEREFORE IT IS SOLD. I brought it to the attention of David the manager who first tried to back up Pat then asked him to find me something, but all they have left was beat up and crappy or ridiculously overpriced . So I was offered some gift cards for lunch. Still very frustrated will never buy from them, I came not for handouts, but for a vehicle. And if Pat would not have called me I would have had far more productive day. Price-wise there are better deals and options in Idaho Falls, Salt Lake City, or Boise.Consume more time though. Furthermore, my area of concern is when I tried to retrieve all my papers with personal information David would not let me grab 2 papers which contained my personal information of which he would have no use under normal circumstances including my driving license number , address and my and my wife’s social security numbers. I want corporate office (I informed them yesterday) to investigate and make sure those are shredded and my personal information is deleted and destroyed. Would not want them in hands of a person such as Pat. Also I would hope they made soft credit checks and did not run hard one which can affect my or my wife’s credit score in a negative way. By the way my wife provided her information just to be listed on a title and have not authorized Pat or David to run her credit check,which they still did according to notices received. Later yesterday night recalling the sequence of events I remember Pat asking me about my national origin before acting weird. I will let my attorney at law assess the situation , meanwhile I would like corporate office to whom I submitted a written complaint to take disciplinary action.I would want this visit to have negative consequences not just for me , but also for this Pat , I believe disciplinary action should be taken up to and including termination.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Lithia Chrysler Jeep Dodge RAM of Pocatello : Pocatello, ID 83201 Car Dealership, and Auto Financing - Autotrader