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Rusnak BMW

3645 Auto Mall DriveThousand Oaks, CA 91362
1-877-756-89261-877-756-8926
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

No wonder you feel so at home. We're practically in your backyard. Rusnak is a part of your community. And we've been here a long time. From our first Triumph de ... Read more
No wonder you feel so at home. We're practically in your backyard. Rusnak is a part of your community. And we've been here a long time. From our first Triumph dealership established in Los Angeles back in 1961 to our beautiful showrooms in Pasadena, Westlake, and Anaheim, we've expanded to 15 locations, featuring 11 distinct makes of the most coveted luxury brand autos in the world. What does that mean for you? It means no exhausting trips to countless car dealerships to find exactly what you're looking for. It means when you need your car serviced, or even just meticulously washed, we're here for you. Convenient, friendly, and always happy to see you. We're glad you decided to get to know us here at the Rusnak Auto Group serving the Southern California area and we hope we can earn your business today!

Why You Should Buy a Used Car From Us

No wonder you feel so at home. We're practically in your backyard. Rusnak is a part of your community. And we've been here a long time. From our first Triumph de ... Read more
No wonder you feel so at home. We're practically in your backyard. Rusnak is a part of your community. And we've been here a long time. From our first Triumph dealership established in Los Angeles back in 1961 to our beautiful showrooms in Pasadena, Westlake, and Anaheim, we've expanded to 15 locations, featuring 11 distinct makes of the most coveted luxury brand autos in the world. What does that mean for you? It means no exhausting trips to countless car dealerships to find exactly what you're looking for. It means when you need your car serviced, or even just meticulously washed, we're here for you. Convenient, friendly, and always happy to see you. We're glad you decided to get to know us here at the Rusnak Auto Group serving the Southern California area and we hope we can earn your business today!

Languages Spoken

  • Español
  • Français
  • Deutsch
  • Русский

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 136 
dave6506/23/2015 06:14:02 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Claude Cantin -
Last week I visited the certified pre-owned facility at Rusnak - I spoke with Claude Cantin on the showroom floor. I wasn't even sure whether I wanted a Porsche or what. In passing - I asked him to send me a quote. He did. After shopping - I contacted Claude and told him I would like to drive the 650i I looked at. My experience from that point on - thru purchase - was as relaxed and professional as I've ever experienced in 40 years buying cars. Claude set the tone - no pressure - respectful - attentive to my questions - The experience ended up as a great Saturday - I drove home in a dream car. Thank you all - From Claude to Darren all the way thru Regie in finance and Rusnak's Genius Crew. They are great - especially for us non techie types!
Rusnak BMW responded to this review
6/25/2015
Dave, we truly appreciate you taking the time to leave such a great review! It's wonderful to know that Claude made you feel comfortable enough to shop with us and worked hard to meet all of your needs. We'll be sure to pass along the compliments to Claude and the rest of our staff! Thank you for choosing Rusnak BMW and we hope you'll come back and see us again soon! Best Regards, Ken Christ, General Manager
BrittanyB6/19/2015 03:41:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Claude Cantin
Over the years I have purchased many cars from many dealerships. The experience I had with Rusnak as been above and beyond any other. From the front desk to the Finance office, everyone was professional and courteous. They made my transaction as smooth as possible and kept my in the loop with everything. Claude Cantin assisted me and was not only knowledgeable and friendly but he truly cared about making sure that I was taken care of. I will never buy anywhere else!
Rusnak BMW responded to this review
6/23/2015
Wow, thanks for the wonderful, five-star review, Brittany! We're thrilled to hear that our staff provided you with such an enjoyable and smooth car-buying experience, and we'll be sure to pass along the kind words to Claude and the rest of our staff. Thank you for choosing Rusnak BMW and we hope you'll come back and see us again soon! Welcome to the Rusnak family! Best Regards, Ken Christ, General Manager
Norbert R6/19/2015 11:37:16 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Claude Cantin; Diana in Finance; Danielle vehicle explanation and introduction
Two weeks ago I visited the Certified Pre-Owned facility at Rusnak in the Thousand Oaks Auto Mall. I searched the BMW USA pre-owned listings and came across a 535i. An appointment was confirmed with Claude Cantin and the journey began. By my choice, the sales process took eight days from the appointment to the first test drive on to the pick-up of the car. Throughout the entire time my conversations with Claude were professional and service oriented. The negotiation was painless and I can say that I would recommend Rusnak BMW and in particular Claude Cantin to anyone who is in the market for a new vehicle.
Rusnak BMW responded to this review
6/23/2015
Thank you for the wonderful feedback, Norbert! It's great to hear that Claude made your car-buying experience such a positive one here at Rusnak BMW and we'll be sure to pass along your kind remarks. We truly appreciate your business and we look forward to taking care of any future needs that may arise! Congratulations on your new BMW! Best Regards, Ken Christ, General Manager
Stuart8055/26/2015 08:03:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Christ
After just starting a new job, I was finally ready to jump into my first premium vehicle. The entire staff, especially my "client advisor" Claude Cantin, helped me move easily through the entire process perfectly in a completely helpful and professional manor. I would HIGHLY recommend Rusnak BMW and especially Claude Cantin.
Rusnak BMW responded to this review
5/28/2015
Wow, thanks for taking the time to leave such a wonderful review, Stuart! We are thrilled to hear that Claude went to great lengths to meet all of your needs and I'll definitely pass along your kind words. We truly appreciate your business and we look forward to working with you again in the future! Best Regards, Ken Christ, General Manager
malibu1234/19/2015 05:46:27 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Amir Khansari
We customized a BMW with Rusnak about two months ago, after negotiating the lease payments and other terms. We went to pick up our car today, after waiting for the car to arrive from Germany, and they claim they have no knowledge of the negotiated price and terms, even though we met with Amir both times. This is reflection on Amir's ethics and customer service, and the quality of Rusnak's management given that he is even employed by the company in a Sales Manager role. I will not be returning to Rusnak, and I may not even return to BMW at all for my next car.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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