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Simi Valley Chrysler Dodge Jeep Ram

2350 1st StreetSimi Valley, CA 93065
1-844-764-82431-844-764-8243
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

As a premier California Chrysler, Dodge, Jeep and Ram dealer, we have a huge selection of new and used vehicles from which to choose. Simi Valley CDJR online and offline ... Read more
As a premier California Chrysler, Dodge, Jeep and Ram dealer, we have a huge selection of new and used vehicles from which to choose. Simi Valley CDJR online and offline customers enjoy special vehicle offers every day. We offer Chrysler, Dodge, Jeep and Ram service & parts, an online inventory, and outstanding financing options, making Simi Valley CDJR the preferred dealer for Calabasas, Camarillo, Chatsworth, Encino, Fillmore, Malibu, Moorpark, Northridge, Oxnard, Santa Clarita, Santa Paula, Simi Valley, Sun Valley, Thousand Oaks, Topanga, Van Nuys, Ventura and Woodland Hills Chrysler, Dodge, Jeep and Ram buyers. Ready to set up a test drive? Visit our Simi Valley Chrysler, Dodge, Jeep, Ram dealership in Simi Valley, CA today!

Why You Should Buy a Used Car From Us

our mission is to provide outstanding service by treating others how we would like to be treated. We are part of an autogroup built upon these values. We aspire to be o ... Read more
our mission is to provide outstanding service by treating others how we would like to be treated. We are part of an autogroup built upon these values. We aspire to be one of, if not the premier auto dealer in Simi Valley for customer service...come see why!

Languages Spoken

  • Español

Dealer Disclaimer

Prices do not include government fees and taxes, any finance charge, any dealer document processing charge, any electronic filing charge and any emissions testing charge. ... Read more
Prices do not include government fees and taxes, any finance charge, any dealer document processing charge, any electronic filing charge and any emissions testing charge. Dealer installed accessories extra upon request. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Vehicle color may vary. Please contact store by email or phone for details. As part of our effort to provide the highest possible level of service, we would like your authorization to contact you in order to ensure you are happy with us, keep you informed of new product offerings and promotions, remind you of necessary maintenance or service your vehicle may need, and other reasons. By signing below, you give us permission to contact you in writing, by e-mail, or using prerecorded/artificial voice messages, text messages (SMS), and automatic telephone dialing systems, as the law allows. We may use the telephone numbers, fax number and/or e-mail address listed above (as well as any other email address or phone number you have provided us) for these purposes. See dealers web page.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 168 
spidermnmi9/19/2014 01:22:25 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:N/A
Scheduled 1-Year service, plus recall, plus replacement of antenna. Was told all could be done on a Saturday. When I arrived (A) they didn't have the recall part, and (B) the person that replaces antenna housings does not work on Saturdays. Service manager ended up yelling at the rep I was working with in front of me; telling him he should've known it can't be done. Oil service was completed, and rep said they would call me when the recall part would arrive. That was three months ago. Their service department is a shambles.
gjain6/27/2014 08:59:21 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jorge
I went there to get my 1 year old car serviced (2nd service of car, first one was with Shaver in Thousand Oaks). 1. I told service rep that I am covered for oil change for 2 years, and that I should not be charged for it. At the time of pick-up, final bill was not shown to me, and I was asked for the card to pay. He gave me the bill with credit card receipt. And as expected, they had charged me for oil change. I am pretty sure most people will not notice it after they have already paid. The charges had to be reversed. 2. I asked him if multi-point inspection was done. He said yes. I said where is the report? He said, it is in the car without making eye contact . At that time, I was pretty sure - no inspection was done. Anyways, I checked in the car, and told him that there is no inspection report. He went back to get it, and when he came back - it was service rep's writing, same pen, no mention of my car details, no date/time, and ink was still wet. What a LIE. 3. I was told that front brake pads had worn out and brake fluid was burnt, and both need to be replaced. In my 18 years of driving record, this is first car where brake pads wear-out in just 17k miles. Service rep blatantly told me it's because of my driving habits. Thank you so much. Anyways, after many phone calls with dealership, Chrysler, and the area manager - they charged $50 for relining brakes (instead of $300) and another $110 for brake oil flush. Chrysler (and Simi Valley dealership - apparently under new management) are not very professional in their attitude, and lie on customer's face. Avoid them if you have a choice.
smack01316/26/2014 07:18:23 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jeff & General Manager Eric
Horrible horrible horrible. If you've ever been placed on hold here (I was for about 18 minutes) you'd hear all of the promises they make about getting it done right the first time. That however is not the case. Their service dept. is an absolute nightmare. My Jeep has been in 3 times, and over $600 later the issue has not been resolved. The staff is very friendly in person, but if they're not in the flesh they're damn near impossible to get a hold of. When I spoke to the General Manager about their lack of response he said "Maybe you should've came to me and stepped on his throat a little sooner"- Eric. Completely inappropriate. When I brought it back the second time in the same day the service tech literally laughed in my face. I've never purchased a vehicle here but after this I can guarantee I never will. I'll also be finding a new place to service the Jeep. Good luck to you if you're brave enough to give them a try. I'll just say it looks like there's a reason they've changed owners more than twice.
madodge10/17/2013 12:15:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Hazskey, Wayne (ex service manager), Matt Kelleher ( manager)
I have contacted the dealership and they have been making employee changes and it seems to be working. They are taking care of my concerns and I have to give it to them for trying to work with me, they could have easily told me to go somewhere else. But they are making arrangements to pick up the vehicle and give me a rental. What more could I ask for. They have really gone beyond service and help.
RichCefola8/11/2013 03:31:00 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Hazeski,Bob Hazeski,Ralph Smith
We have been going to this dealership for a number of years. Our last three Chryslers have been purchased here. The service is always great. Jeff Hightower makes it an enjoyable experience. Just got a great deal on a 300C with a Hemi.
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