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Rusnak/Pasadena Jaguar

337 W. Colorado BlvdPasadena, CA 91105-1863
1-888-973-92211-888-973-9221

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
View all services and amenities

Why You Should Buy a New Car From Us

Why buy from us? Rusnak Jaguar of Pasadena is proud to be the #1 volume sales Jaguar dealership in the Western United States! We have also been a recipient of the Pride o ... Read more
Why buy from us? Rusnak Jaguar of Pasadena is proud to be the #1 volume sales Jaguar dealership in the Western United States! We have also been a recipient of the Pride of Jaguar Award winner three times! This award is given to top dealerships that have excelled in customer advocacy, sales, and business excellence. We have the largest selection of Jaguar colors, models, and options. We are confident that we can help you find the unique car you are looking for. We offer very competitive pricing to our customers, and have highly ranked customer satisfaction in both sales and service. Our factory trained and highly certified sales, parts, and service professionals are first class. Come experience the Rusnak standard & you won t be sorry you did! Also, JD Power recently ranked Jaguar first among luxury brands in an annual survey of customer satisfaction with the dealership sales experience. Porsche placed second, followed by Lexus, Infiniti, Mercedes-Benz, Cadillac, BMW, Audi, Volvo, Land Rover.

Why You Should Buy a Used Car From Us

Why buy from us? Rusnak Jaguar of Pasadena is proud to be the #1 volume sales Jaguar dealership in the Western United States! We have also been a recipient of the Pride o ... Read more
Why buy from us? Rusnak Jaguar of Pasadena is proud to be the #1 volume sales Jaguar dealership in the Western United States! We have also been a recipient of the Pride of Jaguar Award winner three times! This award is given to top dealerships that have excelled in customer advocacy, sales, and business excellence. We have the largest selection of Jaguar colors, models, and options. We are confident that we can help you find the unique car you are looking for. We offer very competitive pricing to our customers, and have highly ranked customer satisfaction in both sales and service. Our factory trained and highly certified sales, parts, and service professionals are first class. Come experience the Rusnak standard & you won t be sorry you did! Also, JD Power recently ranked Jaguar first among luxury brands in an annual survey of customer satisfaction with the dealership sales experience. Porsche placed second, followed by Lexus, Infiniti, Mercedes-Benz, Cadillac, BMW, Audi, Volvo, Land Rover.

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Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 61 
1stJaguar8/25/2016 02:07:40 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Igor Babnic
Igor Babnic, what a gentleman our sales consultant was, honest and upfront, all the interaction was pleasant and the process enjoyable. Definitely, the smoothest transaction we ever had. Thank you Igor for helping us getting to ride the new XE, a wonderful, fresh looking car. We are very satisfied with the whole experience and no doubt we would recommend you as the best Jaguar dealer in the Los Angeles area.
3rdpurchase8/06/2016 03:30:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mahmoud Hamadani,Abraham Kolandjian,Eden Esparza
Just made my third new car purchase from Rusnak Jaguar and the process gets easier and easier. Even though there are dealerships in closer proximity to my home, I continue to return to Rusnak Pasadena because of the long term, consistent and exemplary service I receive from Eden Esparza. She always has my back and helps in a multitude of ways.
Rusnak/Pasadena Jaguar responded to this review
8/15/2016
Thank you for the excellent review, and thank you for choosing Rusnak Pasadena Jaguar for a third time! I am happy to know that Eden has provided exceptional customer service over the years. We look forward to working with you in the future! - Aman Abraham, General Manager
Bluexf137/27/2016 07:58:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Eden Esparza
Eden always takes care of us, she is knowledgeable and personable. Our experience with this dealership is always pleasant, can't say enough good things about Eden and the team there.
Rusnak/Pasadena Jaguar responded to this review
8/08/2016
Thank you for your compliments to Eden! I am happy to hear that you have always enjoyed your experiences with Rusnak Pasadena Jaguar! We look forward to working with you in the future. - Aman Abraham, General Manager
Nicholas Bontrager6/30/2016 05:55:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Dame
With the help of Brandon Dame, I just recently had a wonderful experience getting into a new XE. Brandon and I exchanged emails for about a week. He was responsive, professional and actually took the time to locate a model with the exterior/interior color(s) I was looking for. After a test drive, I was ready to come to terms and Brandon made the process not only fast and easy, but was quite pleasant and they worked with me on my desired price/payments (as it should be when getting a new car). I took in a few days later for some tinting and sealants and that process was seamless as well. Overall, I am very pleased with Brandon and the whole Rusnak Jaguar team and would recommend them if you're in the market for a Jaguar in the LA area.
Rusnak/Pasadena Jaguar responded to this review
7/14/2016
Nicholas, I am so glad to hear that Brandon was responsive, pleasant and professional through out your purchasing experience. Thank you for recognizing him, and thank you for the choosing Rusnak Pasadena Jaguar. We hope you love your new vehicle, and we thank you for the excellent review.- Aman Abraham, General Manager
RKM Ins6/20/2016 11:58:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Eden Esparza
I've been coming to Jaguar for 15 years, first I had Matt as a service writer then Eden. Both deserve an A+ . Eden A++. However I'm extremely disappointed that Jaguar is not backing the quality of their fine interiors. Case in point I purchase this 5th jaguar from Valencia Lexus and purchased ,for $3,500 , the full warranty. I have the 2011 XF super charge and I love it however, the fine leather dash board is pealing up from the stitching at the base of the front window. I filed a complaint with Jaguar case # 8000400523 with a Audrey which she took about 1 day and told me that Jaguar won't back their faulty product. Obviously it is happening quite a bit due to other complaints on line. So why would Jaguar not repair my vehicle?? Audrey , in a round about way, blamed me for maybe using a product on the leather which caused this, what a joke. HELP
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Rusnak/Pasadena Jaguar : Pasadena, CA 91105-1863 Car Dealership, and Auto Financing - Autotrader