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Rusnak/Pasadena Jaguar

337 W. Colorado BlvdPasadena, CA 91105-1863
1-888-973-92211-888-973-9221

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
View all services and amenities

Why You Should Buy a New Car From Us

Why buy from us? Rusnak Jaguar of Pasadena is proud to be the #1 volume sales Jaguar dealership in the Western United States! We have also been a recipient of the Pride o ... Read more
Why buy from us? Rusnak Jaguar of Pasadena is proud to be the #1 volume sales Jaguar dealership in the Western United States! We have also been a recipient of the Pride of Jaguar Award winner three times! This award is given to top dealerships that have excelled in customer advocacy, sales, and business excellence. We have the largest selection of Jaguar colors, models, and options. We are confident that we can help you find the unique car you are looking for. We offer very competitive pricing to our customers, and have highly ranked customer satisfaction in both sales and service. Our factory trained and highly certified sales, parts, and service professionals are first class. Come experience the Rusnak standard & you won t be sorry you did! Also, JD Power recently ranked Jaguar first among luxury brands in an annual survey of customer satisfaction with the dealership sales experience. Porsche placed second, followed by Lexus, Infiniti, Mercedes-Benz, Cadillac, BMW, Audi, Volvo, Land Rover.

Why You Should Buy a Used Car From Us

Why buy from us? Rusnak Jaguar of Pasadena is proud to be the #1 volume sales Jaguar dealership in the Western United States! We have also been a recipient of the Pride o ... Read more
Why buy from us? Rusnak Jaguar of Pasadena is proud to be the #1 volume sales Jaguar dealership in the Western United States! We have also been a recipient of the Pride of Jaguar Award winner three times! This award is given to top dealerships that have excelled in customer advocacy, sales, and business excellence. We have the largest selection of Jaguar colors, models, and options. We are confident that we can help you find the unique car you are looking for. We offer very competitive pricing to our customers, and have highly ranked customer satisfaction in both sales and service. Our factory trained and highly certified sales, parts, and service professionals are first class. Come experience the Rusnak standard & you won t be sorry you did! Also, JD Power recently ranked Jaguar first among luxury brands in an annual survey of customer satisfaction with the dealership sales experience. Porsche placed second, followed by Lexus, Infiniti, Mercedes-Benz, Cadillac, BMW, Audi, Volvo, Land Rover.

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Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 5.0
    Quality Of Work
  • 4.9
    Friendliness
  • 4.7
    Overall Experience
  • 5.0
    Price

Dealership Reviews

1 - 5 of 31 
CM7/25/2015 05:01:33 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Eden Esparza
Once again, Eden and the Rusnak group made our "traffic tortured" trip to Pasadena well worth the time and effort! Once again Eden greeted us personally with a smile, warm welcome and efficiency.. Our warranty has reached its end and our options were explained and once again the maintenance for our Jaguar completed and ready as promised. Owning our Jaguar and our relationship with your dealership has been greatly enhanced by the personal attention Eden has shown us!
SKinSaMo7/18/2015 04:20:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Eden Esparza
I originally bought my car at Rusnak/Pasadena Jaguar. When I moved to Santa Monica, I started servicing my car at a closer location. After a couple of disastrous results, I decided from then on to travel the extra miles to go only to Rusnak. They've always done a solid job. But the last couple of times have been extraordinary. My service advisor, Eden Esparza, has been wonderful. She is professional, reliable and proactive. The quality of the service she and the Ruznak team has provided is exceeded only by Eden's friendly and helpful demeanor. It is the type of personal service and relationship I'd hear my grandparents talk about when they frequented their neighborhood car dealership. You don't see that too often anymore. Thank you Eden and Ruznak for making car servicing a far less painful experience!
sbea67/16/2015 08:41:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Eden Esparza
Great experience, they went out of their way to service and clean the car and get me on my way! Greeted and helped immediately, car spotless and all of the work done the first visit
carmen8297/08/2015 01:07:01 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:The shuttle driver whose name I do not remember = sorry
Was driving along, minding my own business when the displays in my 2007 Jaguar S Class started flashing inconsistent error messages. Based on past experience with Rusnak [we have bought 8 cars there over 30 years] immediately contacted Eden Esparza, our Rusnak service concierge. Brought it in and was offered a rental or a shuttle home while my Kitty was being analyzed. Learned later the oem battery was on its last legs after almost 9 years of faithful service. New battery and an oil change and we are good to go. Thank you Eden and thank you Paul and Liz. The Ito's love their Rusnak Audi's and Jag's.
Vera Realtor7/07/2015 08:42:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Eden Esparza
On a 4th of July weekend my tire blew on the freeway. The experience was stressful. My Service Advisor Eden took my stress away. I called her first and she connected me with Jag Roadside assistance . She waited for me at the dealership and had a rental waiting for me. I am beyond gratitude in words and measure for this consummate professional with great heart . I felt Eden cared for me beyond the call of duty!! Her 15.+year loyalty to Jaguar shows her commitment to her clients . Bravo Eden!! You epitomize the definition of being the best!!!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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