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Precision Toyota of Tucson

700 W Wetmore RdTucson, AZ 85705
1-844-549-57761-844-549-5776
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

PRECISION TOYOTA OF TUCSON is your best decision! Please come visit our showroom at 700 W. Wetmore Road in Tucson. We offer service and parts for all makes, and have the ... Read more
PRECISION TOYOTA OF TUCSON is your best decision! Please come visit our showroom at 700 W. Wetmore Road in Tucson. We offer service and parts for all makes, and have the largest selection of Toyota and Scion cars, trucks and SUVs in Southern Arizona. For additional savings and no-hassle internet pricing, please visit pretoy.com now.

Why You Should Buy a Used Car From Us

PRECISION TOYOTA OF TUCSON has a vast selection of Toyota Certified Used Vehicles and other meticulously reconditioned pre-owned cars, trucks, and SUVs. For additional sa ... Read more
PRECISION TOYOTA OF TUCSON has a vast selection of Toyota Certified Used Vehicles and other meticulously reconditioned pre-owned cars, trucks, and SUVs. For additional savings and no-hassle internet pricing, please visit pretoy.com now.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Subject to prior sale. Prices subject to change without notice. Descriptions and pictures may not be exact.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 500 
Kristina1238/26/2016 01:51:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Juan Orozco
I love my RAV4 and was very happy with my purchase experience at Prevision Toyota. Everyone worked as a team to make my experience easy and stress free. Juan was so good natured and easy to work with, it really took the stress out of buying a car for me. I can tell he genuinely cares about his customers and like what he does!
Precision Toyota of Tucson responded to this review
8/26/2016
We're so glad we were able to help you find the perfect vehicle, Kristina! We love making the car-buying process simple and enjoyable. If you need any further assistance with your vehicle don't hesitate to stop by. Thank you for your business and for the great review!
phernand8/16/2016 04:56:09 PM
3.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Brian, Jay, Gayland
I brought my dad with me to help me choose a car as I had never bought one from a dealership before. My parents had just bought a new vehicle from them earlier in the year and highly recommended them as they had a great experience with sales rep Troy. Troy wasn't there that day and I can't remember the name of the sales rep that helped me but I didn't like my experience with him at all. When negotiating the price of the vehicle he made me feel terrible about my student loan debt and basically told me I wasn't going to find anything in my desired price range with my credit score, and guilt tripped me into having my dad co-sign. I know they only have so much to work with but that in no way means its okay to make your customer feel bad for having student loan debt/no-so-great credit. The entire time he was basically trying to sell the car to my dad. I understand I am young but it was my vehicle, my negotiation, and MY money that was going to be spent. I felt completely overlooked, so I declined all of their offers and left. Later that day my dad received a call from his previous rep Troy who was very nice and reasonable and convinced us on a deal that was managable and we went back the next week to buy the vehicle. I left a bad survey with the dealership and never received any follow-up. Recently I found a leak so I took my vehicle in for service. My service rep's name was Brian and he told me I had to leave my car for repairs. Brian even offered a complimentary car wash for my car which I gladly accepted. The dealership doesn't offer a loaner/replacement car during the time of service. I didn't get rid of my unreliable old car to get a new certified pre-owned vehicle that was also unreliable. Anyway, Brian was very helpful and nice and kept me updated throughout the entire process. Brian told me I could leave the vehicle there overnight and he would leave my keys at the front desk. When I arrived the next day I walked to the front desk and asked the receptionist for my keys. Without even checking to see if she had my keys, she rudely said that I would have to get my keys from the cashiers. I didn't catch her name but she didn't greet me, didn't smile, didn't even offer to show me where the cashiers were and definitely didn't seem happy to be at work that day. I walked over to the cashiers. There were 3 girls, none of which seemed to know what they were doing. I waited in line for 5 minutes before being helped. Once I was helped the cashier tried to find my information on her computer, then walked away from me and shuffled through paperwork, then moved on to look through drawers, then sorted paperwork. I waited and I had actually thought she forgot about me. At that point there was a line of impatient customers waiting to be helped behind me. It seemed like a bunch of teenagers who didn't know what they were doing. After about 15 minutes a man named Jay walked in and the girl who was "helping" me told him that she couldn't find my paperwork. I would have appreciated it if she had told me 10 minutes prior so I knew why I was still waiting. Jay was very nice and told me my keys were actually at the front reception desk. I waited about 20 minutes to be told to go back to the front desk. I walked back over to the receptionist and that the cashiers stated she had them like I originally thought. She checked a packet that was on her desk right infront of her and pulled out my keys. I was so irritated, I had wasted so much time all because this receptionist didn't bother checking the packet sitting infront to see if she had my keys. Once I went back to my car I found it covered in leaves & bird poop. I noticed oil stains on my seat and a plastic wrapper on the floor. I walked back inside & asked if there was someone that I could voice a complaint to. A rep named gladly walked over to my vehicle. He saw my car and offered to run it through the car wash again and get the stains out of the seats. I told him I had an appointment to get to and he told me I could leave my car and come back later. When I returned Gaylan was nice and pulled my vehicle up to me. Upon further inspection at home there are still slight traces of the oil stains in my seats, which I am afraid will decrease the resale value of my vehicle. Overall, I am extremely unhappy with the professionalism and service that I received. The only people I thank for helping me are Brian, Jay, and Gaylan. I also work in customer service and know what it is like to have customers leave bad surveys, so I hate leaving bad feedback for people but I am very disappointed in my first impression of the service at Precision Toyota. I am slowly regretting having done business here. I am dreading having to take the vehicle in for any future servicing and really wish I had a better experience. I'm not looking to get anything out of this, but I just wanted to make sure it was known that the service isn't as great as its adverstised to be, at least it wasn't for me. UPDATE: After I posted the bad review on like 5 different websites, the customer relations manager contacted me to apologize and fix things. They paid for a detailing of my car to get the stains out. They're still there, but hardly visible. I don't think that someone who didn't know about them would be able to notice them. They also provided a loaner vehicle while mine was being detailed. Which is almost frustrating because they're only willing to provide it when they've messed something up, when I believe a loaner should always be provided if they vehicle is to be down for more than a day. They also provided me with a $100 gift card to Sullivan's steak house to make it up to me. They told me they would mail it to me because my appointment was a week out, but things came up and I didn't end up actually going in for an appointment until weeks later but never received my gift card. When I called and asked about it, they said they were waiting to give it to me in person when I came in for my detailing. I guess maybe they really only want to give it to you if you actually let them fix things for you. And of course in the end they wanted me to update my reviews. They just mention they appreciate it, but it's almost guilt tripped. They just want people to know that if something is wrong, you can come to them to get it fixed. I understand that they do handle the situations, have taken appropriate action to fix everything, which I really appreciate. But if you look at my initial review, I did leave a bad survey (that was not public) to rate my experience at the dealership and didn't receive any follow up or apologies. When my seats were covered in oil stains, I did go inside and complain and then it was not done right again the second time. I feel bad only bumping this up one start, but the experience I had still happened, and hopefully it won't happen again to someone else.
Precision Toyota of Tucson responded to this review
7/13/2016
Thank you for your valuable feedback. We're frustrated to hear that your experiences with our dealership have not been on par with our standards. We always strive to make our customers feel great about their purchases. We would appreciate an opportunity to correct anything that went wrong - please contact me at your convenience so I can work on making things right for you. -Sunny Davis | Customer Relations Manager | Precision Toyota of Tucson | sdavis@pretoy.com | 520-795-5565
Randy8/11/2016 06:40:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Ibarra,Nusrat "Jaff" Jafferi
A positive and enjoyable experience with the Precision Toyota Team. Myself and my 7 year old daughter were treated as a members of the Team. We shared stories and laughter and our best interests were given great detail and considerations. I would highly recommend all Toyota Lovers to visit this dealer despite the distance of travel, you will not be disappointed. The Precision Team is Reputable, Honest, Reliable and they care. This is the dealer for my family. Special thanks and shoutout to Jaff and Mark.
Precision Toyota of Tucson responded to this review
8/11/2016
Thank you for the review and recommendation! We are pleased to hear our team went above and beyond to provide you with an excellent experience. They will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.
Jolinnjaz447/30/2016 08:03:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frank and omar
Easy and efficient spent all day worked out a good deal frank made sure I had drinks and snacks. I really enjoyed working with frank.
Precision Toyota of Tucson responded to this review
7/31/2016
Thank you for your kind review! We're glad that Frank was able to provide you with a great experience at our dealership. Our team is proud of our friendly, fun atmosphere. We appreciate your business, we hope to see you again!
Dhearts7/21/2016 09:53:10 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Dougal,Sunny Davis
The financial department was so very nice to me. They helped me out so much without going into detail. Also my salesman Mike Dougal was a pleasure to work with. He is so knowledgeable Nd very informative. He knows his stuff about cars! Thanks again :) Also I really want to thank Sunny Davis for getting back to me so quickly.
Precision Toyota of Tucson responded to this review
7/22/2016
Thank you so much for your review! We're excited to hear that Mike and Sunny were so helpful. We'll make sure to pass along your kind words. Congratulations on your new vehicle, please let us know if we can be of service in the future!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Precision Toyota of Tucson : Tucson, AZ 85705 Car Dealership, and Auto Financing - Autotrader