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Dublin Toyota

4321 Toyota DriveDublin, CA 94568
1-888-534-71071-888-534-7107
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
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Why You Should Buy a New Car From Us

At Dublin Toyota Scion we Believe in Doin' It Right! 1. We are the proud 6-time consecutive winner of Toyota President's Club Award, Toyota's Highest Honor for Customer S ... Read more
At Dublin Toyota Scion we Believe in Doin' It Right! 1. We are the proud 6-time consecutive winner of Toyota President's Club Award, Toyota's Highest Honor for Customer Satisfaction. 2. 2012 & 13 Board of Governors Award for one of the top volume dealerships in the nation. 3. Complimentary maintenance for 2 years Shop our New and Used Toyota inventory and specials at www.dublintoyota.com, call us at 888-534-7107 or visit us. Enjoy peace of mind with every new Toyota we are devoted to safety and dependability, and proper vehicle maintenance. That's why we're including a complimentary worry-free maintenance plan and roadside assistance with the purchase or lease of every new Toyota. At Dublin Toyota we believe in Doin It Right!

Why You Should Buy a Used Car From Us

At Dublin Toyota Scion We Believe in Doin' It Right! 1. We are the proud 6-time consecutive winner of Toyota President's Club Award, Toyota's Highest Honor for Customer ... Read more
At Dublin Toyota Scion We Believe in Doin' It Right! 1. We are the proud 6-time consecutive winner of Toyota President's Club Award, Toyota's Highest Honor for Customer Satisfaction 2.2012 & 2013 Board of Governors Awarded top volume dealerships in the nation. 4. 1 year complimentary maintenance on Certified Pre-Owned Toyotas. See our inventory of Used Cars and Certified Pre-Owned Toyotas, Pre-Owned Toyotas at www.dublintoyota.com, call us at 888-534-7107, conveniently off I-580.

Languages Spoken

  • Español
  • "中文"

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.4
    Quality Of Work
  • 3.3
    Friendliness
  • 3.2
    Overall Experience
  • 3.3
    Price

Dealership Reviews

1 - 5 of 237 
hughcr16/19/2015 02:36:24 AM
1.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Andre Cota,Larisa Watts
My daughter and I went to look at cars and worked with a saleslady named Laurisa (may have the spelling wrong). She was very helpful at first but as the night wore on we were pressured and told if we didn't take the car that evening the price would go up if we came back the next day. Also, we were told they would write into the contract we had 48 hours for our private mechanic to look at the car and if there was "anything" we didn't like that we could rescind the purchase contract. There was no mention of a charge to do this until later when some guy got involved and said there would be a $750 charge to do so. Bottom line is the sales lady was decent and nice at first but seemed to be pressured by management to the point she began to pressure us. Management insulted us and disrespected us. Corporate Toyota should know they have management like this because it gives dealerships a bad reputation. I can't believe there are still sleazy car people out there in this day and age. The manager earlier was yelling at one of his employees and apparently dropped the "f" bomb on him several times. I hadn't heard this but my daughter did. What an terrible impression to make on people. The owner of this dealership should fire this management team. If any of these managers are part of the ownership then I am surprised they have any return customers. This is the kind of thing that gives the car business a bad name. If the dealership had nothing to worry about then why did they want to pressure us into buying the car that night or charge us $750 to have a mechanic look at the car? This is not good business practice. When I called my brother to ask him advice my daughter overheard one of the managers say that I was talking to another dealer and not to answer my questions. What a bunch of losers and it is certain they will never gain our business.. In addition, after my daughter's boyfriend joined us he overheard them saying something about me and he didn't want to tell me for fear I would have gone back in the dealership to confront them. What intelligent, decent person would want to deal with anyone like this? Take your business elsewhere is our advice. When there are other dealerships that offer similar products it often comes down to customer service and this dealership won't last long as long as this management team is in place.
Jwhiteside4/10/2015 07:29:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ghulam (Russ) Ilyaszada
I've bought three cars and Russ was the most up front and sincere salesman I've worked with. He didn't want to waste my time and was very thoughtful and thankful for our business. We highly recommend Russ.
lpremani2/27/2015 03:29:40 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Nima Masoudian
Worst experience.Spoke with Nima Masoudian over email. He promised 2015 Sienna XLE predawn mica with Nav, carpet mat package, cross roof rails for $150 less than the lowest quote. Said there were also other colors available. On emailing the lowest quote, not ready confirm the price, asked to come-in. On entering showroom told me I was 5 minutes late, just tossed the car keys and asked me to look for the car by myself (would join us later). Took me few minutes to locate the car. "THE CAR WAS DIRTY INSIDE/OUTSIDE". LOOKED LIKE A SHOWROOM CAR THAT WAS HEAVILY TEST DRIVEN AND THEY WANTING TO GET RID OF IT. I told him so. He did not offer me a test drive. Instead took me for a spin in the parking lot to see other cars that did not meet my requirements. Drove very roughly over curbs without caring about my 7 months pregnant wife. Not ready to sell me another car. Not willing to get car from another dealer. Not willing tell me what it would cost to buy another car same specs. VERY RUDE.
blynch454511/30/2014 10:47:02 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Satish Chand,Umesh Chand
Went in to look at a Toyota Prius or Corolla with the price range of $15-$17K- met with Satish who discussed some options.- and was disappointed in his service. Satish selected several cars that were over that price range and also had us looking/walking around the lot for about 30 minutes- trying to find those selected cars, only to find out that those cars were already sold and couldn't be found on their lot. The inventory is extremely unorganized, and the service was poor. After finding a car we were interested in, we went in to discuss the price, and Satish continuously pushed paperwork at us, trying to sell. He didn't allow with us any time to think or discuss it over. After awhile, Satish and other employees (including his brother) started putting pressure and playing their "sales man games" by going back on their quotes. After this, we advised that we wanted to take a second outside to reevaluate their offer-- as we did that Satish immediately showed the exact same car & test drove the car with someone else (this was immediately a minute after stepping outside-- sounds like a game???). We then walked back in to discuss the price, and the other sales rep pressured us some more by saying we should be completing the paperwork first, before the other customer. Because we were interested in the car, we did end up beginning the paperwork- but as we were Satish came in several times, playing the other "customer" against us, and making rude remarks on who's sale would be more convenient for them, and also back talking to us. All in all, we did end up purchasing our car, but the service was extremely poor. We completed the paperwork, and all the meanwhile Satish and the other reps weren't assisting us and provided no service to us at all, as they were all standing at the front counter laughing and joking around. Would not recommend this dealership, Satish especially, as the reps all seem sketch.
harrypotter777779/13/2014 12:43:09 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mohammed Belhachmi
Was rushed into buying a car by the salesman, identifying it as an excellent buy and will just fly off the stock. Bought for a much higher price than market value, promised excellent after sales service in case of any issues. Called the salesman (identifies himself as MO) after a month and he never bothers to pick the call or is too busy to even respond. Unfortunately some of the terms of service he promised were not in print and I have nowhere to go. Disappointed and frustrated with the experience. The other staff were really nice though and treated me well and are professionally. This salesman just wants to sell and once he is done, just doesn't bother.
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