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South Bay Lexus

3215 Pacific Coast HighwayTorrance, CA 90505
1-866-821-34101-866-821-3410

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Price is not the only reason to visit South Bay Lexus. Our "Elite" service and parts departments will exceed your automotive expectations and our friendly staff will cate ... Read more
Price is not the only reason to visit South Bay Lexus. Our "Elite" service and parts departments will exceed your automotive expectations and our friendly staff will cater to your every need. Please allow us the opportunity to be your choice Lexus dealer.

Why You Should Buy a Used Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.0
    Quality Of Work
  • 4.3
    Friendliness
  • 4.0
    Overall Experience
  • 3.4
    Price

Dealership Reviews

1 - 5 of 54 
AJM2/02/2016 08:07:46 PM
3.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Brownell
Mark Brownell is the reason to use this dealer. Mark took care of problems and went out of his way to provide excellent customer service. He is a pleasure to deal with and if you are female and a non- mechanic he is the one to ask for. He actually returns phone calls. My previous agent and the store manager NEVER returned my calls!
South Bay Lexus responded to this review
2/04/2016
What a wonderful review, AJM! We appreciate the trust you've given us and we're delighted to learn we lived up to your expectations. Mark is an example of how seriously we take customer satisfaction to heart. I am sure he will be inspired to learn how he made such an impact in your car buying experience. We hope that your recent experience will encourage you to revisit us in the future. In the meantime, if you have any questions, please do not hesitate to let us know. We're always ready to assist. Sincerely, Johnny Hong General Sales Manager
rheamj1/01/2016 06:42:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ashik Mitha
We were really happy with our experience at South Bay Lexus. We recently traded our IS250f for a 2015 RX350. Our salesman, Ashik Mitha, was very knowledgeable, helpful and made the experience great. After deciding on our car, we were out within an hour and a half, which is the fastest experience we've had. We will continue to be loyal to South Bay Lexus for a long time.
South Bay Lexus responded to this review
1/04/2016
Such a heartwarming review, Rheamj. Thank you so much for entrusting your business to us. We’re happy that Ashik assisted you well during your visit. Nothing makes us happier than a customer who’s beyond satisfied. Congratulations on your new RX! We hope you’re enjoying it to the fullest. If you have any questions about it or any other car queries, please feel free to let us know anytime. Sincerely, Johnny Hong General Sales Manager
dp9286710/28/2014 05:33:06 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ashik Mitha
I came into here after test driving the RX350 at another dealer. After negotiating and coming to an agreement on the price of the CPO vehicle (2013 RX350 VIN: 2T2ZK1BA5DC101183) it was time to test drive it. As soon as we drove off there was a very LOUD static noise coming from the passenger front speakers even though the radio was off. When I pointed it out to the sales rep (Ashik Mitha) he pretended he did not hear it and there was no noise. I was dumbfounded that he said that he could not hear it and proceeded to tell me that he is hard of hearing. Funny though, he heard every word of the negotiation process in the prior 2 hours and gave me no inclination of a hearing disorder. I took this as a direct insult to my intelligence and a reflection of the practice of this dealership. He finally acknowledged that there was a noise but stated that I should not worry as it is covered and I can just take it in and get it fixed. I AM SPENDING $40K+ (out the door) on this vehicle that is supposed to be CERTIFIED and I have to take it in immediately to have an issue fixed??? I explained that since this was an intermittent problem (the noise was coming and going) that I would have to possibly make multiple trips to get this fixed and I know the value of my time. He stated that they would not budge from the agreed upon price even though there was this issue. His response was "We have people who live in Palace Verdes who make $10M - $20M that come in here to buy our cars" xxx! I told him I did not care about those people but I know my worth. He stated that I am the one that brought up value. Yes, I brought up my value not your other clients! I told him he lost my business and he got up and showed me the door. The next day I emailed the sales managers directly with another offer below the initial one stating that I do not want to deal with him and he should not get the commission. Let's see if the situation is remedied. Stay tuned. Update to follow.
bobbyomathew6/26/2014 12:46:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lauren Weisheit
Lexus South bay provided a great car buying experience. The sales staff (Lauren) was friendly and courteous. I was able to call ahead and check inventory and as soon as I arrived, I test drove the car and leased without having to wait at all. Service was great and the car was fully setup and detailed before I left. They also made it very easy for me to trade in my old car.
eileen6/08/2014 02:09:58 AM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Miguel/Tinoco
When we stop by Lex Torrance, we did not means we will buy a at that time. Since Mr. Miguel Tinoco kindly and professional service, we find the car we like. He spend a lot time with us. but we decided go to another dealer to look at. He did not mad with us. we went to couple different dealer, than compare the price and service, we decided come back to Mr. Miguel Tinoco. we brought Lexs is 250. we satisfied very much. we appreciate very much for Mr.Miguel Tinoco help and nice service. We highly recommend to choice this car dealer and Mr. Migule Tinoco when you buy car.
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South Bay Lexus : Torrance, CA 90505 Car Dealership, and Auto Financing - Autotrader