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DCH Toyota Scion of Oxnard

1631 Auto Center DrOxnard, CA 93036
1-866-704-80661-866-704-8066
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At DCH Toyota of Oxnard you will find the most helpful and knowledgeable sales staff within the Toyota family. Our highly trained Internet Department is ready to help y ... Read more
At DCH Toyota of Oxnard you will find the most helpful and knowledgeable sales staff within the Toyota family. Our highly trained Internet Department is ready to help you get the exact the Toyota you desire. From building your new Toyota online, to seeing how it looks in the colors available, the future of buying your new Toyota is here at DCH Toyota of Oxnard's Internet Department. We will respect your time by making the entire sales process easy as well as convenient.

Why You Should Buy a Used Car From Us

At DCH Toyota of Oxnard you will find the most helpful and knowledgeable sales staff within the Toyota family. Our highly trained Internet Department is ready to help y ... Read more
At DCH Toyota of Oxnard you will find the most helpful and knowledgeable sales staff within the Toyota family. Our highly trained Internet Department is ready to help you get the exact the Toyota you desire. From building your new Toyota online, to seeing how it looks in the colors available, the future of buying your new Toyota is here at DCH Toyota of Oxnard's Internet Department. We will respect your time by making the entire sales process easy as well as convenient.

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 425 
Eric6/24/2015 12:21:50 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Alex
The representative from your company was worried he may have been harassing me by calling me twice a day to go over what was happening. I am well pleased with his consistent effort to keep me in the loop. It's good to have some one like Alex who looks at the issue to consider he may be calling a customer too much, but he called me the exact right amount. Of course your facility did not have all the parts in stock, let's face it, these were specialty parts. Alex calling me to inform me of what was happening kept me from feeling I was forgotten or swept under the rug. Your guys did Great! On a scale of 1 to 10 I rate Alex with a 10.
DCH Toyota of Oxnard responded to this review
6/25/2015
Eric, thank you for the kind words about Alex! Here at DCH Toyota of Oxnard it's important to provide an efficient and informative service experience, and it's great to hear that Alex succeeded! We will definitely pass along the kind words. Thank you for being a valued customer and please come back to see us!
TundraLB6/18/2015 12:16:25 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jazmin
I have been buying and servicing my vehicles at this dealership for many years. It's been a good experience. All associates are nice and helpful people. I highly recommend it.
DCH Toyota of Oxnard responded to this review
6/18/2015
Thank you for the 5-star review! We are so happy to have your loyalty! We hope to see you again!
Elisa6/08/2015 12:45:34 PM
3.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Edgar and Santander
Let me start by saying thank you. I have a Toyota Camary 2014. got it yesterday 06/04/15 I will be honest and tell you why I'm giving you only 3 stars * the first star is to Edgar Cordova salesman . when I spoke to him over the phone, I told him the I was tired and did not want to spend hours and hours waiting for a lame offer. he then said to me. Elisa I would have number for you in 45 minutes..... well he did. then when I negotiate w/ them they did give me the payments I was looking for. *the second. star is because after I shop around and was tired they did give me the best APR. me and my son have bad credit so it was nice to see a low apr.. *3rd star is because you took my car the I still own $7200. and give me $4000.00 that make me happy. to me it was fair and nice of you. now the reason you did not get 5 stars is. 1. I did not like the way Edgar took the paper work when I told him I was going to think about it over night. feel rude, and did not like the aggressive way. you talk to me when I told you to do a discount. I did not like it at all. * i did not like the car was on empty on the gas when I stay there till 9pm. most dealers have there car w/ gas or give the costumer a voucher.. 2. I did not like the way your financial Manager talk to me, Mr. Santander when I ask you what the $399.00 was for? you keep telling me the it was in the price the Edgar give me.. when I talk to Edgar he toll me all was going to be explain by you. you never toll me it was for and extra warranty the is optional to buy... you avoid my question. I did not like that. you need to be honest and answer your costumers questions and concerns. also did not like the way you make it sound the my car service was going to be free when in reality I'm paying $760.00 for it. I did notice it, but I took it because at the end, is a good deal. now I have post on Yelp like you guys ask me. but I will also talk to my co-workers when they ask me where did I buy my car ( really nice car by the way) I will let them know what my experience was . ( is only 1500 employees) and I will also post it on my FB to my 3000 +friends.
Intergalactic5/26/2015 06:24:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bradley Pratt
After looking for the Rav4 I wanted, I found it 90 miles away from my house. After communicating with Bradley Pratt over the phone, we scheduled an appointment, and I drove up to meet him. He was waiting for me with a smile and a good word. The whole process was easy and at no point did I feel like the dealership or Bradley was trying to pull one over on me or pressure me into a sale. He was knowledgeable and had honest answers to all of my questions. My experience with the finance department was the same. Easy and thorough. I drove away happy. I will be back to DCH Toyota of Oxnard next time I am in the market for a vehicle.
DCH Toyota of Oxnard responded to this review
5/27/2015
Thank you for the great review of our dealership! We’re so glad to hear you had a smooth yet thorough car buying experience with Bradley. Here at DCH Toyota of Oxnard we always strive to provide outstanding customer service and it’s great to hear we are succeeding. Enjoy your new Rav4 and we look forward to serving you for many years to come!
kayden20145/04/2015 11:00:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Al Gaines
Alex thank you for helping us. We appreciate your expertise. You made our experience comfortable. What a great value. We will refer our friends for sure!
DCH Toyota of Oxnard responded to this review
5/05/2015
Thanks for the great review! We're so happy Alex was able to provide you with an enjoyable car buying experience. We'll make sure to pass along the kind words. We hope you enjoy your new vehicle and we look forward to seeing you again in the future!
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