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Royal Buick GMC Cadillac

815 West Auto Mall DriveTucson, AZ 85705
1-877-678-03171-877-678-0317

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The Royal Automotive Group has been proudly serving the Tucson community since 1977. We are a factory-authorized sales and service center for all Buick, GMC and Cadillac ... Read more
The Royal Automotive Group has been proudly serving the Tucson community since 1977. We are a factory-authorized sales and service center for all Buick, GMC and Cadillac vehicles. Come see the DEALERSHIP'S THAT'S DIFFERENT in the Tucson AutoMall.

Why You Should Buy a Used Car From Us

The Royal Automotive Group has been proudly serving the Tucson community since 1977. At Royal we believe that providing SUPERIOR customer service is the way to earning yo ... Read more
The Royal Automotive Group has been proudly serving the Tucson community since 1977. At Royal we believe that providing SUPERIOR customer service is the way to earning your business for years to come. When you visit any Royal dealership you will be treated with respect in a low-pressure sales environment. We are a factory-authorized dealership for all Buick, GMC and Cadillac vehicles & we carry a huge selection of pre-owned inventory. Come visit THE DEALERSHIP THAT'S DIFFERENT!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.9
    Quality Of Work
  • 4.6
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 63 
Bercro2/25/2015 04:03:54 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Keith Pratt
Second purchase from Royal and I have to say they are still AWESOME! I want to Thank my Sales Consultant, KEITH PRATT, for making my experience FANTASTIC. He listened and corrected the problems when I had some difficulties at first with my purchase, he displayed some humor and was very accommodating when I needed special requests (EX: needing a ride to the dealership, came to my work office to collect needed documents, speeding the paperwork along due to my prior responsibilities) but most of all he was a very trustworthy and a very friendly guy who I could truly rely on!!! Once again, Royal came through with shining colors and I can't say enough about them! If you need a car, Royal is the place to go for special attention that you can not get any place else in Tucson! Thanks so much, Bernie C.
rickieg972/06/2015 10:11:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rachel,Trey,Amy,Chad,Jerry
This is a first for me. My sister in law purchased a car at Royal about 5 months ago. She raved about the process. When it came time for me to purchase, I gave Royal a shot. From the sales dept to the service dept I can not believe the quality of service. I know they don't have every car you might want, put if you don't at least give them a try, I will tell you, its your loss. I recommend Rachel in Sales and her supervisor, Trey. Chad in service, and Jerry as an excellent diagnostician also in service. Sorry if this sounds like a ad but they were over the top!
Jenruns841/04/2015 07:14:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Isaac Horner, Eli Griffith
I purchased a car this weekend from Royal Buick, and by far the best car buying experience I've ever had. I worked with both Isaac and Eli, and the customer service and knowledge from both of them was phenomenal. Isaac helped me find a car that well suited my needs and budget, and went out of his way to make sure I was satisfied and that the process was an easy one. I will be back, and will recommend them any chance I get.
Danelle 12/27/2014 08:53:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rachael Bracety
My husband and I never thought we would leave with a beautiful car. We had financial challenges and that didn't stop Rachel Bracety, she worked with us and never gave us anything but her best. We love our car. We will be back.
JerryRH9/17/2014 03:19:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rachel Bracety
Rachel Bracety brought a car to our home for our test. My wife loved the Cadillac SRX, but due to my handicap I could not get in and out with ease. We had to let it get away. However, Rachel Bracety was a joy to work with. I would recommend her anytime.
Royal Buick GMC Cadillac Tucson responded to this review
9/24/2014
Hi Jerry. We're glad that Rachel was able to be of much assistance. We regret that the SRX was not a fit for you, and thank you for the kind words to Rachel!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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