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Murdock Chevrolet

2375 S 625 WWoods Cross, UT 84010-8182
1-888-987-70481-888-987-7048
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Services and Amenities

  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Murdock Chevrolet is your "No Regrets" dealer. What does that mean to our customers? You will have the peace of mind that comes with a worry-free warranty, 5-day vehicle ... Read more
Murdock Chevrolet is your "No Regrets" dealer. What does that mean to our customers? You will have the peace of mind that comes with a worry-free warranty, 5-day vehicle exchange policy, and volume pricing. Whether you are here to purchase a vehicle or have one serviced, you can expect excellent care and service at Murdock Chevrolet. Let us prove to you that you are the heart of our business!

Why You Should Buy a Used Car From Us

Murdock Chevrolet is your "No Regrets" dealer. What does that mean to our customers? You will have the peace of mind that comes with a worry-free warranty, 5-day vehicle ... Read more
Murdock Chevrolet is your "No Regrets" dealer. What does that mean to our customers? You will have the peace of mind that comes with a worry-free warranty, 5-day vehicle exchange policy, and volume pricing. Whether you are here to purchase a vehicle or have one serviced, you can expect excellent care and service at Murdock Chevrolet. Let us prove to you that you are the heart of our business!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, and Emission Testing Fees are additional to the advertised price. Please see dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 79 
happycustomer8/03/2015 06:46:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:K.O. Murdock,Kelly Dobson
Since purchasing my GMC Yukon from Murdock Chevrolet, I have been taking it to their service department for routine maintenance such as oil changes, brake service, etc. They are so friendly and efficient and honest! I would recommend their service department to anyone! Also they have a wonderful customer waiting area with free wi-fi, desks, sodas and popcorn. I have been able to get work done while waiting for my car to be serviced. I am completely satisfied!
happycustomer8/03/2015 06:38:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:K.O. Murdock
I had a great experience purchasing my GMC Yukon XL. Everyone at Murdock made sure that I received everything I wanted in my vehicle -- and I have loved driving my Yukon ever since the date of purchase. The people at Murdock even came to my home to help me program the garage door opener in my Yukon -- and there great service and assistance continues!!
bwisdom6/30/2015 02:36:53 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Charles and Reyna
TERRIBLE!!!!! I went there for the reviews, but had the worst experience I could have. My car broke down on memorial weekend. I was traveling from out of state so I had to rent a car to get me home. The people were nice but told me my battery was dead and I HAD to purchase a new battery from them for them to run their diagnostics tests before I could do anything. My battery was under warrant and I informed the salesman of that. He still told me unless I had a new battery they could not help me. So I bought a battery and told him I wanted my old warrantied battery so I could get a refund on it. They finally ran diagnostics tests and told me it was only the battery nothing else. Wrong!!!! My battery worked the whole time my car broke down until I tried to start it 20+ times and finally killed it. So I needed to have it prime condition to come back to Idaho. I asked for an oil change and 100,000 mile tune up including spark plugs and wires. These were done in a timely manner, however when I went to pick up my car the person told me " I don't know what was done to your car"!!!! I could read the paperwork he handed me stating an oil change and spark plugs and wires were changed. This is not a tune up, They didn't touch my air filter! It also has a ticking sound it never had before. I asked the man about the ticking to which he responded again " I don't know what was done to your car" so I took it to the hotel where I started looking under the hood only to find my plastic manifold cover was not even bolted down. Wonder what else they missed??? Unfortunently the business was closed by them so I could not return. I carefully drove home and by the luck of God made it. I have called to complain about these issues and was told that my vehicle did not have a cover and the mechanic remembers that specifically. And they don't know why I had issues because this was their best mechanic. They offered to have me come back in, but I live in Idaho. There was no offer of refund or send to me a dealer on their dollar in Idaho. Just "let me know whats wrong when you know:". I paid $600 for nothing to get done to my car and I did not receive my battery that was under warranty so I am out another $170 with nothing I can do to get any back. I complained to Reyna who calls asking how your service was and was informed I would hear from a a mangaer. Here we are a month later and still no call form them. No offer to fix my issues or send me to a dealer here locally that can help me, no refund, nothing!! I wasted $600 and have to have everything they did redone because they are too incompetent to make a phone call after having lied to me , not given me my battery, made my car worse and charged me for diagnostics. I would not reccomend anybody go to the service department or ask for managment because they just do not care.
Murdock Chevrolet Inc responded to this review
6/30/2015
Brandy, Your satisfaction is very important to us. Per your conversation with our service manager this afternoon we've offered to have your car delivered to our shop at our expense to make sure we get everything fixed right for you. We apologize for inconveniences you've experienced and hope you know that we want to make things right for you. Please contact me or DeR Greene directly any time. We look forward to hearing back from you again to let us know how you'd like us to proceed. Scott Keeler Customer Care Specialist Murdock Chevrolet 801-913-6335 (cell)
Scott4/21/2015 07:35:18 PM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Billy
I visited Murdock Chevrolet after seeing an ad for a used car online. The ad said the dealership had just taken it in on trade. I had talked to Brandon over the phone and he was very helpful and friendly. When I arrived at the dealership, Brandon had just left on a test drive with another customer. I was then helped by a different sales person. I think his name was Billy but I can't find his picture on the employee list. The new salesperson was very friendly but when I asked about the huge price difference between the KBB/NADA trade-in values and the sticker price of the car, he adamantly told me that their dealership never uses Kelly Blue Book or NADA trade in values when determining what they pay for used cars. He did this to convince me that the dealership had paid much more for the car than I thought and thus they had little room to negotiate. I questioned his statement but he firmly told me that it was true. I expressed interest in working out a fair price for the vehicle and was invited in to the showroom to speak with a manager. While I waited for the manager to conclude his business with another customer, I noticed a large poster on display in the center of the showroom that said that Murdock ALWAYS determines the trade-in value of a car via the valuation sources of Kelly Blue Book and NADA. This was a complete contradiction to what my saleperson had told me. When I pointed out the poster to my salesperson, he scoffed and said that poster had been there forever, as if it was too old to matter. Ironically, the poster bears the dealership logo and their catch phrase "No Regrets". I determined that I didn't want to have any regrets either. I had an evelope in my hand with enough cash to pay their asking price but I left the dealership instead. I would rather pay more to a dealer I can trust than feel like I was cheated by a dealer that will say anything to make the most profit they can.
Murdock Chevrolet Inc responded to this review
4/22/2015
Scott, Thank you for your feedback. The sign you saw mentions book values along with a valuation software tool we use which does a better job than national 3rd party blue books at determining a vehicle's value in our local market. That is what we use to make sure our pricing is aggressive compared to other similar vehicles within a certain radius of our dealership. We've tried to explain this to you as best we can and understand that you are upset that we won't accept your offer of $4,000 on the Town & Country. If we felt that was what it was worth and what it would bring in our market, we would, of course, accept your offer. On the flip side, we wouldn't expect you to sell us a trade-in for much less than what you felt you could sell it for to someone else. Hopefully you'll be able to find the right vehicle at what YOU consider to be a fair price. Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group
roddy22912/26/2014 06:51:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tyson Murdock,Sue Ayres,Patrick Cammans
I talked to Patrick at this dealership recently about getting a car for my family, not only did he jump to help me with the information I needed on the vehicle I wanted, but their other staff were top notch! If my credit wasn't so bad, these guys would have earned my business!
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