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Mossy Honda

3615 LEMON GROVE AVELEMON GROVE, CA 91945
1-888-408-08351-888-408-0835
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Because of Mossy Honda's outstanding Customer Service and low, low prices, customers travel from all over California to visit Mossy Honda. Customers travel from cities su ... Read more
Because of Mossy Honda's outstanding Customer Service and low, low prices, customers travel from all over California to visit Mossy Honda. Customers travel from cities such as San Diego, El Cajon, Chula Vista, La Mesa, Kearny Mesa, and Lemon Grove because they know they won t find a better deal on a new Honda or used Honda than at Mossy Honda. At Mossy Honda, we offer the best deals on Accord, Civic, CR-V, CR-Z, Crosstour, Fit, Insight, Odyssey, Pilot and Ridgeline.

Why You Should Buy a Used Car From Us

Mossy Honda serving San Diego California offers great low prices, and incentives for new Honda & used Honda cars, vans and SUVs to all of our neighbors in Lemon Grove, El ... Read more
Mossy Honda serving San Diego California offers great low prices, and incentives for new Honda & used Honda cars, vans and SUVs to all of our neighbors in Lemon Grove, El Cajon, Chula Vista, La Mesa, Kearny Mesa, and Lemon Grove. Our Expert Service & Parts staff assist our California customers keep their Honda vehicles in great shape.

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.5
    Customer Service
  • 3.5
    Quality Of Work
  • 3.8
    Friendliness
  • 3.1
    Overall Experience
  • 3.2
    Price

Dealership Reviews

1 - 5 of 14 
AprilL3/31/2016 01:19:59 AM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Don't have the name
I have just purchased a Honda Pilot from Mossy Honda, and, although the car itself is great, I am very unhappy with how they tricked me with the financing. I recommend that everyone check their credit ratings online before going in, as they definitely pulled a scam on me. The salesman said that they looked at my three credit scores, and picked out the highest one, and based the interest rate they charged on that score. But when I went to check them, upon driving home, I found that they had picked my lowest score in order to justifiy charging me more interest than they should have. I intend to tell everyone I can about this. They may have cheated me out of thousands of dollars in interest, but I hope that others will learn from my mistake.
Jd2/01/2016 02:04:30 PM
3.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:No one in particular
There is a huge disconnect somewhere between the sweet little clueless receptionist who makes your service appointment and the actual polite young men that greet you whe you bring in your car. Twice now I diligently follow my service minder and call to question the appropriate time to bring in my car to service-- I am told yes, make an appointment, arrange my day to accommodate appointment and the end up being told politely to go home, nothing needs to be done quite yet on your car.
allaroundsk8er10/21/2015 06:19:02 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Dont recall names
First off, the buying experience wasn't the greatest. I felt pressured and after all said and done, I realized why I was being pressured. During the signing of the paperwork, I realized that the interest rate that was promised was not the one that I was being given. When I explained to the gentleman what I was told by the manager, I was told that he wasn't there and that he didn't know what agreement we had made. I ended up signing anyways since my wife was excited about the car and had already told her family that we were buying a new car. The most recent bad experience that I had with them was last week. I took my car to get serviced (second time since I purchased it), oil change and car wash. When I got home, I realized a plastic piece was missing from the driver seat. I called them up and explained to them what had happened, they promised me a call back from the manager. Well, that never happened. Not once, nor twice but four different times. I went into the store yesterday, was told the same thing, that a manager would call me by the end of the day. I waited and waited and never received a call. So, I decided to go in today again, just to be told that they were not going to replace the plastic. The manager, Ana Garcia, appeared to have her mind determined and wasn't listening to what I was telling her. She argued that I have had the car for quite some time, and pretty much made it seem as if I lost the plastic piece. I explained to her that my car had only been serviced twice, both at the dealership, and that the only place that it could have gone missing was there. Once again, her reply "my workers are not going to get fired for a piece of plastic." Instead, of telling me she would look into it, she continued to tell me that her workers are not going to get fired for a piece of plastic. Once I asked her if cameras were available to view, she stated that she would have to go back and look at the time my car got serviced and date. I asked to speak to someone above her, she simply told me that he was not in the office and only gave me his name instead of giving me contact information for him. She then told me to let her look into the problem before contacting her manager and stated that "he" would call me on Friday. The plastic is not an expensive piece what so ever but when I take my car to get serviced I expect it to come back complete. In conclusion, customer satisfaction is not their priority contrary to what they tell you. All they care about is their sales and when a complaint is received, they will always be right. Look at a different dealership for your next purchase, one who actually cares about their customers and wants to do the right thing.
margaret4569/01/2015 12:50:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Art Esquivel
My 2004 Honda Pilot was recently recalled for a driver's side airbag replacement.. The staff at Mossy Honda was awesome. Art Esquivel, my service advisor, was so helpful and nice that it made my experience a pleasant one. My husband is handicapped and we are a one car family. Art arranged for me to have a loner car until mine was fixed. My car was done in a day and when I picked it up it was nice and clean. Great service. I strongly recommend them!
Lumi8/28/2015 11:32:25 PM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Marcelino
The ONLY reason I deal with this dealership is that is close to my home and I deal with Mercelino who is an extremely courteous and nice guy and really understands that a friendly smile and courtesy can go a long way in business. They tend to recommend service that is not needed (I take good care of my car myself or elsewhere) and is super expensive! They really stuck it to us and told us that they could get us in a new Honda for the same payment as the current car. That was a huge lie! They keep calling us wanting to buy our 2009 Honda because "they need it in their inventory of used cars." While my car is practically brand new due to the care I've given it, this is BS. They just want to take me for another ride.
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Mossy Honda : LEMON GROVE, CA 91945 Car Dealership, and Auto Financing - Autotrader