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South Bay Volkswagen

3131 National City BoulevardNational City, CA 91950
1-866-718-84131-866-718-8413
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

LARGEST VOLUME DEALER IN SAN DIEGO! We are the only Volkswagen dealership in San Diego to offer free oil changes for life on any new Volkswagen. South Bay opened for busi ... Read more
LARGEST VOLUME DEALER IN SAN DIEGO! We are the only Volkswagen dealership in San Diego to offer free oil changes for life on any new Volkswagen. South Bay opened for business on August 10, 1990 and has been setting records for sales and service ever since. South Bay achieved the rank of number one in new car sales for the San Diego region. We don't just want to make you a customer for a day; we want to make you a customer for life. We also offer free oil changes for life on any New Volkswagen.

Why You Should Buy a Used Car From Us

LARGEST VW CERTIFIED INVENTORY IN SAN DIEGO! VW Certified Pre-Owned Warranty - 2 year/24,00 miles. We are the only Volkswagen dealership in San Diego to offer free oil ch ... Read more
LARGEST VW CERTIFIED INVENTORY IN SAN DIEGO! VW Certified Pre-Owned Warranty - 2 year/24,00 miles. We are the only Volkswagen dealership in San Diego to offer free oil changes for life on any certified pre-owned Volkswagen. South Bay opened for business on August 10, 1990 and has been setting records for sales and service ever since. Ranking in the top 20 Club for Certified pre-owned Volkswagen Sales in the nation. We don't just want to make you a customer for a day; we want to make you a customer for life.

Languages Spoken

  • Español
  • Deutsch

Dealer Disclaimer

All advertised prices exclude government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 34 
Chris Hammer12/21/2014 04:51:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Axford, Rafael Lopez, Service Department.
Hello, Just right before Christmas (12/18/2014) we reached our 50K mile mark on our 2010 VW Jetta 2.5L (5cyl)… I go through the manual/service intervals of the vehicle and I see that pretty much the only major thing required is the OIL Change, and we think to ourselves “Nice! We will only have to spend about 60-70 bucks” I call South Bay VW (National City, CA) to make a service appointment with Eric Axford and Rafael Lopez. I am reminded by Rafael that it is also time to do the Automatic Transmission Service and costs around $300 bucks… This news comes to my wife and I like a bucket of iced water on a winter day! Now, we were looking at a total of $370+ (ouch) I told Rafael that I would give him a call back because we needed to run some numbers… We called back and asked in a very respectable and understanding way if we could get a discount? It was only a question with nothing to lose, and a bit to gain. Also, possibly due to loyalty to the brand and in particular to that dealership and that service department for over 13 years now. In the ‘way’ and ‘words’ used to ‘ask’ for something are fundamental to its consequence. Be nice, happy, easy to deal with, respectful, and people will ‘most of the time’ be the same with you. We received GREAT news, we were offered a discount and it couldn’t have happened to us at a better time than right before Christmas. In regards to the Service Treatment and Performance, once again we experienced World Class Service!!! My wife arrived at the dealership Friday at 10:15am; Rafael received her, processed the paperwork and took the vehicle in. My wife decided to wait for her vehicle while she worked on their newly remodeled waiting/lounge area, she mentioned it looked very nice and was very comfortable. By 1:15pm she was driving out of the dealership with a big smile on her face, some good money saved, and a happy well maintained VW. Thank you very much Eric, Rafael, all your service department, and South Bay VW in general! I’ve been a South VW customer since 2001, have purchased 7 vehicles from you guys and I am extremely happy with the way you treat our family! This is our #1 dealership and for a good reason: THE SERVICE PROVIDED BY THE PEOPLE THAT WORK HERE!!! Again, world Class! Thank you, guys. Christopher M. Hammer Loyal GTI enthusiast
bebaosuna11/14/2014 07:56:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Rafael Lopez
As a person who does not have much time off, and do not understand nothing about cars I trully appreciate the attention given to fullfill my needs, i was able to ask questions without felling like was waisting time, and understand answers in a language that i was familiar with.
monica.khoury111/13/2014 11:07:11 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Rafeal
I just brought my car in for an 80,000 mile checkup. Rafael explained in great detail what services were needed and why. I am always so hesitant to spend money on my vehicle. I know it is worth it in the end and trust South Bay with the maintenance of my vehicle. Rafael is a true asset to the service center and I recommend that everyone request him! He is polite, patient, courteous, and definitely goes the extra mile for the customer.
Ubaldoanaya 11/09/2014 11:26:11 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Rafael Lopez
Rafael Lopez really assisted me with an overall great experience, he was very courteous, supportive and professional, he gave me an extra support above my expectation.
ctrpassat11/09/2014 04:44:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Roberto Lopez
I just recently purchased a new Passat. I took it in for the complimentary break in service check. I arrived little past noon and all service bays were busy. They were courteous and greeted me professionally. I was given an estimate time of wait and directed me to the waiting area. The waiting area had comfortable seats and enough reading material. I did notice a big screen TV but was off. They had a table for laptops and outlets to plug in electronics. Though some items were not fully stocked they had coffee and tea. The restrooms they have is for only one person. I had an opportunity to speak with the technician. He was knowledgeable and answered all my questions. I was a very happy with my first visit. I hope that the rest of my visit will continue this way. I noticed there was a lady making phone calls to customers that had brought their car in for service and checked in with them. to me that indicates that they strive for customer satisfaction. Good job South Bay keep up the good work! I look forward I'm taking my car in for service!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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