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Rusnak BMW

3645 Auto Mall DriveThousand Oaks, CA 91362
1-877-756-89261-877-756-8926
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

No wonder you feel so at home. We're practically in your backyard. Rusnak is a part of your community. And we've been here a long time. From our first Triumph de ... Read more
No wonder you feel so at home. We're practically in your backyard. Rusnak is a part of your community. And we've been here a long time. From our first Triumph dealership established in Los Angeles back in 1961 to our beautiful showrooms in Pasadena, Westlake, and Anaheim, we've expanded to 15 locations, featuring 11 distinct makes of the most coveted luxury brand autos in the world. What does that mean for you? It means no exhausting trips to countless car dealerships to find exactly what you're looking for. It means when you need your car serviced, or even just meticulously washed, we're here for you. Convenient, friendly, and always happy to see you. We're glad you decided to get to know us here at the Rusnak Auto Group serving the Southern California area and we hope we can earn your business today!

Why You Should Buy a Used Car From Us

No wonder you feel so at home. We're practically in your backyard. Rusnak is a part of your community. And we've been here a long time. From our first Triumph de ... Read more
No wonder you feel so at home. We're practically in your backyard. Rusnak is a part of your community. And we've been here a long time. From our first Triumph dealership established in Los Angeles back in 1961 to our beautiful showrooms in Pasadena, Westlake, and Anaheim, we've expanded to 15 locations, featuring 11 distinct makes of the most coveted luxury brand autos in the world. What does that mean for you? It means no exhausting trips to countless car dealerships to find exactly what you're looking for. It means when you need your car serviced, or even just meticulously washed, we're here for you. Convenient, friendly, and always happy to see you. We're glad you decided to get to know us here at the Rusnak Auto Group serving the Southern California area and we hope we can earn your business today!

Languages Spoken

  • Español
  • Français
  • Deutsch
  • Русский

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 133 
Stuart8055/26/2015 08:03:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Christ
After just starting a new job, I was finally ready to jump into my first premium vehicle. The entire staff, especially my "client advisor" Claude Cantin, helped me move easily through the entire process perfectly in a completely helpful and professional manor. I would HIGHLY recommend Rusnak BMW and especially Claude Cantin.
Rusnak BMW responded to this review
5/28/2015
Wow, thanks for taking the time to leave such a wonderful review, Stuart! We are thrilled to hear that Claude went to great lengths to meet all of your needs and I'll definitely pass along your kind words. We truly appreciate your business and we look forward to working with you again in the future! Best Regards, Ken Christ, General Manager
malibu1234/19/2015 05:46:27 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Amir Khansari
We customized a BMW with Rusnak about two months ago, after negotiating the lease payments and other terms. We went to pick up our car today, after waiting for the car to arrive from Germany, and they claim they have no knowledge of the negotiated price and terms, even though we met with Amir both times. This is reflection on Amir's ethics and customer service, and the quality of Rusnak's management given that he is even employed by the company in a Sales Manager role. I will not be returning to Rusnak, and I may not even return to BMW at all for my next car.
Mrswinzer1/17/2015 01:49:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Weisberg
I have purchased three, soon to be four, vehicles from Mark Weisburg at Rusnak (and my sister just bought a vehicle from him as well). I truly believe it is the best buying experience anyone can have! I have had other BMW dealerships take my money to order cars and never order them, refuse me service because I was too young to buy a BMW(their exact words) without knowing my age (in my 30s) and completely ignore my need for help when trying to look at vehicles. Mark and the staff at Rusnak are wonderful! They make the buying process stress free and easy. They don't beat around the bush and are willing to do whatever is needed to get you in the vehicle you want. I cannot tell you how much I recommend Mark Weisburg and Rusnak BMW.
Jack Rollens1/01/2015 01:31:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Christ,Bruce Lee,Mickey Belt
Wonderful experience and professional staff!!! Everyone involved with my wife's purchase was absolutely the BEST!! We recommend them. Ken Christ and his staff know what exceptional customer service is all about..
Rusnak BMW responded to this review
1/02/2015
Thanks for the awesome, five-star review, Jack! I am so honored to hear your praise for Ken and our staff and I will be sure to pass it along to everyone here. Thank you for your business!
Michellebeemer12/16/2014 11:06:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Russell A. (Mehran's assistant):)
I had the best car buying experience at this dealership. Every person that offered to help me was pleasant and extremely hospitable. They made my experience so easy and without any stress. They did not push or play any games and were great at making real conversation in order to get you into the car you want. I cannot say enough about this dealership and was greatly surprised from the moment I walked in until the moment I walked out. I had a great day at this dealership and cannot believe I never knew this branch existed until now.
Rusnak BMW responded to this review
12/17/2014
Thanks for the great review! We are pleased to hear our team made your experience so easy and stress-free, as we know car buying can be overwhelming sometimes. Please let us know if there is anything we can do for you in the future and we hope to see you again!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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