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Coulter Nissan

13301 N. AUTO SHOW AVESURPRISE, AZ 85388
1-866-526-08941-866-526-0894
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Family owned and operated dealer who cares about every customer! Whether you have credit issues or not, you come first here at Coulter Nissan! Call us today at 866-526-08 ... Read more
Family owned and operated dealer who cares about every customer! Whether you have credit issues or not, you come first here at Coulter Nissan! Call us today at 866-526-0894! Open Monday - Friday 8am to 9pm, Saturday 8am to 8pm, and Sunday 10am to 6pm.

Why You Should Buy a Used Car From Us

Family owned and operated dealer who cares about every customer! Whether you have credit issues or not, you come first here at Coulter Nissan! Call us today at 866-526-08 ... Read more
Family owned and operated dealer who cares about every customer! Whether you have credit issues or not, you come first here at Coulter Nissan! Call us today at 866-526-0894! Open Monday - Friday 8am to 9pm, Saturday 8am to 8pm, and Sunday 10am to 6pm.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, and new car dealer ads. Fees are additional to the advertised price. While every reasonable effor ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, and new car dealer ads. Fees are additional to the advertised price. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Coulter Nissan.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.6
    Quality Of Work
  • 3.8
    Friendliness
  • 3.1
    Overall Experience
  • 3.4
    Price

Dealership Reviews

1 - 5 of 54 
Latra3258/08/2015 05:59:14 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:
This dealership left me waiting 30 minutes to check in for an appointment I had, then told me it would be 2 1/2 hours for an oil change. They used the incorrect grade of oil ignoring manufactures specs, and managed to strip a lug nut while rotating the tires. This only cost me an additional $100. Save yourself the trouble and do not frequent this dealer.
Coulter Nissan responded to this review
8/10/2015
I do apologize how everything transpired. I just hung up the phone with you and I hope we get another chance to make this all right. Please contact me directly 623-915-6130 if there are any more questions I can answer for you. Sincerely Rich DeJesus General Manager Coulter Nissan
TruckGuy6/26/2015 07:41:32 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick in parts did not get last name
I spoke with a Gentleman in the parts department Rick he is very knowledgeable and very helpful and presents the highest level of customer service. So nice to see in today's world of self service. Chris
Sam4/27/2015 02:00:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Idrees
My wife and I have been doing business with this dealership since 1994 when they were West Valley Nissan in Glendale. I have always had a most excellent experience with the folks here. We bought a new Sentra in 1994 and a new Frontier in 1999. After West Valley moved to Surprise under the name Coulter Nissan, we bought a new Sentra in 2013, and then we just bought a new Altima two weeks ago. Even though the dealership name has changed the expert quality of personalized care and service has never changed. It was indeed a pleasure working with Idrees, who was our sales person. He was at all times friendly, courteous and displayed expert knowledge of all the cars we looked at. He was very helpful and without hesitation, answered all our questions honestly and truthfully.
BGriego4/17/2015 01:05:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Diana Lopez, Isaiah
Diana was a pleasure to work with, she was helpful, friendly and did not pressure me to buy. I appreciate how she made the process less stressful. I would refer anyone to her and the dealership as a whole. Thank you. Brenda G
Coulter Nissan responded to this review
4/17/2015
Thank you for your business!!! And yes Diana does a great job!
350Z crazy4/08/2015 06:12:30 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mike Simpson, Jhon (Master Tech.)
I own a 2007 350Z that on January 5, 2014 had the transmission replaced, flywheel, and clutch. Since then I have had continuous problems with the clutch hydraulics. While the work on January 5th was done at Avondale Nissan, coulter Nissan has yet to figure out the problem. I have paid to have the hydraulics replaced multiple times. The slave cylinder had been replaced four times and the master has been replaced three times. So today when for the last few day I have been having pressure problems again, I wanted a definitive answer as to why the hydraulics kept failing. Honestly, after seven parts to have been replaced I expected them to own up to some mistake or for the very least give me a reason for the parts failing. But what I got instead (today, 04/08/2015) was were going to charge you the increased labor rates which was 520 dollars versus, the 480 dollar expense I was quoted two weeks earlier for a part that I brought in myself, as the stock parts seem to be failing every five to six months.
Coulter Nissan responded to this review
4/08/2015
First let me apologize for you not being happy with the service you are receiving from our dealership. After speaking with Mike and John they have spent many hours trying to keep you happy and given you the best service they could considering having to work with after market parts you brought in for us to install. Although you may feel the performance is better with these parts they aren't always the best parts to put in your vehicle and have been known to cause other issues in some vehicles. I am not sure what transpired at the other Nissan dealer you spoke of but I am assuming they could not get the vehicle to your satisfaction either? MIke tried to speak to you today but he mentioned you got angry and did a burnout in the Service Drive. I am sure you know this could be dangerous if there are other customers or employees around and this isn't going to solve your issue with your vehicle. I hope you find the help you need to get the car right for you, and again I apologize that your service wasn't to your satisfaction.
350Z crazy responded to this review
4/09/2015
If you could provide your contact information I would like to discuss the vehicles history with you. If my assumption is correct you are the general manager and if so then u would definitely like to speak with you. The reason I left Avondale was because they couldn't install the transmission in the vehicle correctly and took them three attempts to get fifth gear aligned. I have been coming to Coulter because I was satisfied but when yesterday Jhon came to me without knowing anything about the after market part I brought in which has been proven on 1000hp Z's and is built to a much higher standard of quality, yes I was a little aggregated. Especially since I didn't install the part under his recommendation two weeks ago. instead I had paid 120 dollar to have the system flushed again with GTR fluid. Again intend of say you know what perhaps there is a mechanical failure and we'll cover the cost of the fluid I got, we're going to charge you the increased labor rates and fluid. That is not customer service to me, that is a way a dealership takes advantage of a college student who l took the masters tech. Word of advice. I wouldn't have spent 220 dollars on a new proven master cylinder to not have it installed.
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