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Frontier Toyota

23621 CREEKSIDE RDVALENCIA, CA 91355-1704
1-855-831-30511-855-831-3051
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

You'll find that Frontier Toyota is different from other dealerships. It's our dedicated and caring staff that makes us special, and it's the reason we've won the prestig ... Read more
You'll find that Frontier Toyota is different from other dealerships. It's our dedicated and caring staff that makes us special, and it's the reason we've won the prestigious President's Award five times in only six years. Customer satisfaction is our #1 priority. When it comes to supporting our troops, FRONTIER Toyota, is offering all eligible U.S. military personnel a $500 rebate toward any new Toyota vehicle when you finance through your Toyota dealer and Toyota Financial Services.

Why You Should Buy a Used Car From Us

You'll find that Frontier Toyota is different from other dealerships. It's our dedicated and caring staff that makes us special, and it's the reason we've won the prestig ... Read more
You'll find that Frontier Toyota is different from other dealerships. It's our dedicated and caring staff that makes us special, and it's the reason we've won the prestigious President's Award five times in only six years. Customer satisfaction is our #1 priority. When it comes to supporting our troops, FRONTIER Toyota, is offering all eligible U.S. military personnel a $500 rebate toward any new Toyota vehicle when you finance through your Toyota dealer and Toyota Financial Services.

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 75 
PriusPlugin7/19/2015 09:30:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Philip Yadkar
I dealt with Philip in the Internet sales department and Nick in Finance. I had preshopped the model I wanted on line and was wanting to get preapproved and to complete the transaction quickly. I was approved and then invited to test drive. I received a thorough explanation of the car's features and how to operate it. After the test drive all paperwork was already prepared and was able to get typed and on my way within about 60 minutes. I have received much follow up including scheduling the first complimentary service for the car. Having known Frontier Toyota and their staff for many years, I can attest to their top-quality service. Their location is also a big plus if you are in the AV, SC Valley or SF Valley.
nickvaldivia927/03/2015 10:16:15 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Dane Jensen
I regretfully have to write the following review because of a poor Service experience: So I bought a used car (2012) the weekend before last and noticed it was leaking something by my front-passenger tire. When I went back last week to finish my papers, I mentioned it to one of the guys and they said it's probably just water from the AC condensation and to check it out. I checked it out when I got home and it was oily, plus I dripped water next to it just in case and the leak puddle was darker than water. So this Tuesday I call them and ask if I can bring my car in or do I have to make an appointment. I was told to just bring the car in because there were a lot of open spots that afternoon. I bring my car in and I get directed to Dane Jensen who was texting at his disk and wouldn't acknowledge me until he was done. I explained to him something was leaking from my car and it wasn't water. He told me oil can leak with the condensation and that it was normal - later I learned that it's not so normal! Then I hand him the slip I was given and he asks if I made an appointment. I explained to him that I didn't have one because of what I was told on the phone. He told me he didn't know if they have a spot for me and then I let him know I was told there were spots. He told me I needed to make an appointment. I didn't wanna fuss so I was cooperative, made the appointment, and went on my way. Today was my appointment date. I show up at my appointment and Dane is out to lunch so I get directed to Frank. Frank was nice. I explained to him there is oil leaking and that I didn't know where it was from. I mentioned that I was told oil may leak from the condensation so it may be that but he said oil shouldn't leak from there. So now I don't know if Dane was being honest or maybe didn't know or if Frank is the one who might not have known but the information was conflicting. I leave my car there. Frank says they'll call in about 3-4 hours. After 4 and a half hours, no one called. So I call and learn the car was ready. I go to pick it up and the sheet says they found no leak coming from the car. I go to see Dane about it and he says they found no leak. I bring up that it could be oil in the AC condensation and he said that was normal. They didn't even check my AC condensation. As I was leaving, he said he tried calling me but that my voicemail wasn't set up. I got not calls but I know I have my voicemail setup because I've been getting voicemails this week from other calls. They have my phone number on file (it was on my sheet too) so I'm guessing Dane called the wrong number or didn't call at all. Worse part is that I've been researching oil in AC condensation leaks and what I'm learning is that AC condensation should be water (with no oil). Maybe some dirt in there but there shouldn't be a slick, oily content to it which is what my puddle was. So all in all, I may still have a problem based on what I'm seeing with my car, they didn't even look at it, and everyone's time may have been wasted. I didn't give them a 1-star only because I hope this was a fluke and that next time I will have a better experience with them.
arleeng135/20/2015 01:00:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Zoli Ratkay
I am very happy with the service I received. I am very happy with my car. I definitely will be coming here for all my future car purchases.
grrepa5/16/2015 06:52:40 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Drew Katigbak,Jeff Johnson
I cannot say enough good things about my experience at Frontier Toyota! And my interaction with Internet manager, Jeff Johnson. I am an older female who had never, in my life, purchased a NEW car. (Used, yes, but never new) I was looking for an amazing deal on a 2015 Toyota Prius three. I contacted the internet sales desk and spoke with Jeff Johnson. Dealing with Jeff over the phone was a great experience. He worked hard to get me the right car for the right price. In fact it was an amazing price! I know because I researched all options for weeks. Jeff was so genuine on the phone that I drove 59 miles to the dealership in Valencia (Frontier Toyota) I met with Jeff and we went for a test drive. Jeff was so upfront about pricing and what was included that I purchased the Prius on the spot. I highly recommend Jeff at Frontier along with the entire team. The drive is well worth it!
Lizarty5/13/2015 07:56:35 PM
4.2
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Drew Katigbak,Stew Kearin
It took a couple of minutes to get a price so no haggling. They made it possible to get the truck sooner than expected and had it expedited. I'm impressed with the professionalism, honesty and really appreciated their effort!
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