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Lithia Subaru & Mitsubishi of Fresno

5499 N. Blackstone AveFresno, CA 93710
1-855-496-07631-855-496-0763

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

About Lithia Subaru of Fresno Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers ... Read more
About Lithia Subaru of Fresno Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2012 Outback, Forester, Legacy, Impreza or Tribeca.

Why You Should Buy a Used Car From Us

About Lithia Subaru of Fresno Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers ... Read more
About Lithia Subaru of Fresno Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2012 Outback, Forester, Legacy, Impreza or Tribeca.

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 60 
jim8/02/2015 01:42:13 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frank Perez, Jacob Hicks
General Manager Frank Perez and Internet sales Manager Ed Monson in a very professional manner were able to get me into the vehicle of my choice, within my budget guidelines. Every one that I have had contact with at Lithia Subaru are very helpful. Jacob Hicks in service always takes the time to explain things in terms that are easy to understand. I strongly recommend this Dealership, regardless if you are just browsing or buying. This is my second Subaru both from this dealership. During my lifetime I have purchased 10 new vehicles and numerous used ones. So far Subaru has measured up to expectations.
65sohc7/31/2015 01:12:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jacbo Hicks
We have bought five Subarus from this dealership, three of which are still in the family. Service has always been efficient, professional, and stress-free. The most recent repairs on my son's STi were extensive and the car is like new again.
Subaru Accident Survivor7/24/2015 01:19:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Gervin
The service was done quickly while I waited. I was treated with courtesy, The problem was explained to me and taken care of as needed.
p0sie7/23/2015 05:50:54 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mikey Bringetto (170627)
"Customer Service" Blank because! Lithia policy has dropped in Customer Service by taking the person out of personal. Service Advisor/technicians 5 Stars. I can’t give overall rating. Answer variable based on below. In for repair/diagnostic 2006 Subaru Impreza Sport. Service Advisor A+. Over 100,000 miles decided did timing belt (chain) replacement to save day in the Service Department for the 105,000. Request repair and complete vehicle inspection. I could not have asked for better service. As regular customer at Herwaldt, now Lithia Subaru for 15 yrs. I have been well taken care of from service to new car purchase. I had my car in 10:00 am Monday July 20th-with the diagnostic/additional service requested things were found that needed attention. Car was ready end of day Tuesday. I was more than happy to leave to accomplish problems that were found/repaired. I was unhappy with was a "first" for me with Subaru. No loan car available, understandable so was sent to Enterprise for a rental and paid for the rental car. Payment wasn’t issue, even the Enterprise person was surprised asking several times if I were sure Lithia was not covering. Talk with Service Manager told me that Lithia doesn’t cover rentals but gave impression that if loan car was available I would have had one. After comment by Enterprise then asking Service Advisor, Lithia does pay for customer rental if car under Warranty (not been my experience years past). Lithia, (different than Herwaldt) values their new customers, (warranties) above the long standing “loyal” Subaru customer that comes in at every scheduled maintenance year after year on regular basis. 15 years I have been coming to this dealership/service dept. I have never paid for rental car. Subaru, 2006 Impreza Sport Wagon was purchased through dealership’s Sales Manager’s-always beyond helpful. Having kept a regular schedule of maintenance both this Subaru and previous Subaru Outback Legacy, I have spent many hours in the Service Department over past 15 years and always felt more than a just a customer more like a welcome friend. That went a long way towards loyalty. Service was excellent, Service Advisor did everything and beyond to make sure I was satisfied customer. My car was brought up to the best driving standard possible by repair/preventative. Sales Manager was friendly but did not offer same level of personal care that I have had over the past 15 years. Herwaldt was a smaller dealership and Lithia as Corporate explains why the personal touch is missing. A large corporate company misses small but important things. Business is business no importance of customer recognition. I miss the personal I was accustomed to. Rental cost was minimal/affordable. But considering over $2,000 spent (this visit) knowing continued regular/maintenance leaves is a letdown as a valued customer (not covering a car for the day). So, I have dropped a notch, am not the "very important person," am out of warranty-older Subaru (even though purchased/maintained 100% at this dealership). Receive excellent SERVICE, my goal was accomplished 100% satisfactory. If I went to a Lithia dealership/service department other location I would not expect personal care, they don’t know me, and I don’t know them. Lithia should rethink the value of all customers, especially those with history at location i.e. loyal, longstanding. Therein lies the problem. I have dropped a notch with Lithia, Fresno Customer Care....Lithia has dropped a notch with me Customer Service. Service work and Service Advisor score EXCELLENT. Now, do you want to know how I really feel? :-)
NikCapp7/21/2015 12:35:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Catarino Aacareno
While choosing my car at Lithia Catarino made our experience relaxed and was very helpful. I felt a bit special when I got to test drive the car.
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