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Chino Hills Ford

4480 Chino Hills PkwyChino, CA 91710
1-877-348-51931-877-348-5193
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
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Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 157 
cityofsintatttoo11/23/2014 09:26:01 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Chino Hills Ford Service Department
Bought a Ford Fiesta Titanium 2013 off the lot the car had transmission issues!!! Was told it was normal for the car! No less than a couple months later a recal on my transmission for the clutch that was a defect from ford!!!! Not only that!!! My check engine light came on while in service department for some gaskets that needed to be replaced on my intake manifold!!! Also try to lie and say it was a sensor!! Are you serious!!!???
dianelouis10/23/2014 08:10:24 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Harris,Chino Hills Ford Finance Department
This was our second time at chino hills ford to buy a new vehicle .wonderful sales person wonderful service ..would recommend this dealership to others
s.david10/06/2014 11:04:14 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sylvia Alvarez
Chino Hills Ford is the only Ford dealership that I use. The staff go out of their way to make sure that your buying experience is not stressful. They are friendly and take the time to explain all the features of the vehicle. Their customer service is second to none. Even after the sale, they are eager to answer any question on vehicle features, and to show you how they work.
F-150 nut9/23/2014 01:07:04 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:angelia woods
Buying a new vehicle can be a stressful process, such was not the case at chino hills ford, in fact I left the dealer a few times to shop other deals and think of the deal that Neil Warren had presented. After shopping around and thinking of the deal , I made my decision to go with Chino Hills Ford.The overall time dealing with Neil was about 4 weeks that it took us to make the deal I wanted and fit in my budget. Thanks to all the staff for their patience and creative thinking to find me the best deal.
Callisto2629/06/2014 05:31:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Naeem Khan,Chino Hills Ford Finance Department
Ok so first of all the people at chino Ford make you feel like you're among friends and family. I got the truck that I wanted, with in my budget, with no pressure from anyone. I came to Chino Ford half expecting the experience I had at citrus motors (very negative to put mildly) and was overjoyed that not only was that not the case but that they wanted to know my experience to ensure that it wouldn't happen to anyone at their location. Naeem was great he waved us in as we pulled on the drive, pulled the truck up for us, showed us other trucks that fit the price range I wanted. I have to say that everything was very positive. I've had my truck for 24 hours now and the euphoria still hasn't worn off.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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