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Penske Mercedes-Benz of West Covina

2010 East Garvey Avenue SouthWest Covina, CA 91791
1-877-919-09521-877-919-0952
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

At Penske Mercedes-Benz of West Covina, please review our extensive inventory of Mercedes-Benz vehicles. Including the C350, SL550 and E350. We work hard to get you into ... Read more
At Penske Mercedes-Benz of West Covina, please review our extensive inventory of Mercedes-Benz vehicles. Including the C350, SL550 and E350. We work hard to get you into the vehicle you have always wanted. Our primary goal is to satisfy customers. At Penske Mercedes-Benz of West Covina we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.

Why You Should Buy a Used Car From Us

All Certified PreOwned Vehicles are not created equal. Penske Motorcars always exceeds Mercedes-Benz's industry-leading standards. But don't just believe us, ask others ... Read more
All Certified PreOwned Vehicles are not created equal. Penske Motorcars always exceeds Mercedes-Benz's industry-leading standards. But don't just believe us, ask others who have purchased a vehicle from us, or test drive one today yourself. We even offer a 5-day or 500-mile exchange program on certified vehicles. You can't lose! We're #1 in Los Angeles for a reason! Come in and see our inventory of pre-owned Mercedes, Acura, BMW, Chevrolet, Jajuar, LandRover, Nissan, Porsche, Saturn, Toyota

Languages Spoken

  • Español
  • "中文"
  • Français
  • Tiếng Việt

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.5
    Quality Of Work
  • 4.3
    Friendliness
  • 4.3
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 151 
Brownrock12/10/2014 12:27:50 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Peter yee
I took my car to Mercedes Benz of West Covina with no appointment Peter yee was able to help me out with my check engine light he got it diagnose within one hour since the repair was going to take longer he got me into a loaner vehicle and call me when the vehicle was ready
william328811/26/2014 12:51:21 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:MR. I don't know
I went in to this dealer to buy a c class. The guy that help us (not helpful at all) didn't even introduce himself. I told him I want to buy a c300. All he does is point me to the car and said that's the c300. he doesn't even looks motivated to sale a car. After talking to him for 5 mins.. I just walked out. worst experience ever...
aherrera612/08/2014 08:28:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ivy Chieu
Ivy Chieu is an amazing dealer. She worked hard to please us and she was calm, patient, and very friendly. She is truly a people person. This was the best experience we have ever had in purchasing a car. She does not pressure or make you feel uneasy. She hides nothing and explains everything clearly. This employee should be commended on a job extremely well done. We applaud her and celebrate Penske Mercedes of West Covina for having such an excellent dealer/employee working for them. Sincerely Alicia and Javier Herrera.
califBUYER1/24/2014 09:26:42 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:sales manager
I had called to find out hours for stopping by to see their smart car. I had given my name to the salesman, but not my phone number. But by caller id they got my number and kept calling me back about once a week. I considered that to be invasive considering that I had not given them my number, but only spoken with a salesman. Sometimes it was the salesman who called and left a voicemail, sometimes the sales manager. In the end, I fell in love with a different car and bought it. They just happened to call again while I was signing the papers for the other car of my choice. I told them I had decided on a different car. The man, who said he was a sales manager, became very aggressive with many personal questions. What did you buy? How much did you pay? etc. etc. But the worst thing was that he started insulting me. He said "You're going to be sorry that you bought that car ! You won't be happy with that car !" Wow. The minute he found out that I had bought a car elsewhere, he went into a split personality, and became an attacker. If such a person is allowed to work at this dealership, I wonder if the management generally have hidden aggression that could pop at any moment. Certainly, I do not recommend calling them. If you are really interested in a car there, go in person, but do not give out your personal data to them unless you really want a particular car there.
yjcheng1/01/2014 12:05:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Teddy Dong
If you are looking for a Mercedes-Benz car, please go to Penske Mercedes-Benz of West Covina and ask for Teddy Dong, because he is so professional, friendly and helpful, he helped me pick the car I want and helped me got the price I want ( best price in town ) and the whole process was only 3 hrs include my trade in.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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