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Infiniti of Peoria

9167 West Bell RoadPeoria, AZ 85382
1-866-381-93621-866-381-9362
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Infiniti of Peoria in Phoenix is proud to be the recipient of the prestigious Infiniti Award of Excellence for the last FOUR consecutive years. The Infiniti Award of Exce ... Read more
Infiniti of Peoria in Phoenix is proud to be the recipient of the prestigious Infiniti Award of Excellence for the last FOUR consecutive years. The Infiniti Award of Excellence is a recognition program designed to honor those who excel in customer satisfaction, excellent service and by consistently delivering a unique and personalized experience for their customers. Infiniti of Peoria is proud of this recognition and continues to work daily on providing every customer with excellent service.

Why You Should Buy a Used Car From Us

Call and ask for the AutoTrader.com Sales Specialist to help obtain special internet pricing! We look forward to consulting you on your next purchase! We appreciate the o ... Read more
Call and ask for the AutoTrader.com Sales Specialist to help obtain special internet pricing! We look forward to consulting you on your next purchase! We appreciate the opportunity to earn your business!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.4
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 231 
TexasAP5/03/2016 12:59:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Abraham Diaz
I'm a little late writing my review, but I wanted to thank Abe Diaz for all the work he did. Helped me get out of my old vehicle and into a new lease! Thanks again Abe!
gabackman4/21/2016 09:55:38 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Abraham Diaz
My wife and I we looking for a used car and came across one at Peoria Infiniti, which was about an hour from our house. We called ahead to confirm the vehicle was there and spoke with Abraham Diaz. When we arrived, the car was in the front of the dealership, had been cleaned and was waiting for us. Abraham gave us a tour of the car and knew more about it than the people who sold it the first time. His knowledge of features specific to this model and year was impressive. He knew even the most minor details of the car, which was not even an Infiniti. He was helpful and we felt that we could trust him in making the purchase. The dealership is impressive, but Abraham Diaz made the experience well worth the drive. Thank you Abraham for your help.
Infiniti of Peoria responded to this review
4/28/2016
Thank you for your kind words! It is always our goal to provide our customers with the highest quality service and we are happy to hear that Abraham did that for you. We truly appreciate your business, and we look forward to helping you out in the future in any way we can. Thank you for choosing Infiniti of Peoria, enjoy your new vehicle!
Notafanatall4/13/2016 03:34:47 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tom, Jason
I has the displeasure of working with Jason, a real dirtbag. Then his General Manager Tom, who was worse. Both must have thought i was an idiot who was buying his 1st vehicle. They attempted to "explain" a bogus charge labeled Recon & Dealer Prep. I was told it's a mandatory charge to get the vehicle ready for sale and that their Owners require it. I've taken it on myself to explore that with Berkshire Hathaway Automotive personally as well as the State of Arizona who I believe has rules against not honoring advertised prices and not disclosing "recon" before coming in. It's false advertising and deceptive practices without question. Stay away.
S Z12/16/2015 06:03:58 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Sales manager
The high pressure sales at his location is incredible. If you appear to be interested at all in anything they pressure you at every doorway and even out when you are trying to get into your car to leave. Dishonesty runs very high in their sales pitches. They say pretty much anything to meet what it is you are looking for even if it is not true. We ended up believing what they were telling us about the vehicle but when we got home and actually looked up the specs we found they were not telling us the truth. Oh and dont bother calling the general manager he does not return phone calls. I am sure we gave to much information in the message we left about the experience we had so we were not worth calling back. I gave himn2 weeks to call us back so now I'm leaving this review. My suggestion stay away if you are looking for honest car buying and good customer service.
omega7810/25/2015 09:59:03 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:William Bell
Salesman sold me a used car after I specifically asked if there was a return policy and told "Yes, There is a 15 day, 500 mile return guarantee" That turned out to be a flat out lie. I tried to return the car within 24 hours and was told I couldn't because somewhere buried in the contract was a "no cooling down" clause. The GM threatened to call the police on my wife and me if we didn't leave. DO NOT TRUST THEM! The car also had an oil leak that they missed after their "149 Point Inspection".
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Infiniti of Peoria : Peoria, AZ 85382 Car Dealership, and Auto Financing - Autotrader