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Royal Buick GMC Cadillac

815 West Auto Mall DriveTucson, AZ 85705
1-888-224-80951-888-224-8095

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The Royal Automotive Group has been proudly serving the Tucson community since 1977. We are a factory-authorized sales and service center for all Buick, GMC and Cadillac ... Read more
The Royal Automotive Group has been proudly serving the Tucson community since 1977. We are a factory-authorized sales and service center for all Buick, GMC and Cadillac vehicles. Come see the DEALERSHIP'S THAT'S DIFFERENT in the Tucson AutoMall.

Why You Should Buy a Used Car From Us

The Royal Automotive Group has been proudly serving the Tucson community since 1977. At Royal we believe that providing SUPERIOR customer service is the way to earning yo ... Read more
The Royal Automotive Group has been proudly serving the Tucson community since 1977. At Royal we believe that providing SUPERIOR customer service is the way to earning your business for years to come. When you visit any Royal dealership you will be treated with respect in a low-pressure sales environment. We are a factory-authorized dealership for all Buick, GMC and Cadillac vehicles & we carry a huge selection of pre-owned inventory. Come visit THE DEALERSHIP THAT'S DIFFERENT!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.New vehicle price may include manufacturer rebates or incentives that customers must qualify in order to receive. Please speak to dealership to verify eligibility requirements, programs, offers and their respective expiration dates. While every effort is made to ensure the accuracy of prices, this listed price is subject to change and eligibility requirements which vary from model to model and are determined by the manufacturer.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 5.0
    Quality Of Work
  • 4.9
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 122 
Allin19307/28/2016 01:54:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul in finance
We were treated as if we were purchasing the "Top of the line vehicle at the top of the line price" even though our purchase was used and not one of "Royal's" Brand names. We are an "older" couple and have never experienced the type of SUPERB presentation and automobile buying procedure accomplished by our salesman (Derek) and the staff at Royal. Derek was so very professional and helpful. The time he spent explaining our vehicles operation after all the business procedures and paperwork was done (which Paul was a great help too) was above and beyond the call of duty. Thank You Royal! The Mullers
Royal Buick GMC Cadillac of Tucson responded to this review
7/28/2016
No thank you for the wonderful feedback! We will certainly be sure to let Derek know. He is wonderful and we are lucky to have him here at Royal Buick GMC Cadillac. Derek will go out of his way to make sure you are completely satisfied with your purchase. Paul is great too!! Please if there is anything else that we can do for you in the future to come back and see us again.
lyndatc7/22/2016 02:48:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:George Soto, Paul Juell
Everyone was exceptionally helpful and friendly. Kim and the entire team were great! Kim was honest and easy to talk to. She did a great job pointing out the features of the vehicles that I test drove. Rachel assisted with the paperwork and showing me the service department. Royal has very courteous employees from sales through appraisal, finance (Paul Juell) and service (various people). George did a great job showing me the ins and outs of the vehicle. Both my husband and I look forward to continued experiences with Royal; including service visits for both our GM vehicles. My first service visit will be next week. Lynda Treat-Clemons
Royal Buick GMC Cadillac of Tucson responded to this review
7/22/2016
Thank you so much for the feedback and what a great photo! We try our best to make sure you get top notch treatment! Car buying can be very stressful, so our team here at Royal tries to make sure that you have a great experience with us, which is why we have amazing people to show you different features of the vehicle. Please come back and see us if there is anything else we can do for you!
Gilbert Granillo7/21/2016 09:20:11 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Juell
Kim, Fernando and Paul, "the finance guy", were very courteous, friendly and easy to buy a vehicle from. We had not bought a vehicle in 9 years and we were pleasantly surprised at how easy these three good people made it for us.
Royal Buick GMC Cadillac of Tucson responded to this review
7/22/2016
What a lovely photo!! Car buying can be a long and drawn out process, so we try and make it as easy as possible for you. Not to mention we want you to feel good about your purchase and the experience you had with us. If there is anything we can help you with in the future, please come back and see us again!
Bill Vancil7/20/2016 06:26:27 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Sitzman
Derek Deckens was most courteous, attentive, and knowledgeable. His friendly, honest demeanor made my experience at Royal enjoyable and fulfilling. He asked the right questions and gave the right answers. I would recommend him without reserve. Other members of the staff and management whom I met were equally courteous and professional.
Royal Buick GMC Cadillac of Tucson responded to this review
7/21/2016
Derek is the best! He is very kind and very knowledgeable! That's what we try and aim for!! And Derek hit that on the nose! Our mission and main goal at Royal is to make sure you not only walk away feeling great about your purchase, but also feel good about the experience you had with us! Please come back and see us again, we are always here to help!
Steph7/20/2016 12:40:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kim Miller
Our experience was wonderful, not only did Kim work late a couple of days, she was very engaged and made sure we were satisfied. All of the folks we worked with were amazing and it's easy to see they pride themselves in their job. Thank you GMC family
Royal Buick GMC Cadillac of Tucson responded to this review
7/21/2016
Kim is great! She will go out of her way to make sure you are completely satisfied with everything during your experience! Especially with your new vehicle! We want to make sure, as well, that you feel good about your purchase and walk away feeling great. Please, if there is anything else that we can help you with in the future, to come back and see us again.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Royal Buick GMC Cadillac : Tucson, AZ 85705 Car Dealership, and Auto Financing - Autotrader