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Folsom Lake Toyota

12747 Folsom BoulevardFolsom, CA 95630
1-866-633-24851-866-633-2485
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Shopping for a New, Used or Certified Toyota Camry, Corolla, FJ Cruiser, Highlander, Tacoma, Tundra, Sienna, Venza or Yaris in Sacramento, Rancho Cordova, Elk Grove, Plac ... Read more
Shopping for a New, Used or Certified Toyota Camry, Corolla, FJ Cruiser, Highlander, Tacoma, Tundra, Sienna, Venza or Yaris in Sacramento, Rancho Cordova, Elk Grove, Placerville, Roseville or Stockton? Before, during and after the sale at Folsom Lake Toyota our goal from the entire Sales and Service Staff is to take care of our customers. We offer state of the art Toyota Service, Parts, and Collision facilities with Toyota Factory Certified Technicians. Take the Folsom Blvd exit off Highway 50.

Why You Should Buy a Used Car From Us

Shopping for a New, Used or Certified Toyota Camry, Corolla, FJ Cruiser, Highlander, Tacoma, Tundra, Sienna, Venza or Yaris in Sacramento, Rancho Cordova, Elk Grove, Plac ... Read more
Shopping for a New, Used or Certified Toyota Camry, Corolla, FJ Cruiser, Highlander, Tacoma, Tundra, Sienna, Venza or Yaris in Sacramento, Rancho Cordova, Elk Grove, Placerville, Roseville or Stockton? Before, during and after the sale at Folsom Lake Toyota our goal from the entire Sales and Service Staff is to take care of our customers. We offer state of the art Toyota Service, Parts, and Collision facilities with Toyota Factory Certified Technicians. Take the Folsom Blvd exit off Highway 50.

Languages Spoken

  • Español
  • Français
  • Tiếng Việt
  • 한국어

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 192 
denniswade1233/21/2015 10:18:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Clay
I have bought many vehicles from dealerships over the years and my latest has been the best in dealership experience I have ever had. Why this is most significant is that I was buying a used vehicle not of the Toyota brand. John Key from Online Sales and Tony Clay from Financing were smooth (in a good way), professional and great to work with. From start to finish was less than 2 hours. OUTSTANDING!
Folsom Lake Toyota Scion responded to this review
3/23/2015
Thank you for your review, and for your business!
quetzal3/19/2015 03:57:58 AM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:John Key
I have many good things to say about excellent salesman John Key. I recommend him highly. In short, repeatedly John stepped up (before and after the sale) and saved the process from going sour. If you want specific details, read on. When I saw a new listing online for a used car, I clicked the contact button and John emailed me promptly. He wrote that the car, though listed, was not yet available thereby saving me an 80 mile round trip. He quoted me an internet special price hundreds less than their online ad. I had been shopping for a particular make and model for 3 months, so I knew what price sold quickly and what exceeded the market. The special price was about right. He promised to tell me when the car would be available. Four days later he sent me an email saying the detailing was done and the car would be put on the lot the next morning. He used his phone to send me pictures and a short video (none were posted anywhere on the web). I made an appointment for the next morning, it was John's day off so he set up salesman 'R' with the details of the approved price. On the test drive we noticed a rock chip in the windshield and salesman 'R' promised to have that fixed for free. After the sale, he said the dealer doesn't do it, that we'd have to wait for some third party glass specialist to be visiting their dealership for 'other work', which 'can not be scheduled in advance', so maybe we should avoid the hassle and 'hire someone for $15'. That was nonsense; for one thing, people who do the glue injection charge $40-50. For another this dealership has an auto body repair building and someone on staff who does this task routinely. After multiple calls to the service dept nothing was happening for a week. Finally we contacted John and the service was scheduled and completed the next day. When we purchased the SUV the financing guy talked us into an additional warranty by a third party. However, when we received the policy and reviewed the details the warranty did not cover nearly as much as we thought, so we tried to cancel it. After multiple emails to the finance guy with no response over several days, we contacted John and that afternoon the finance office emailed me the form to cancel the coverage. John said it might take up to 6 weeks to get a refund, but only 10 days later the refund check arrived. So, if not for excellent service by John Key, I'm not sure I can recommend the dealership.
Folsom Lake Toyota Scion responded to this review
3/19/2015
We're glad John did everything he could to earn your customer satisfaction and resolved any issues that arose. If there is ever anything we can assist you with, please let us know.
Chelle3/16/2015 11:37:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Trent Wall and the IT specialist who helped me with the electronics.
They were top notch, made my dreams come true. Low-pressure and friendly. I found my dream car on their website, and they made it happen for me.
Folsom Lake Toyota Scion responded to this review
3/19/2015
We were more than happy to assist you with the purchase of your dream car! Thank you for giving us the opportunity to earn your business.
Violetskysun 2/03/2015 10:48:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken
John worked for us and kept to his word! We wanted a specific car on the website. That is the only car they tried to sell is! Thank you. We were given only why we asked for by Ken at the dealership. Thank you!
Folsom Lake Toyota Scion responded to this review
2/04/2015
Thank you for this kind review on John! We're glad he provided you with an easy, pressure-free experience. If there is ever anything we can assist you with, please let us know!
Shadow12/18/2014 06:50:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim McMullen
We purchased a 2015 Toyota Highlander from Jim McMullen at Folsom Lake Toyota. Jim was extremely customer service oriented and completely responsive to any question(s) we addressed with him regarding the Highlander. It is obvious that his knowledge base is extremely extensive and a definite plus to his customers who are trying to make one of their most expensive and important purchases. Second, Jim stood 100% behind his word when it came to follow up, call back and pricing. He made our buying experience exceptional from the very first interaction to the day we signed the papers and drove off with our beautiful vehicle. Lastly, Jim had a very honest, professional and friendly approach every time we spoke on the phone or met him in person. We love our new Highlander and will definitely refer all our family and friends to Jim McMullen at Folsom Lake Toyota.
Folsom Lake Toyota Scion responded to this review
12/20/2014
Wow, thank you for your kind review on Jim! We are happy to hear he did everything he could to earn your trust and customer satisfaction. If there is ever anything we can assist you with, please let us know.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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