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Tuttle Click Tustin CDJR

40 AUTO CENTER DRTUSTIN, CA 92782-8401
1-888-766-81821-888-766-8182
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a Used Car From Us

The Tuttle-Click Automotive Group has been serving the Southern California community for over 70 years! Holmes Tuttle, one of our founders, opened the first stand-alone ... Read more
The Tuttle-Click Automotive Group has been serving the Southern California community for over 70 years! Holmes Tuttle, one of our founders, opened the first stand-alone Mercury dealer in the country in Beverly Hills in the 1930's. Since then, we have continued to grow, thanks to our sterling reputation and dedicated staff. All of our convenient locations offer comprehensive new and used vehicle sales, service and maintenance, original manufactures parts and quality aftermarket accessories.

Languages Spoken

  • Español
  • Tiếng Việt

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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Dealer Ratings

24-Month Overall Rating
  • 1.0
    Customer Service
  • 1.0
    Quality Of Work
  • 1.0
    Friendliness
  • 1.0
    Overall Experience
  • 2.0
    Price

Dealership Reviews

1 - 3 of 3
Juan Cruz6/07/2014 01:57:21 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:All of them
I have Big problems whit my dodge dart And ir only has around 25.000 miles so when ever I go there to get some help they ignored me Big time ! So please all of you dont even think about to buy a car at these piece of crap dealer And also dodge are the worst rated car quailty on the market before you buy something from brand make a research thats what I learn but too late.
brianddavis1423/25/2014 03:20:41 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Dept.
This review is based on my experiences with the Tuttle Click Service Dept. and the several members of management who had ignored my emails regarding this issue. I had no issues with the sales dept. when purchasing my new truck from Tuttle Click but soon after purchasing my truck I had realized their was an issue with my truck. I had researched the problem online and found many others that were complaining of the identical problem. As it turns out, some Dodge truck owners were able to get this problem remedied (at no charge) through the dealership where their truck was purchased and others were not so lucky and ended up just getting the run around. In my case, I had contacted the dealership and set an appointment to have the problem checked out. On the day of the appointment the truck was never checked out and we were asked to schedule another appointment as more time would be needed to check out the truck. On the day of the second appointment it was extremely frustrating when my wife was given the exact same story as the first time. AGAIN they failed to check the truck, just leaving it sitting in the lot all day AGAIN. Needless to say after being totally blown off by the service dept. twice and having my emails to management go unanswered I had decided to have Dodge's design flaw corrected at my expense (even though the problem was first reported at 15,000 miles) and forget about Tuttle-Click Dodge forever.... They are very helpful when you are interested in dropping 40 or 50k for a new truck, but if you have any problems with that truck you can expect the guys in the service dept. at Tuttle-Click to go running for the hills. Absolutely no customer support at this dealership and based on their online reputation it looks like this is not an isolated case. Oh well, with so many other dealerships out there Tuttle Click will never see another vehicle purchase from me or my family....
ffcarter8/11/2011 04:47:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Draucker
Extremely friendly and professional. My sales manager Kevin Draucker was outstanding. Kevin new what he was talking about and gave me the lowest price of the 3 other dealer ships I had been to. Kevin was personable and most important, I felt comfortable. I drover over 50 miles Thank you to the entire Tustin Chrysler Jeep and Dodge staff. I look forward to future business with you. Mike Carter
1
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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