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McKenna BMW

10900 Firestone BoulevardNorwalk, CA 90650
1-855-480-05271-855-480-0527
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

There's a reason why McKenna BMW is a premier new and used BMW dealer for Norwalk. It's because we provide luxury automobiles at with outstanding customer service. Our kn ... Read more
There's a reason why McKenna BMW is a premier new and used BMW dealer for Norwalk. It's because we provide luxury automobiles at with outstanding customer service. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used BMW around Los Angeles, Alhambra or Buena Park, stop in to McKenna BMW and we'll get you into the luxury car of your dreams! Have questions to ask first?

Why You Should Buy a Used Car From Us

There's a reason why McKenna BMW is a premier new and used BMW dealer for Norwalk. It's because we provide luxury automobiles at with outstanding customer service. Our kn ... Read more
There's a reason why McKenna BMW is a premier new and used BMW dealer for Norwalk. It's because we provide luxury automobiles at with outstanding customer service. Our knowledgeable staff will answer your questions, help you find the right used car, and can assist with financing. So if you're looking for a new or used BMW around Los Angeles, Alhambra or Buena Park, stop in to McKenna BMW and we'll get you into the luxury car of your dreams! Have questions to ask first? Please call 877-631-2025

Languages Spoken

  • Español
  • "中文"
  • Tiếng Việt
  • 한국어

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge. For more information, please call ... Read more
Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge. For more information, please call us at 855-480-0527.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.8
    Quality Of Work
  • 3.5
    Friendliness
  • 3.5
    Overall Experience
  • 3.2
    Price

Dealership Reviews

1 - 5 of 60 
Operez842/06/2016 06:04:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:James guan
James is the best!!! Got me a good deal and made the process easy....looked out for me and answered all my questions. Good experience as a first time buyer...even bought me breakfast and gave me a BMW gift...look for him on your next purchase!!!!
kume20158/20/2015 10:34:53 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:sales gm
I have tried to give them business but it is as if they have better things to do or just so dishonest and/or uninformed/unable to provide answers regarding their autos. Whether it is a BMW or VW or whatever type of car McKenna is associated with they fall well below in customer satisfaction. I highly recommend you find another dealer, these guys and their employees are generally all jerk-offs.
Happy 428i8/05/2015 01:39:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Tarkhanyan, Sean Koga
07/31/15 McKenna BMW is amazing! We received first rate service as well as an amazing selection of BMW's. Our client advisor Robert Tarkhanyan was top notch and gave us personal service. The general manager Greg made sure we were being taken care of and the finance manager Sean breezed us through the signing process. If you are looking for a BMW or need to service yours look no further than McKenna in Norwalk it really was a wonderful experience!
Garretts2/27/2015 04:14:27 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Three different people
Please do not give your business to these people. Check out the reviews here, google and Yelp and save yourself the headache. We found a vehicle of theirs listed online and we emailed with them back and forth for an entire day regarding this vehicle. The next morning we called in b/c they quit responding to our emails (ironic?) and we were then told the price was $3k more than the price listed on all three sites we saw it on the day prior. Initially they made us sound like we were crazy but luckily I had a screen shot of the price from the night before to prove it. They eventually admitted it was a listing mistake and REFUSED to honor the price they had it listed at. Then they made it sound like giving us a military discount made up for it (do they not give this to all military members??) Even with that it still was not close to the original listed price. They told us they would see what they could do and call back, but they never did! We called the next day and were told they just sold it. TERRIBLE BUSINESS ETIQUETTE... If I misquoted a client I would never go back and ask for more, I would honor the price because it was MY ERROR. I understand mistakes happen, however they clearly we're not concerned with making it right or customer satisfaction in general. The reviews all speak for themselves, I should've read them first.
Pat4Sally9/03/2014 03:24:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Yi-Wen Ting
After trying so many dealers out looking for an X5 diesel, I found McKenna just as a whim when they said they had some inventory. I checked it out online, made contact online and most of the negotiations were by email. I came in to test drive it and found it perfect - Alpine White w/ Cinnamon brown interior. Loaded with the 20" SAV package, Premium, and NAV, I was happy. Even more happy after the sales director: Yi-Wen approved my complicated lease takeover and new lease. He went to bat for me with BMWFS and got me approved for 2 leases for a period of time! Definitely recommend you check this great BMW place! They also have great service - they called and emailed me a month later about a new recall campaign.
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McKenna BMW : Norwalk, CA 90650 Car Dealership, and Auto Financing - Autotrader