• Sign in
  • |
  • Sign up

Citrus Motors Ford KIA

1375 Woodruff WayOntario, CA 91761
1-877-631-73521-877-631-7352
  • Chat for instant answers
  •  Get directions
  •  Visit Our Website 
  •  Finance a vehicle with us

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Call TOLL FREE 877-631-7352 NOW and ASK for Sales. Established as a franchise of the Ford Motor Company in 1950, Citrus Motors has served the Inland Valley of Southern Ca ... Read more
Call TOLL FREE 877-631-7352 NOW and ASK for Sales. Established as a franchise of the Ford Motor Company in 1950, Citrus Motors has served the Inland Valley of Southern California for 50 years. Today Citrus Motors is the largest and most modern Ford and Lincoln Mercury Dealership in the Inland Empire, encompassing 15 acres with over 70 service bays, a $1million parts inventory and 41,000 square foot body shop facility.

Why You Should Buy a Used Car From Us

Call TOLL FREE 877-631-7352 NOW and ASK for Sales. Established as a franchise of the Ford Motor Company in 1950, Citrus Motors has served the Inland Valley of Southern Ca ... Read more
Call TOLL FREE 877-631-7352 NOW and ASK for Sales. Established as a franchise of the Ford Motor Company in 1950, Citrus Motors has served the Inland Valley of Southern California for 50 years. Today Citrus Motors is the largest and most modern Ford and Lincoln Mercury Dealership in the Inland Empire, encompassing 15 acres with over 70 service bays, a $1million parts inventory and 41,000 square foot body shop facility.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
Your Search
All Cars Clear all
Modify Results
A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
Style
Choose more »
Make
Choose more »
Type
Exterior Color
Choose more »
Engine
Transmission
Features
Choose more »
Drive Type
Fuel Type
Fuel Economy
Interior Color
Choose more »
Doors
Listing Features
Page 1 of 41
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.5
    Quality Of Work
  • 4.7
    Friendliness
  • 4.4
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 13 
SadSam1234/14/2016 08:29:00 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ernie Delara
I had a very bad experience at this dealer for my minivan serviced recently! This may not apply to all those who had their vehicles serviced here as bad as I experienced. But now I know this is no longer the right place for me. Before the service, my vehicle been having minor error messages permanently popping out on the screen for the last few months as I drive everyday on the road. It is indicating that "oil change is required" even though I had the oil changes done couple of times the last few months at local auto shops. There is another error message for "track light" but nothing wrong with any tires. Furthermore, my door lock does not respond sometimes. Until recently, I found out that it will not respond more often than usual. It is very inconvenient for me each time I parked my car somewhere and I must visually check whether all door locks are secured in place, especially during night time with dim vision. Sometimes, I had to go inside the car and manually push it down. In addition, I often hear noises from the back end as I am driving on freeway. Traveling through local smaller roads doesn't seem to have much noises occurring. But it is quite annoying. In the end, I finally had it enough and want to have these checked. I called for an appointment at this location at Citrus Motors Ontario one morning because this is where I bought my vehicle from. They told me to just come on in, no appointment necessary. As soon as I arrived, they inspected quickly at the service drop off. Then, they told me that the reset bottom to clear the error messages is broken, showing off that they are within the top of their game and said nothing wrong looking at it visually though they added. I also pointed out that beneath the rear end of the vehicle behind the bumper is shaking spotted by a family member of mine following behind me to the dealer. She said when my vehicle on high speed, especially freeway, it shakes and wiggles more than the rest of other cars on the road and it doesn't look right. So I told them it needs to be checked also for safety purpose. Plus, my door locks sometimes unresponsive. Then I was quoted $141 per check up. It is quite expensive just to have it checked there for each problem. I was there before years ago and they charged me under $40 for all the check up. And some places may charge a flat fee of $99 depending on the specific of work required like Pep Boys do. It is different now as far as how much does it cost here. They making up price at this dealer now, which just doesn't add up for me anymore. Moreover, they had to request permission to have my minivan kept at their dealer at the end of the day because they ran out of time. Next day, my car is not ready either and I have no clue where they are with my car check up. It is a very bad practice of them not to inform any update that the concerns we all have with our cars. Until the 3rd day, they still need about 6 some hours to get it repaired just for the door lock along. That is strange. I am not abroad in places like some bad areas in Europe, Asia, or South America and some other places around the world that we all know we can be scammed easily by some professionals in their game. Maybe it's everywhere now with scamming practice. Door locks are still working, it is not like broken down you know. Probably lose connection inside is all there is. For the error messages part, they told me it will cost about $2,700 to have a new computer relay module replaced along with hydraulic system. They strongly recommend me to get that done as soon as I can. WOW! They are crazy. I had few services done with them in the past and those went well with pretty good price. This time, however, I was upset. Not only they took too long but also they fail to check the rear end shake. I guess, their favorite quote "provide our customers with the best service experience possible" does not apply in this matter. I am wondering if they care about if I am safe on the road as far as the rear end shake goes. So now, I am still driving with that same old issues as did before my vehicle has serviced here. It made no differences after all before and after the service done at Citrus Motors Ontario. It cost a lot also for so little they done. I was still charged for the price they quoted after they have no more time to do anything further because they have some new customers arrived and needs work orders in. I think I am expected to get out. I paid the full amount and was very displeased. It has only been a week, my door lock they repair failed today. Now I have to repeat my old habit to have my car doors secured. They are ripping people off. Their work quality is very poor and dishonest. I don't know what happened to this place. It used to be good with their service. Dishonest work is a very bad business ethic relation with customers or with anyone. Their survey number 877-817-3452 goes directly to their dealer's main menu automatic system. I cannot reach out for my concerns about my minivan serviced there. I am not happy and will never return that place for any business from now on.
Brthadon1/12/2016 12:35:13 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Luis
If you have nothing to do for a whole day, then have your vehicle serviced at Citrus Ford. They lack basic organization and they don't understand the concept of what an appointment means!
Black Friday Guy12/22/2015 07:09:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dean Service Mgr & Jason General Mgr
Had a very pleasant experience due to Dean Service Manager and Jason General Manager resolving a few minor issues. Very Professional and went the extra mile to solve these issues. I would recommend this dealership to everyone who has a Ford or Kia vehicle!!!!
Luzgomez98 8/05/2015 11:08:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jesse Guizar and mike
As soon as you walk in everyone is so friendly and willing to help you. I can say their fast and good and professionals especially Jesse Guizar and Mike i don't recall he's last name but they work as a team. I really recommend this place especially Jessi and Mike you can tell they care for their customers thanks a lot am satisfied with my car .
Vic_Haz7/07/2015 08:08:03 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Luis Castillo
Luis Castillo is the best! Go see him for service! I had an excellent experience with him and would recommend any Ford owner to go see him.
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
Citrus Motors Ford KIA : Ontario, CA 91761 Car Dealership, and Auto Financing - Autotrader