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Berge Ford

460 East Auto Center DriveMesa, AZ 85204
1-855-442-80721-855-442-8072
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

We're proud of the long-standing relationships we have with our customers. Enjoy continued support from our Service & Parts Depts. Ask about our Loyalty Rewards Program - ... Read more
We're proud of the long-standing relationships we have with our customers. Enjoy continued support from our Service & Parts Depts. Ask about our Loyalty Rewards Program - earn points & discounts for every dollar you spend!

Why You Should Buy a Used Car From Us

We're proud of the long-standing relationships we have with our customers. Enjoy continued support from our Service & Parts Depts. Ask about our Loyalty Rewards Program - ... Read more
We're proud of the long-standing relationships we have with our customers. Enjoy continued support from our Service & Parts Depts. Ask about our Loyalty Rewards Program - earn points & discounts for every dollar you spend!

Languages Spoken

  • Español
  • Polski

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.5
    Customer Service
  • 3.7
    Quality Of Work
  • 3.8
    Friendliness
  • 3.4
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 92 
Brenda3/11/2015 10:54:09 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Michi can't remember her last name she's lucky..!!!
Would never ever purchase a vehicle there was not happy and there associate Michi was rude unfriendly and didn't Help us at all don't Go there or avoid Michi!!!!!
Chris1/03/2015 11:44:59 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Scott, John & Rick
We recently purchased a 2014/Ford Explorer from Berge. We have been Berge Ford customers for years. We have purchased several vehicles from this dealership. This last experience in buying our vehicle was the worst experience we have ever had with a dealership. They tried to hide the cost of an extended warranty and did not disclose the cost of the warranty until they were asked directly about it. We knew something was wrong when we declined the extended warranty and were told that we could get it and it wouldn't change our payment. We immediately knew we were being lied to. I guess loyalty doesn't mean anything to them. If you choose to use this dealership buyer be ware. Erik H.
Casscura11/05/2014 12:09:41 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:General manager Steve and Jim Crutcher finance in use department Tom
I purchased an F2 50 diesel 2005 in the used car department September 1 got a free oil change from this dealership took it in three weeks later they're certified mechanic came out and told me there was oil in the coolant and has been there for way over three months I had only purchase the vehicle three weeks ago. The sales man I work with and finance department In the used cars told me when I purchased the vehicle there was 100 point inspection done to make sure all is in working order it was an as is sale but this was not as it is it was something they head because the cost of repair was substantial. Their own certified mechanic told me this was a problem that's been there for over three months then I spoke to the general manager Steve who told me they don't do inspections on these vehicles which was a lie their used car department told me they did do inspections on these vehicles to make sure they're okay to sell which was a lie Steve general manager boss Jim Crutcher told me next they do do safety inspections. Well what is the truth do you or don't you these fools just give me the runaround because I am a minority they are a big corporation money hungry monsters. I took this alleged vehicle to a mechanic certified diesel mechanic who has his own shop and estimated repair cost of $8000 I was to purchase this truck for 13,900 now it cost 8000 to even get it running they knew about this issue they have to have if the so-called doing inspection. All I ask is for what is fair I met with Steve and Jim Crutcher who were both unfriendly and unwilling to work with me they took my case as a joke I gave them a quote from the certified diesel mechanic they didn't even review it completely I made them a letter stating what I requested which was to redo the loan and refund my 2900 down payment they said that this truck was now mine and they wouldn't work with me well Jim Crutcher I wrote you the letter don't know if you chose to read it my demands were firm I did not threaten you in anyway I promised you and in the manner I told you it was a promise that I will go as far as I can take this you're in for a big ride I'm going above your head speaking to your boss and to the CEO letting them know what fraudulent business you are running over there I am a hard-working man less than middle-class family of five children struggling to make ends meet at the time this vehicle was to be my work vehicle now you have put me in a predicament because of your fraudulent ways. When I first went there you all told me you wanted to help me you acted like you were more than my best friend now this happens and you don't even know me well I'll tell you this much Jim Crutcher you won't forget me I will be posting nonstop I will call radio stations I will call newspapers I will call Better Business Bureau and anyone else who is willing to listen you will see me and many others out front of your dealership protesting with signs not to purchase their your name Steve's name I will tell many people business owners who by fleet vehicles what kind of business you guys are running whether I win my case or not you will lose more in the long run through bad publicity
Carlos Austin10/12/2014 02:16:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Glenn
Glenn and Taff were great, thanks again. Service has also been a great experience, highly recommended dealership. Will recommend again, purchase Ford vehicles again. Soon.
AnthonyAnt9/04/2014 02:00:27 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mel
I am writing a review because of a good experience gone bad. Which is a real shame. Mel in the accessory seemed genuine, interested and willing to help. HOW TO BUY A CAR HERE: This dealership, unexpectedly and unwillingly, charges customer for extras they don't necessarily want nor ask for when you purchase a new vehicle. Window tint is one of them. Now, this window tint has a "lifetime guarantee" and sounds good, right? WRONG! We have a Ford that was purchased new here, but because "their records only go back seven years", their "lifetime guarantee" is no longer honored. I advise everyone purchasing a vehicle here to not pay their silly add-on's. Further more, www.kelleybluebook.com allows you to get a general invoice costs to their vehicles. Last few vehicle purchased, I was able to negotiate $1,500-$2,000 under factory invoice, plus all rebates. Food for thought people... The gentleman, Mel, in the accessory department genuinely was trying to help. But I understand the GM is choosing not to honor their guarantees because "we don't use that window tint company anymore". Which is a likely story. Sure, Berge Ford, you're still around but the tint company "went out of business." Sure.
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