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Sunrise Ford

5500 Lankershim BlvdNorth Hollywood, CA 91601-2724
1-866-823-67331-866-823-6733
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Services and Amenities

  • Service Centers
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Sunrise Ford is a Top Volume, family owned dealership that has been in business for over 20 years. We want to earn your business. Please call and ask for DAMETH OR ALEX a ... Read more
Sunrise Ford is a Top Volume, family owned dealership that has been in business for over 20 years. We want to earn your business. Please call and ask for DAMETH OR ALEX at 866-820-4369 for special AUTOTRADER.COM pricing. Please print your Autotrader.com vehicle brochure for special internet pricing.

Why You Should Buy a Used Car From Us

Sunrise Ford is a Top Volume, family owned dealership that has been in business for over 20 years. We want to earn your business. Please call and ask for ALEX 866-820-436 ... Read more
Sunrise Ford is a Top Volume, family owned dealership that has been in business for over 20 years. We want to earn your business. Please call and ask for ALEX 866-820-4369 for special AUTOTRADER.COM pricing. Please print your Autotrader.com vehicle brochure for special internet pricing.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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Dealer Ratings

24-Month Overall Rating
  • 1.0
    Customer Service
  • 1.7
    Quality Of Work
  • 1.0
    Friendliness
  • 1.0
    Overall Experience
  • 1.8
    Price

Dealership Reviews

1 - 5 of 19 
orenelko6/30/2014 03:39:43 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Tony Brian Alex
AVOID GETTING CAR AT SUNRISE!!!!! After I spoke to TONY today over the phone and after I gave him my quote from other dealer in San Fernando valley, tony told me to come down and they will give me a better deal. When I came down there we picked a car and then we worked on the numbers!! They gave me worst deal then the other dealer gave me!!! Then ALEX one of the sales manager come to talk to me and told me that the other dealer lie to me! And they can't give me better deal.... He left and tony left for 50 min I was waiting the all time to see what the other guy MIKE will do with the number after 50 mins I asked one of the salesman if he knows where tony is.. And he said " TONY SAID NO" I went to BRIAN he is the top manager there he was trying to show me his salesman skill to handle the situation and live me other deal... Finally he couldn't give me a better deal and I told them that I lease 5 cars and I never had a services customer like today!! He didn't said nothing ! And left !!! DONT GO THERE NO MATTER WHAT!! The place is very old the seat there are crappy And I aske u guys how come they ask me to come down after I gave them the number over the phone? This is totally scam and unrespectful Don't go there
stevenogden3/20/2014 08:10:27 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:AJ Johnson
BUYER BEWARE; Sunrise Ford adds on two up-sell items, Vehicle theft protection (a keypad w kill switch) $595.00 and Protection Plus (some secret thing in the door) $395.00 so about 1000 bucks. I ask that these be removed prior to buying the car...but the charges were in the sales contract, after I realized this, I went back to Sunrise Ford and ask that they be removed, spoke with AJ Johnson GM and he told to "too bad" you signed the contract. Shady way to make an extra 1000 dollars. Bought a C-Max love the car, just don't buy from this dealership.
AlexNRonnie3/03/2014 10:22:42 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Wayne and Alex Camacho
THIS PLACE IS A JOKE!!! Very long story short.... HORRIBLE HORRIBLE HORRIBLE customer service, our sales person was VERY VERY VERY RUDE!!!! Had us drive all the way from Anaheim telling me with my credit and down payment "It was a car deal all day". When I got there was another story after driving three cars. I'm so annoyed and pissed off I don't even feel like typing this review. I've been waiting on a call back from them since 1PM today... its now 7:18PM and still haven't called to tell me the payments on the 2012 Mini they have. You pass a lot of good dealerships on the way here... stop there... you will be happy you did. Alex and Ronald!!!
Smithcr6/08/2013 05:18:36 PM
1.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Yuri, A.J., Tony Garcia
Ill keep this short. Basically I bought a new Fiesta, happy with the car but had such a terrible experience with my salesman, Yuri, that I actually went out of my way to complain to a manager about his behavior and sales tactics. When I did this, I was basically told to its his job to treat me like crap and to leave. It was very rude, needless to say, and not focused on me, the customer who just gave them a 4000 dollar down payment. I got upset and, honesty, I yelled at the guy and told them what terrible customer service they have. The next day the GM, A.J. Called me personally to let me know that I was no longer welcome at the dealership and that any service I needed would need to be done elsewhere. Again, all I did was try to complain about the poor customer service. In return, I was abused and told I was persona non grata. These are terrible people. I can not recommend strongly enough that you go literally anywhere else.
gripdad5/23/2013 11:48:07 AM
1.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:John Watkins
I ordered a new car from them using "True Car Guaranteed Pricing". Eight weeks later they call me and tell me my car is in. I went to pick it up and the True car pricing was higher than the email they had sent me when I ordered the car and they had added an alarm and some security stickers to the car which added another $990 to the price. I asked them to remove the alarm and stickers and they said they would have to charge me to remove them. We settled on a price about $750 more than we had agreed to when I ordered the car and I had to remove the alarm myself. I wanted to walk but I had already sold my old car and had waited eight weeks for the car that I wanted. Beware of "bait and switch" and "dealer fluff" add ons. Do not accept their word, get everything in writing.
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