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Prestman Auto

2865 South State St.Salt Lake City, UT 84115
1-877-632-87191-877-632-8719
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Services and Amenities

  • Service Centers
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
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Why You Should Buy a Used Car From Us

Prestman Auto is a family owned and operated dealership that has been in business since 1989. How many others can say the same? We have been the leader in top quality bra ... Read more
Prestman Auto is a family owned and operated dealership that has been in business since 1989. How many others can say the same? We have been the leader in top quality branded title vehicles sold nationwide, and we have thousands of happy customers who buy again and again from us

Languages Spoken

  • Español
  • Italiano

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, and Emission Fee are additional to advertised price. See Dealer for Details
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.6
    Quality Of Work
  • 3.8
    Friendliness
  • 3.4
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 32 
AmmonCunningham2/08/2016 12:00:06 PM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dub, Marshall
I'll break this review into 2 sections: Overview: Overall a great buying experience, but there are issues on being completely transparent which is a major issue for me. I still got a great vehicle, I know they will service it well, and it was below the cost of other dealerships around. Read below to understand where Prestman isn't being completely transparent about their sales process. Dub (Sales Rep) 5/5 Dub was our sales rep. He was incredible, communicated well, and worked to get us a great deal on our vehicle. He was knowledgeable, and truly wanted us to do what was best for our family. Marshall (Manager) 2/5 Marshall was nice enough and personable. The issue I had though was when it came to signing final paperwork and getting the final pricing. It was clear that the prices for the Title, Registration, and Plate Transfer were inflated based on what the state is actually charging. Tthey also charge a 'dealer documentation fee' which is not legally required to be charged (but not illegal either), I believe it was around $249. It's ultimately a way to skim an extra few hundred dollars (around $400 in our case) in revenue onto the price of their vehicles. What I like about Prestman is they are professional and upfront about everything....except when it comes to these inflated fees. When I questioned Marshall on this, he was very unprofessional, and stated he didn't know if these fees were inflated, and didn't want to know...because then if he did know they were inflated he'd have to tell a customer that he knew they were. In this day and age transparency is important. Information is power, and needs to be used properly. Witholding information breeds distrust. They need to communicate that they are inflating these fees. It doesn't bother me at all that I was apparently the first one to question them on this, in fact I hope others will also question them on this. I would've been much more ok with it if they told me up front that that is what they were doing vs. me having to uncover it for myself. A few hundred dollars really isn't a big deal, but it is when it is being hidden from you. Please be transparent in all your dealings, don't silo yourself and be transparent in part of the process but not the entire process.
Harley56562/03/2016 10:10:58 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Travis
if you are thinking of purchasing a car here carefully reconsider!! Do not purchase the extended warranty they offer you because when you try to use it the mechanic is backed up 2 months. Service as simple as oil changes is 2 months out. Note that these oil changes are an incentive they bribe you with after you purchase to get you to write them a good review. TOTAL SCAM. I did not write a review after purchasing because I did not have anything nice to say about my sales rep, Travis, so I didn't say anything at all. Now I feel it's important to share my experience with others to keep them from the same frustrating mistakes I was fooled into.
Byron123410/17/2015 07:33:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Trevor Durfey
Prestman Auto is the most committed business to customer satisfaction in the auto business that I have seen in my 20 years of buying cars! My sales agent was Trevor Durfey. Ask for the out-the-door price, and he'll hook you up with a no-hassle offer. We were able to take a test drive, go home, and think about the car experience we had. The next day, when Trevor followed up, he offered us an opportunity to execute the purchase electronically by signing a 13-page document online. It took only 15 minutes to do. The next day, our car was fully detailed, licensed, registered, and ready to roll! We saved an estimated 19.8% at Prestman Auto compared to their competitors. We were guaranteed to walk away satisfied, and they were serious.
DDiamond9/06/2015 10:33:47 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Debbie, Marshal, Tracy
I have purchased several vehicles from various dealerships all over the country in my day and Prestman Auto was by far the fastest and best service I've received. Debbie, Marshal and Tracy jumped through hoops to get me what I wanted and I was in and out in not time with a great car and even greater loan deal. I appreciate that their cars are all a no haggle price. You know what the price is up front. I did my research on vehicles beforehand and their prices were unbeatable. You can drive a nicer car for a lot better price than anywhere else. I was initially worried about the branded title, but they were able to tell me what the back story was for every car I was interested in. I initially figured, that I was saving almost $10,000 on the car I bought so if I had to put a little into I was still in a good situation. However, I have had my car for a while now and it runs beautifully. It also qualified for a 3 year bumper to bumper warranty. Thanks to Debbie and Marshal for a beautiful car and even better service!! We will be back!!
kwolf79/04/2015 01:38:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Travis
I found a Subaru Forester that I was very interested in on their site. I immediately put down the $1,000 deposit to hold the car (dumb decision by my part). The week prior to going to purchase the car I was asking a lot of questions (I had found out all their cars have salvage titles) and they did not give me straight answers. For one, I asked for an accident report and they said there wasn't one available. I searched the car online by its VIN # (highly recommended before considering one of their vehicles). Upon finding the accident report that "didn't exist" I found the damage to be much more significant then they had told me. I was told the front right fender had to be replaced and no major components were hit. However, the entire front right end had been completely smashed. I'm not saying you should not buy from them. Just make sure you do your research.
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Prestman Auto : Salt Lake City, UT 84115 Car Dealership, and Auto Financing - Autotrader