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Carson Honda

1435 E 223rd StreetCarson, CA 90745
1-866-719-42991-866-719-4299
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

At Carson Honda, we offer new 2013 - 2014 Honda cars in Carson, along with used cars, trucks and SUVs by top manufacturers. With a knowledgeable sales team, large invento ... Read more
At Carson Honda, we offer new 2013 - 2014 Honda cars in Carson, along with used cars, trucks and SUVs by top manufacturers. With a knowledgeable sales team, large inventory and everyday low prices, Carson Honda is the first and last place you will need to shop for a new or used car. Our sales staff will help you find that new or used car you have been searching for in Carson. At Carson Honda, we are 100% committed to our Customer's satisfaction. At our Dealership you will find a large selection of Honda cars, trucks, SUVs, hybrids and a staff that can locate the car, truck or SUV to fit your needs. With many years of experience we know what a customer expects from a greater Los Angeles Honda dealership. If you are living in the Los Angeles area, we are easily accessible and centrally located. We always offer unbelievable monthly New Car Specials, Rebates and Incentive Programs to pass added savings on to our customers.

Why You Should Buy a Used Car From Us

At Carson Honda, we offer new 2013 - 2014 Honda cars in Carson, along with used cars, trucks and SUVs by top manufacturers. With a knowledgeable sales team, large invento ... Read more
At Carson Honda, we offer new 2013 - 2014 Honda cars in Carson, along with used cars, trucks and SUVs by top manufacturers. With a knowledgeable sales team, large inventory and everyday low prices, Carson Honda is the first and last place you will need to shop for a new or used car. Our sales staff will help you find that new or used car you have been searching for in Carson. At Carson Honda, we are 100% committed to our Customer's satisfaction. At our Dealership you will find a large selection of Honda cars, trucks, SUVs, hybrids and a staff that can locate the car, truck or SUV to fit your needs. With many years of experience we know what a customer expects from a greater Los Angeles Honda dealership. If you are living in the Los Angeles area, we are easily accessible and centrally located. We always offer unbelievable monthly New Car Specials, Rebates and Incentive Programs to pass added savings on to our customers.

Languages Spoken

  • Español
  • "中文"
  • Tagalog
  • Tiếng Việt
  • 한국어

Dealer Disclaimer

All advertised prices exclude government fees and taxes, any finance charges, any dealer document preparation charges. See Dealer for Details!
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Dealer Ratings

24-Month Overall Rating
  • 2.3
    Customer Service
  • 2.3
    Quality Of Work
  • 2.6
    Friendliness
  • 2.5
    Overall Experience
  • 2.7
    Price

Dealership Reviews

1 - 5 of 25 
bill_n5/31/2016 04:22:09 PM
1.7
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Don't remember the guys name.
Yesterday morning I visited Carson Honda in hopes of test driving a Honda Pilot Touring. Unfortunately the only Touring on the lot had apparently just arrived and was not drivable. Ok, so fine. I was interested in looking at the interior of the EX-L sitting in front of the dealership doors but apparently the sales guy couldn't get the door unlocked. Fine, so let's take a look inside the other Pilot parked on sidewalk. What? can't unlock this Pilor either. See you later Carson Honda!! How are you supposed to sell any cars if you are unprepared and can't let customer's test drive or even simply check out the interior??
NMZ10003/29/2016 03:27:17 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Carson Honda
As an addendum to rayk5799’s comments, our family has been loyal customers but have indeed experienced issues. I purchased the referenced car for my daughter, and made that very clear when we negotiated the paperwork. Shortly after I received a call from the credit facility clarifying a few things, and during the conversation I mentioned that I was getting it for my daughter. They had not been informed of this by Carson, and as a result they declined to finance it. Carson started shopping around, and through their activity they damaged my credit rating. My daughter needed the vehicle and I ended up putting it on my credit card to expedite the purchase. Since we purchased it, my daughter has driven approximately 6000 miles. The vehicle had 95,419 miles on it when we purchased it six months ago, and we were told that it had been through their used car maintenance evaluation. There is no reasonable way that a transmission could go from good to needing replacement in this amount of time and mileage. It had to be an obvious pre-existing condition, easily diagnosed if the proper evaluation had been completed before we purchased it. I have an almost new Pilot and we have several other Carson Honda's in our family. If they are willing to accept responsibility and fix this for us we will continue to work with them and I recommend them as a dealership. If they do not, I will not return and recommend that anyone expecting fair dealing avoid doing business with them.
Carson Honda responded to this review
4/08/2016
NMZ1000, thank you for bringing this to our attention. We are concerned with your review as this is not consistent with the quality of customer service and honest sales practices that we pride ourselves on at Carson Honda. We would like to speak with you regarding this experience as soon as possible to see how we can make this right and clear up any misunderstandings. We would like to reach out to you, but do not have your contact information based on this review. Please contact General Manager, Kris Kratky at Kris.Kratky@carsonhonda.net or 310-834-4773 Ext.226. We value you as a customer and would love the opportunity to regain your trust in our business.
rayk57993/25/2016 07:34:53 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:General Manager Kris Kratky
DO NOT BUY ANYTHING FROM THESE IDIOTS!!!!!!!!!!!!!!!!!!!! Purchased a used car from them and within six months of the purchase, the transmission has blown up. Understand that this was purchased without a warranty but are you serious, 6 months and we now have to pay $2000.00 for a rebuilt transmission. Transmission DO NOT go bad in 6 months and during Carson Honda purchase inspection of our vehicle, they should have caught the burnt/bad transmission oil just by checking the transmission fluid level. We were told that by Carson Honda that there is nothing that they will do and basically too bad. I can accept buying a used car from private party with this possibly happening but not from a car dealership like Carson Honda. What this means is that they DO NOT check anything on a used car that is on their sales lot. I don't know about a certified car but definitely not the non-certified cars. I can't tell you how upsetting this has been along with the dealership not even trying to assist in any way. BUYER BEWARE OF THIS DEALERSHIP!!!!!!!!!!!!!!!
Carson Honda responded to this review
3/28/2016
Ray, we are concerned with your review as this is not consistent of our honest sales practices and quality of inventory. We are disappoitned to learn we fell short of your expectations during your visit and that you have had problems with your pre-owned vehicle. We apologize you have not had proper assistance from our team since the problems arose, but assure you this is not characteristic of our customer service and we would like to work with you on a resolution. Please contact Kris Kratky directly at Kris.Kratky@carsonhonda.net or 310-834-4773 Ext.226. We hope this does not keep you away from our store in the future and we look forward to speaking with you.
rayk5799 responded to this review
4/19/2016
Just an update on this situation after seeing the response from Mr. Kris Kratky on this site. I called him 2 times within the last month, both times going to voice mail. I left 2 messages without a return reply. I left another message today but I really do not expect a return call. Funny, its funny that he tried to sound sincere in his response that there would be some sort of dialog whether written or by phone but NOTHING. I'm assuming his response on this site was for the "the show" purpose that he was concerned but in reality, a typical bad dealership and very poor customer service. SO BUYER BEWARE of this dealership. They are the worst.
Previously Loyal Honda Customer2/20/2016 10:23:04 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Tavarres Davis
I am surprised by the decline in service at this dealership. I am a loyal Honda owner and have owned Hondas for more than 20 years. My service experience was so disappointing last week that I left after waiting for a diagnosis for 3 hours - although I had an appointment. I asked for follow up from both a manager and service advisor. No one ever followed up. I also requested a routine oil change. My paperwork indicates that my oil was changed and the sensor reset. My sensor reading contradicts that the service was ever performed. I was a loyal customer but will now have my car serviced elsewhere.
Carson Honda responded to this review
2/23/2016
Toni, thank you for bringing this to our attention. We want to thank you for being a loyal Honda owner, and we appreciate that you have chosen our service over the years. We are very disappointed to learn that we have fallen short of your expectations during recent visits. We apologize for our team not promptly following up with you to discuss your cars' status and would love the opportunity to speak about this matter in more detail to restore your confidence in our business. Please contact Kris Kratky at Kris.Kratky@carsonhonda.net or 310-834-4773 Ext.226. We value you as a customer and look forward to resolving this with you.
donald8/26/2015 08:02:14 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:I forgot the name
I purchased a Certified 2012 Honda Odyssey from Carson Honda, within 6 months i have to replace the rear brake pad, both 4 tires, and the battery. And i was told the rear bumper was repaint but it wasn't a good job (from my friend who has a auto body shop). I don't know how Carson Honda certified this Odyssey, but this was the worst exercises for buying a " Certified" Honda, and i will never buy any Certified Honda again.
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Carson Honda : Carson, CA 90745 Car Dealership, and Auto Financing - Autotrader