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Ken Garff Honda Downtown

900 South State StreetSalt Lake City, UT 84111
1-877-540-41131-877-540-4113
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, ... Read more
Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, Bountiful, West Valley, and West Jordon. We sell Honda, Toyota, Nissan, Used Cars, Chevy, Mazda, and all others. Come in and see our Internet Sales People. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers.

Why You Should Buy a Used Car From Us

Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, ... Read more
Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, Bountiful, West Valley, and West Jordon. We sell Honda, Toyota, Nissan, Used Cars, Chevy, Mazda, and all others. Call our Internet Team today, they are ready to answer your questions. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 202 
Ashley 6/25/2015 01:58:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marcus Lunt
We were in the market for a new (or used) Odyssey but thought we'd shop around for a while. Ken Garff Honda was our first--and only!--stop. Marcus Lunt was fantastic to work with! He understood our need for a reliable family car. He listened to what we wanted and gave us no pressure whatsoever to buy features we did not want. I was most impressed with the pricing discussion. Marcus was very straightforward with us and we did not feel like we were playing games like you often feel when buying a car. The manager, Brandon Wilson, came out to talk with us and we arrived at a very fair price. We didn't feel any need to continue shopping at other dealerships. We drove our new Odyssey home! Marcus followed up with us the next day and helped us order a hitch for the van. The people in the Parts department were very helpful and efficient too. We were treated with warmth, respect, and fairness through the entire process. Thank you Marcus, Brandon, and Ken Garff Honda! We'll be back for our next Honda!
sarahbang6/16/2015 01:00:43 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Jeppson
After reading stellar reviews about the 2015 Civic online, I stopped in drive one. Eddie worked with me the entire time, and having decided I loved the Civic, worked me to lease one. Other dealerships wrote me and business off as a waste of time. Not so at Ken Garff - I was treated with the utmost respect and kindness. Eddie is incredibly knowledgeable and genuinely one of the friendliest people I've ever met. Discussions with Chris for my lease were honest and frank but never once intimidating. Once a deal was agreed upon, Trevor in financing was also friendly and patient but at the same time incredibly efficient, and again, very knowledgeable also. I couldn't be more thrilled with my 2015 Civic, nor could I be more thrilled with Ken Garff Honda. They have assembled a fantastic team and developed a wonderful customer experience. Kudos!
max 416/13/2015 12:25:32 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Jeppson
We were just out looking at new cars on Memorial Day, had no intention to buy a car that day. We thought let's stop in Ken Garff Honda. We ran into a wonderful salesmen, Eddie Jeppson, who was very kind and knowledgeable. He answered all our questions with no pressure. He made us an offer that was right for us, and we drove away with a beautiful car that fits our needs. We highly recommend Ken Garff Honda. ??
ken garff buyer5/31/2015 05:56:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:brandon wilson, stan schubach, corbin hawkins
I can not even express how happy I am with the service I received at ken garff Honda the staff is so friendly. I never once felt like was being pressured into something I did not want. the only negative thing I have to say is I felt as though they were a bit understaffed I kind of got passed around because the sales team were having to deal with multiple people and in return the experience took a bit longer than expected. I purchased a brand new 2016 Honda HR-V and I am IN LOVE with this car. our salesman Stan was really friendly we ended up having to take a few trips back to the dealership and every single time we came back Stan was waiting right outside to greet us! my husband and I had actually purchased a car that was not in the state and we were told it would be a week until the car was delivered. I called back for an update and was told it was going to be another 3 weeks until the car would be there. I was not happy and I ended up talking to Brandon the sales manager. He took care of everything and was sooo professional about it. he searched to see if there was another red HR-V that he could get me into and ran into a dead end. he asked if I would be okay with a different color car. I told him yes and he worked hard to get me into another car that had just been delivered. within a few hours he had the car cleaned up and inspected and ready for me to resign papers on I was on my way in no time. Thank you so much ken garff Honda and the wonderful team you have!
rwright5/28/2015 07:13:08 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brycen Deters
I bought my first Honda from Ken Garff 9 years ago, and it has served me very well. When looking for a new CR-V, I knew that I would like to at least look at Ken Garff as an option. We had such a great experience working with Brycen, who never hesitated in showing us some other option, or helping put our 3 car-seats in another vehicle to make sure we liked the fit. I know exactly where I want to start looking when we need another change in vehicles. The service was just that good.
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