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Martin Auto Group, Cadillac, GMC

12101 West Olympic BoulevardLos Angeles, CA 90064
1-866-719-45941-866-719-4594

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Thank you for visiting Martin Automotive Group, serving Culver City and Los Angeles, your source for quality new and pre-owned vehicles. As the largest Cadillac dealer in ... Read more
Thank you for visiting Martin Automotive Group, serving Culver City and Los Angeles, your source for quality new and pre-owned vehicles. As the largest Cadillac dealer in the Western region, we are proud to call ourselves your premier Los Angeles Cadillac dealer. You can't go wrong with Martin Automotive Group! If you're looking for a new car dealer in Los Angeles, a used car dealer in Los Angeles, or a trustworthy new truck dealer in Los Angeles, then Martin Automotive is your dealership!

Why You Should Buy a Used Car From Us

Martin Auto Group has the highest quality used car selection in the Los Angeles, Santa Monica, Beverly Hills and Culver City areas, with GM Certified ASE technicians care ... Read more
Martin Auto Group has the highest quality used car selection in the Los Angeles, Santa Monica, Beverly Hills and Culver City areas, with GM Certified ASE technicians carefully reviewing all mechanical details on all our used inventory before they are put on the line for sale. All cars are fully detailed, and have have low miles, clean titles, and are backed by the Martin Name, which has been in business for over 50 years. We are a fully accredited National GM sales and service dealer.

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 45 
Mrwesidetow12/04/2014 11:12:42 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Steve Estrella,Chris Hines
My tow truck has been in service for going on two months and they still have not figured out what's wrong with it. They installed a brand new engine cost me over ten thousand dollars The service f I believe they damage the wiring harness when removing or installing new engine
Martin Auto Group responded to this review
12/05/2014
We would like to thank you for providing us with this feedback. We pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact us at your earliest convenience so we can work on a solution. Thank you. Sincerely, Chuck Collins – Service Manager - chuckc@martincad.com
DkKnight110/17/2014 10:45:30 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Reggie Shelton
I am considering making a purchase of a Cadillac from your store to me. I have been online checking out and seeking the advice from the service department. I have been given sound advice and those are things that influence my decision.
Martin Auto Group responded to this review
10/20/2014
Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you decide to purchase a vehicle or if you need anything else at all, please feel free to visit us anytime. Remember to check out Facebook and Twitter for exclusive content and deals. Sincerely, Jorge Virgen - Sales Manager – jorgev@martincad.com
neveragin2/06/2014 03:24:28 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Marlene Bobrowsky
I had a problem with my 2001 Saturn which had to be dealt with by a GM dealer. Marlene Bobrowsky handled my job. This was in December of 2011 and after much much struggle for the service people to understand the problem (although my mechanic had provided a detailed write-up of the problem), it was ultimately repaired. I seemed to have the same problem yesterday and called this morning to leave a message for Marlene. I identified myself, my car, the job and when it had been done. I said I seemed to have the same problem and would like to make arrangements to come in for repair. When Marlene returned my call, the first thing she said was "We did that work over two years ago!" I said, "Yes, and so?" Marlene, "We only warranty for one year!" I was very off put and said I had never mentioned a warranty. I never said anything about holding them responsible. I only wanted to make arrangements. I was very upset at Ms. Bobrowsky's hostile, aggressive, non-customer-friendly attitude and will never, ever step foot in that dealership again, even if I have to drive 20 miles for service.
londoty2/05/2014 12:05:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Baba,Chris Lewis,All Service
Vivian was amazing helping me through an issue with my lease. Her assistance and friendly manner combined with the skills and expertise of the sales department reaffirmed to me that Martin is simply the best place to get into a new vehicle and more importantly, be taken care of as an ongoing customer - simply outstanding service that's NOT just about the initial sale.
Martin Auto Group responded to this review
2/07/2014
Lon, Thank you for the outstanding review! Vivian does an exceptional job and we are thrilled she was able to help you. Customer service is our number one priority and we appreciate your acknowledgement. Please let us know if you need anything else and have a great day! Take care, Tom Tait - GM
pgehrke1/18/2014 04:27:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Lewis
I just moved to California and needed someone who serviced Buick. I did not have an appointment so I just used their drive-up service and it went fantastic. Chris Hines (Service Advisor) was great to work with, he was friendly, efficient, and you could tell he was a professional. From someone who used to work in the auto industry a tip of the that to you guys because you got it right! Very smooth experience and I will be back!
Martin Auto Group responded to this review
1/20/2014
Thank you for the 5-star review! You can always expect friendly, professional service when you walk through our doors. We appreciate you taking the time to share your experience and look forward to working with you again. Follow us on Facebook and Twitter to stay up to date with our current deals and events! Best, Tom Tait - GM
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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