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Camelback Toyota

1550 E Camelback RdPhoenix, AZ 85014
602-680-3017602-680-3017
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Camelback Toyota is the #1 Toyota Dealer in the region and got there by working hard for our customer. Come in and see how easy it can be to do business at Camelback Toy ... Read more
Camelback Toyota is the #1 Toyota Dealer in the region and got there by working hard for our customer. Come in and see how easy it can be to do business at Camelback Toyota.

Why You Should Buy a Used Car From Us

Camelback Toyota is the #1 Toyota Dealer in the region and got there by working hard for our customer. Come in and see how easy it can be to do business at Camelback Toy ... Read more
Camelback Toyota is the #1 Toyota Dealer in the region and got there by working hard for our customer. Come in and see how easy it can be to do business at Camelback Toyota.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 205 
Jeffrey Guyton7/21/2016 02:10:41 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Synabou Ndiaye,Chris Mill,Louai Alsaadi,Kevin Pool
My wife and I were really die-hard Larry Miller Toyota customers (both in car purchase and service). But for whatever reason we decided to give Camelback Toyota a try. The first person we ran into that evening was Kevin Poole and he's now sold us two cars and we'll be back for another in January 2017 (approx.) for our daughter. Kevin is everything we always hoped in a salesperson: good listener, caring, humble, sincere, family values, and NO PRESSURE. But this type of customer service doesn't end with Kevin, its that way from the beginning of the purchase to the end. These car buying adventures can be especially difficult for us to tolerate. We'll walk out if we sense that the dealer is just wanting to make a sale (not caring if we can afford it or not). With Camelback, if they can't give us exactly what we want, they don't try to sell us something else just to make a sale. Kevin worked for four months trying find the exact vehicle (2013 Highlander) we wanted (with the exact options we wanted). That's not the best part though. Two days after signing all of the paperwork to the finalize the loan with Lou Alsaadi, Lou called us back to the dealership to sign new paperwork that lowered our interest rate from 9.9% to 5.5%! What dealership does that after everything was already finalized? On our second purchase (2016 Corolla), we were really in a bind. Our 2007 Camry was starting to have frequent mechanical problems and I had taken the day off to find another car. Unfortunately, Kevin Poole had already left for the day (he wasn't even scheduled to work that day). I was desperate to get a car that day, because that was the only day that week I could do it. So reluctantly, I called Kevin on his cell phone and interrupted the lunch he was having with his mom! But Kevin (being Kevin), said that he was almost done and that he would be happy to come in. This guy spent four hours with us on his day off, unbelievable. I have to add the great help we received from Synabou Ndiaye and Christopher Chavez on that day as well. If you don't buy a car here, at least try the service department. We love the service department (Chris Mill is awesome)!!! To Camelback Management, you really practice what you preach. THANK YOU!!!
Robert Tegland7/11/2016 07:54:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richie Davidson,Bill Frasier
I have given business to this dealership for the past nine years, this go around is my fourth lease. The customer service it excellent, the service department is fantastic. I did have a bad experience my last go around, which I did let them know. With such a large dealership I'm sure there will always be something that goes wrong or something that doesn't want to be heard. This go around I was dealing with Richie Davidson and Billy Frasier. Richie heard about my last experience and turned it right around. They both listened to what I wanted, catered to my needs as a buyer, and made this experience a great one. I highly recommend contacting Richie if you are in need of a car, buying or leasing. He made me a repeat customer of this dealership and I am very satisfied with our interaction.
Camelback Toyota responded to this review
7/14/2016
Thank you very much Mr. Tegland for taking your time to share your experience. Your kind words are much appreciated, but I hope you know how much we care about you and value your loyalty to The Camelback Family Team...
Kdubsupreme7/09/2016 08:42:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Bapst
I call him an anti-salesperson and I mean that as a compliment. I like his style, he's just there to help provide shelter aide and comfort. I felt like he was honest and transparent.
Camelback Toyota responded to this review
7/14/2016
Thank you for taking your time to share your experience. It is truly our pleasure that we were able to exceed your expectations and look forward to a long relationship . Also, professional surely enjoyed your comments.
Sequoia7/08/2016 03:08:22 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Tijerino,Robert Gonzales,Alfonso DeLacruz
I have been using Camelback Toyota since 2003 with the purchase of my 1st Sequoia. I have owned three. I get a minimum of 9-10 oil changes a year. Sold my last Sequoia with 394,000 miles. Believing that I have had great vehicles, but the Service department has been a huge factor. They answer me honestly with no service sales pitch. I really appreciate that. The workmanship of the technicians has never failed me. I live 3 1/2 hours from this dealership but their attention to customer service has created a loyal customer. Customer service in the home building industry was my occupation and I truly believe we have the ability to create the best or worst customer. I feel very confident in recommending Camelback Toyota. Some of the great advisors I have had and used on a regular basis are Alfonso, Jon, Robert and Jose. Thanks
Camelback Toyota responded to this review
7/14/2016
We are so happy to read your opinions of your long relationship with The Camelback Team. I feel you are a very important part of our family. Thank you very much for definitely going out of your way to to continue to do business with us. You mean a lot to all of us, and we don't take your 3 1/2 hour drive lightly.
MariTina 65016/21/2016 12:50:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Alfonso DeLacruz
my Rav 4 only gets Toyota dealer service I did try other places but I realized that Toyota Dealer knows my car and what it needs that is why I only use Toyota service center on Camel Back
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Camelback Toyota : Phoenix, AZ 85014 Car Dealership, and Auto Financing - Autotrader