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Lexus of Albuquerque

4821 Pan American Freeway NEAlbuquerque, NM 87109
1-866-605-91461-866-605-9146
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Lexus of Albuquerque has some of the finest pre-owned inventory in town. We only keep the best conditioned vehicles on our pre-owned lot so you can know if it's at Lexus ... Read more
Lexus of Albuquerque has some of the finest pre-owned inventory in town. We only keep the best conditioned vehicles on our pre-owned lot so you can know if it's at Lexus of Albuquerque, it's a rare find. Our reputation for outstanding service is legendary, so give yourself a treat and come to Lexus of Albuquerque to experience what it should be like to buy a car. Our values are the best in town and so is our service. You owe it to yourself. Call us today at 866-605-9146!

Why You Should Buy a Used Car From Us

Lexus of Albuquerque has some of the finest pre-owned inventory in town. We only keep the best conditioned vehicles on our pre-owned lot so you can know if it's at Lexus ... Read more
Lexus of Albuquerque has some of the finest pre-owned inventory in town. We only keep the best conditioned vehicles on our pre-owned lot so you can know if it's at Lexus of Albuquerque, it's a rare find. Our reputation for outstanding service is legendary, so give yourself a treat and come to Lexus of Albuquerque to experience what it should be like to buy a car. Our values are the best in town and so is our service. You owe it to yourself. Call us today at 866-605-9146!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes applicable TT&L fees and dealership's documentation/title transfer fee of $388.15.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 3.3
    Friendliness
  • 2.7
    Overall Experience
  • 2.8
    Price

Dealership Reviews

1 - 5 of 19 
Julie14/29/2016 07:57:38 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Zack & General Manager
This week I had a dispute with Lexus of Albuquerque regarding my extended warranty policy. Zack, the Finance Manager, listened and was very pleasant to deal with. Today he and the General Manager resolved my problem in a more than satisfactory manner. Thanks Lexus of Albuquerque! I love my car and plan to stick with a Lexus in the future.
OneReview1/21/2016 04:12:53 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jimmy
I tried to buy a new car at this dealership and ive never written a bad review before but after recieving 11 phone calls in the last 2 days I had to. My salesman was extremely rude as well as his manager. Some quotes were "Let's get to the chase" " that's not my problem" "I'm not here to waste time". They had no idea what customer service meant and now they are purposely calling me so much to, I'm assuming annoy me. In all honesty some of the other sales people were nice but I definitely do not recommend this dealership.
allanlw629/13/2015 09:17:34 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Daniel
We took in our Lexus for repair and they said one day but it took five days because the said they broke a part in the engine. When we picked it up, the car never ran the same and they quoted another $800 to fix what it seems like they broke in the first place.
Ajude85/30/2015 01:33:30 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tom Bohlman
The salesman said and did everything to get the sale. He stated his word is true, well his word was not true. They deceived me by telling me the tires were brand new on the car I purchased. I ran over a screw took the car to another Lexus dealership out of state, they stated the tire could not be fixed because the tires were too old! When I called Lexus of Abq they pretty much said buy a new set of tires. Why should I buy new tires, when they were supposed to be new! 0 stars!
Sophia12344/19/2015 01:54:19 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Raymond and Tom
The salesman was all about selling me a RX 350 he had on his lot. When I asked about the safety options, he under-rated their value because the cars on the lot were not equipped with the option I wanted. When I asked if he could find what I wanted from another dealership, he said there would be an additional $2000 charge to get me the car from another dealer, and that the value of my trade in would be reduced if I waited to make the purchase. When I asked if I could simply order from the factory the car I wanted, he said the Costco discount only applied to cars on the lot (not true). The experience was so awful, I decided to go to the Acura dealership where I had a great experience, and in less than an hour ordered the 2016 MDX from the factory, with all the safety options I wanted, and got my Costco discount.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Lexus of Albuquerque : Albuquerque, NM 87109 Car Dealership, and Auto Financing - Autotrader