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Ken Garff Nissan of Orem

285 West University ParkwayOrem, UT 84058
1-877-773-41171-877-773-4117
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Why should you buy your new Nissan from Ken Garff Nissan of Orem? We have been the #1 sales volume Nissan dealer in Utah on an annual basis since 2009! You can only do th ... Read more
Why should you buy your new Nissan from Ken Garff Nissan of Orem? We have been the #1 sales volume Nissan dealer in Utah on an annual basis since 2009! You can only do this by providing a truly exceptional sales experience and by giving customers the types of deals that make them want to keep coming back! We have a fully Nissan certified sales staff to answer your questions and have a tremendous finance department to help with any credit situation! At Ken Garff Nissan of Orem, We Hear You!

Why You Should Buy a Used Car From Us

Why should you buy your new Nissan from Ken Garff Nissan of Orem? We have been the #1 sales volume Nissan dealer in Utah on an annual basis since 2009! You can only do th ... Read more
Why should you buy your new Nissan from Ken Garff Nissan of Orem? We have been the #1 sales volume Nissan dealer in Utah on an annual basis since 2009! You can only do this by providing a truly exceptional sales experience and by giving customers the types of deals that make them want to keep coming back! We have a fully Nissan certified sales staff to answer your questions and have a tremendous finance department to help with any credit situation! At Ken Garff Nissan of Orem, We Hear You!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 3.8
    Customer Service
  • 4.4
    Quality Of Work
  • 4.1
    Friendliness
  • 3.9
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 86 
19bobster4710/16/2014 04:53:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:chris Edwards , Jose Feliz
My husband and I went in to Orem Nissan service to repair our XTerra. Well the poor old thing died in their lot. The new car agents, Chris and Jose were both working hard to get us into a car so we could get home. It took awhile but we left very happy with a 2014 Rogue. I will most definitely recommend this service department and especially the new car salesmen.
MottoKun10/09/2014 08:46:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andy Allen
Context--I'm an older, experienced car buyer. I'm a very picky, deliberative shopper who does a LOT of homework. I walked in to the dealership knowing exactly which car (model, trim, color, etc.) I wanted and what I was willing to pay (based on my research). This was the best car buying experience I've ever had. They found my *exact* car (from another dealership), beat the price I had found online, and then delivered it to my house (took them overnight to get it from the other dealership). Andy Allen (andya@kengarff.com) is a fantastic sales guy. Look him up. He'll take good care of you. Financing experience was flawlessly awesome too. Hence, 5 stars.
vangall8/27/2014 01:06:20 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Nathan Butts
I was dealing with Nathan and he was condescending during our communications then he just ended all communication when I asked for a manager. I ended up going to a different Nissan dealer for business. Never again will I bother with this location. And believe me when people ask me about my NEW car I will make sure that everyone knows to avoid this location.
Ken Garff Nissan of Orem responded to this review
8/27/2014
We regret that we not only lost your business, but your trust. We apologize for not giving you the service you expected and hope to make this right. Please contact our General Manager, Tyler Slade at otslade@kengarff.com or 801-225-1300 to discuss what more we can do for you.
jon20148/25/2014 01:22:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Cory Fenton
I had one of the best dealer experiences A couple of months ago at Ken Garff with salesmen Cory Fenton. I was searching for a used convertible and I found one listed through the web that led me to Garff Nission. i live in Colorado and the car was at the dealership in Salt Lake City Utah. Since my experience was quite full I will just list this fantastic experience. Thanks again to Cory for being the Ideal salesmen and to the whole Garff Nissan team. - Call online and communicate daily for a week to make arrangements - super support - Additional pictures sent as requested as I will not physically see the car.until I arrive. - Salesman worked through weekend as needed to support - phone & texting - Dealer/Salesmen agreed to pick me up at airport - since I will be driving the car back to Colorado - Dealer agreed down payment could be used for another car if I wasn't completely happy - Prior to my arrival Dealer/Salesmen provided additional discount without my request due to "check engine light" being on - high level of integrity. - Dealer/Salesmen visited DMV to check temporary tags process prior to my visit. - All paperwork and processing done in about 45 minutes. - Dealership office is very cool - Wifi - Couches - soda and popcorn -Dealer/Salesmen escorted me to DMV - Salesmen kept in touch with me on my drive back to Colorado and also since then. I have to say not only am I pleased with my vehicle but the customer service was just incredible. I can't say thanks enough to Cory Fenton for his great customer focus and sincere interest in my purchase and satisfaction after the sale. I strongly recommend Ken Garff Nissan, and I don't even live in Utah! Regards, John
HappyHoppe8/24/2014 02:00:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bryan Knight
Last year we bought an Equinox from a different major dealership in the SLC area; it was a dismal and depressing experience. They offered hardly any incentives and it felt like I really had to fight them to get a good deal, plus they kept trying to convince me to lease a new vehicle, and that wasn't what I wanted to do at all. But this year my husband and I were kind of entertaining the idea of upgrading to a Traverse. We were simply just looking and we happened to come by Ken Garff Nissan in Orem to look at a Traverse they had there. Oh my goodness! Best experience I ever had! Bryan would suggest an idea and I would say that that was not what I wanted, and then he'd go fight for me to get what I wanted. And the incentives were amazing. They really do listen to us! And he got us a killer deal; we left with our Traverse that day and were very happy with everything! All the staff were so friendly, the atmosphere was very light and upbeat; we felt very comfortable being there and not pressured at all. We will never go to any other dealership again, Ken Garff is the place to go!
Ken Garff Nissan of Orem responded to this review
8/25/2014
Thank you so much for sharing your experience with us! We're so glad we were able to help you find what you were looking for. We hope to see you again soon!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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