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Henry Brown Buick GMC

1550 E Drivers WayGilbert, AZ 85297-0402
1-855-492-39511-855-492-3951

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Remember, at Henry Brown our philosophy is simple. We start with the lowest prices, we give you more for your trade and we always have a great selection to choose from.

Why You Should Buy a Used Car From Us

Remember, at Henry Brown our philosophy is simple. We start with the lowest prices, we give you more for your trade and we always have a great selection to choose from.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.2
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 40 
az guy12/06/2014 03:01:33 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Steve Buckmeier - Service
I cannot speak to their sales and service with regards to buying a vehicle from them, however, as far as having my vehicle being serviced for maintenance items... I will NEVER go to them again. I have had two horrific experiences with them with regards to my tires....and the first word which comes to mind is incompetence as far as their technicians. Basic, common sense items I asked about or had serviced and they failed miserably on all counts both times. I don't normally write a negative review about a company and I could certainly write numerous paragraphs about the terrible service I had done with my vehicle...I will just say, if you "trust" them to provide competent and reliable service to your vehicle and your think you are safe driving you vehicle after it is "serviced"....you are sorely mistaken. Have it done at your own risk....I was fortunate enough, with my common sense, to not have a major incident with my vehicle on the road after they "serviced" it....however, you may not be as fortunate. You have been warned.
Henry Brown GMC Buick responded to this review
12/09/2014
Dear AZ Guy I want to thank you for taking the time to write your experiences regarding your recent service visit. Our guests’ comments give us important feedback on our performance and provide us with great ideas on how to improve our service. We would like to help you with your service issues but are having a hard time locating your service experience with us due to no name on record for AZ Guy. Please accept my most sincere apologies for your experiences with us here in our service center. Please supply our managers with your contact information and we will look into your concerns at once. Thank you again for you valuable remarks and we hope to welcome you back in a not too distant future. Sincerely Henry Brown Service.
buick1st3/18/2014 10:57:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tim Bryant and Marlene Vairo
This is the third vehicle purchased from Henry Brown and as always a pleasant experience. Both Tim Bryant and Marlene Vairo were knowledgeable, professional and helpful. We have referred many customers to this dealership because of the honesty and no games or hassles. John and Margaret Radigan
rotert2/01/2014 11:45:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ruston Reynolds
Ruston is great to work with, thanks for the great deal, give him huge raise please, He is way cool, and should be the manager of Henry brown
joybach1/21/2014 02:03:04 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jeff Martin
I have brought both GMC Acadia and Cadillac XLR into Henry Brown several times with success. Heidi Berns has been the service representative on all occasions. She is very professional, helpful and friendly as well as seeing to our requests for our vehicles. The last visit I brought in the Cadillac XLR with the convertible top not lifting to close. They fixed a leak in the hydraulic hose for slightly less than $1000 but spilled hydraulic fluid onto the interior upholstery and the carpet in the trunk of the car. The fluid smell is horrible. I returned the vehicle to be cleaned of the fluid but that was not done. The fluid is still visible on the upholstery of the passenger seat, the trunk of the car, and the leather and very obviously smells throughout the entire car. I spoke with the maintenance supervisor who told me there was nothing else they could do. Someone went out to the car and put cologne on the car thinking this would help…. it did not but instead made it worse. I have taken the car for detailing at $140 something HBrown should have done. I am very disappointed in this experience with Henry Brown and will not recommend their service department.
desertmom1/03/2014 08:44:49 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeremiah Walsh and his sales manager
It was one of the best car buying experience that we have had. No high pressure which made it easier to make a decision. They were the best, polite and knowledgeable. Thanks guys.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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