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Mercedes-Benz of Laguna Niguel

1 Star DriveLaguna Niguel, CA 92677
949-416-2456949-416-2456
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Family owned and operated for over 40 years, we offer a massive selection of New and 5 Star Certified Pre-Owned vehicles all with exceptional lease and finance offers. Ou ... Read more
Family owned and operated for over 40 years, we offer a massive selection of New and 5 Star Certified Pre-Owned vehicles all with exceptional lease and finance offers. Our customers further enjoy free car washes and courtesy service vehicles. Visit mblaguna.com for complete details and to browse our entire inventory.

Why You Should Buy a Used Car From Us

Family owned and operated for over 40 years, we offer a massive selection of 5 Star Certified Pre-Owned vehicles all with exceptional finance offers. Our customers furthe ... Read more
Family owned and operated for over 40 years, we offer a massive selection of 5 Star Certified Pre-Owned vehicles all with exceptional finance offers. Our customers further enjoy free car washes and courtesy service vehicles. Visit mblaguna.com for complete details and to browse our entire inventory.

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 197 
Nazanin4/26/2015 11:25:13 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tim Rhine
I went to mb laguna for my second mercedes c class. The first time, Tim Rhine helped us and he was very friendly and patient. I was very satisfied that the second time I asked for him again. I had a great experience again. He was very patient and it was obvious that he cares about his costumers. The way he treats you shows that he is not there just to sell a car but to make it a good experience for you. If you ever want to get a mercedes , mb lagune is the place and Tim Rhine is the right person to go to.
DPK4/23/2015 11:20:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andre Javardian
Andre Javardian was a true pro on customer service! I would highly recommend him for anybody in need of a new or used car! Keep up the good wok! Sincerely Daniel Kemp
Mercedes-Benz of Laguna Niguel responded to this review
4/25/2015
Hi DPK, Thank you for taking the time to leave us this feedback. I am glad to hear that Andre provided great customer service and that you would recommend him. We hope to see you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com
CLAbuyer4/21/2015 03:51:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Hall,Shawn Kondori,Gene Russell,Erwin Artacho
Working with Gene, Steve, Shawn and Edwin made the process smooth and rewarding. Thank you all for your team effort, I heart MBLN. Best Mercedes dealership in Southern California
Mercedes-Benz of Laguna Niguel responded to this review
4/21/2015
Hi CLAbuyer, Thank you for leaving us this review! I am glad that the team at MBLN provided a 5-star experience which we are committed to delivering. We hope to see you on future visits and serving you again. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com
SallyEMalek4/15/2015 02:00:57 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ray Hashemi,Ramsay Jerome
We bought our CLA250 yesterday...I have to say that this was the most pleasant experience buying a car that had exactly the options we looked for all over San Diego. This is all because of Ray Hashemi, one of the most honest and friendliest salesmen we ever dealt with. He really worked hard with us and was never pushy to get us the best deal that made this a very pleasant experience. If you are looking for a Mercedes go to MBL and ask for Ray, I will definitely recommend both the MB Laguna dealership and Ray to all my friends and family.
Mercedes-Benz of Laguna Niguel responded to this review
4/18/2015
Hi SallyEMalek, Congratulations on your new CLA! We strive to deliver a Mercedes-Benz buying experience that's "Different by Design" and I am pleased to know that Ray was able to provide that. We look forward to serving you in the future and I hope you enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com
Han1234/11/2015 04:22:43 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Edgar Ceniceros,Scott Parry
Do Not Trust These guys...especially Mr Edgar C who is the service manager. I bought my Sprinter van in June of 2010 less than 5 years ago. I have 96k miles on now but they do not want to honor my 5year/100k warranty for a failing glow plug. These glow plugs fail on a consistent basis and have already had to replace 7 or 8 times since I purchased my van in June of 2010. All have been covered under warranty which is part of the Emission law in the state of California. They now tell me that another dealer had my van in March of 2010 and that is when the warranty coverage started! Say what?? Why wasn't I told this when I thought I was buying a brand new vehicle back then?? Scammers I tell ya. I don't remember exactly who sold me the van, but he is no longer at the dealership and I cannot find his info.
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