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Penske Mercedes-Benz of West Covina

2010 East Garvey Avenue SouthWest Covina, CA 91791
1-888-705-29131-888-705-2913
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

At Penske Mercedes-Benz of West Covina, please review our extensive inventory of Mercedes-Benz vehicles. Including the C350, SL550 and E350. We work hard to get you into ... Read more
At Penske Mercedes-Benz of West Covina, please review our extensive inventory of Mercedes-Benz vehicles. Including the C350, SL550 and E350. We work hard to get you into the vehicle you have always wanted. Our primary goal is to satisfy customers. At Penske Mercedes-Benz of West Covina we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.

Why You Should Buy a Used Car From Us

All Certified PreOwned Vehicles are not created equal. Penske Motorcars always exceeds Mercedes-Benz's industry-leading standards. But don't just believe us, ask others ... Read more
All Certified PreOwned Vehicles are not created equal. Penske Motorcars always exceeds Mercedes-Benz's industry-leading standards. But don't just believe us, ask others who have purchased a vehicle from us, or test drive one today yourself. We even offer a 5-day or 500-mile exchange program on certified vehicles. You can't lose! We're #1 in Los Angeles for a reason! Come in and see our inventory of pre-owned Mercedes, Acura, BMW, Chevrolet, Jajuar, LandRover, Nissan, Porsche, Saturn, Toyota

Languages Spoken

  • Español
  • "中文"
  • Français
  • Tiếng Việt

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 3.3
    Friendliness
  • 3.0
    Overall Experience
  • 3.0
    Price

Dealership Reviews

1 - 5 of 153 
Unknown1/13/2016 03:04:23 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Sales guy - non chinese
I went there to text drive and wanted to buy a C/CLA class. Meet the sales guy - Not knowledge about the car, long wait time, xxxxxxxxx a lot, made up number on the car price that I never agreed upon and wanted to run my credit even there is no need. Conclusion - Never buy from them and bought a new one from other dealership.
Carlos Jr.8/24/2015 07:24:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tina Berela, Stacey Huynh, Jeremy Wang
I've been going to this dealership for 5 years now all the way from Santa Monica (32 miles away) to take my last 2 Mercedes for service with Jeremy Wang who in my opinion is the most professional and honest service manager there is. Because of this (and her great reviews) I decided to see Tina about leasing a 2015 C-Class Sport model, and after we talked she said it would be better to order it the way I wanted and that it would arrive right before my lease was up. She is one of the nicest and most professional sales managers I have ever met, she made sure that I was kept up to date on when the car was to arrive. The day I picked up the car she was not feeling well so I was helped by her sales partner Stacey who made the final process fast and easy and is also a very nice person. I am looking forward to seeing them again in 3 years when I lease my next Mercedes.
Brownrock12/10/2014 12:27:50 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Peter yee
I took my car to Mercedes Benz of West Covina with no appointment Peter yee was able to help me out with my check engine light he got it diagnose within one hour since the repair was going to take longer he got me into a loaner vehicle and call me when the vehicle was ready
william328811/26/2014 12:51:21 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:MR. I don't know
I went in to this dealer to buy a c class. The guy that help us (not helpful at all) didn't even introduce himself. I told him I want to buy a c300. All he does is point me to the car and said that's the c300. he doesn't even looks motivated to sale a car. After talking to him for 5 mins.. I just walked out. worst experience ever...
aherrera612/08/2014 08:28:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ivy Chieu
Ivy Chieu is an amazing dealer. She worked hard to please us and she was calm, patient, and very friendly. She is truly a people person. This was the best experience we have ever had in purchasing a car. She does not pressure or make you feel uneasy. She hides nothing and explains everything clearly. This employee should be commended on a job extremely well done. We applaud her and celebrate Penske Mercedes of West Covina for having such an excellent dealer/employee working for them. Sincerely Alicia and Javier Herrera.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Penske Mercedes-Benz of West Covina : West Covina, CA 91791 Car Dealership, and Auto Financing - Autotrader