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Lithia Chrysler Jeep Dodge RAM of Santa Rosa

2727 Dowd DriveSanta Rosa, CA 95407
1-855-578-80511-855-578-8051

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

The new and pre-owned inventories at Lithia Chrysler Jeep Dodge of Santa Rosa are always stocked with a wide variety of Chrysler, Dodge and Jeep vehicles. The qualified s ... Read more
The new and pre-owned inventories at Lithia Chrysler Jeep Dodge of Santa Rosa are always stocked with a wide variety of Chrysler, Dodge and Jeep vehicles. The qualified sales representatives and expert auto technicians provide you with a straight forward, no hassle shopping and service experience every time. Come and meet us today at 2727 Dowd Drive; you can everything our Santa Rosa, CA dealer has to offer! Contact Information Lithia Chrysler Jeep Dodge of Santa Rosa 2727 Dowd Drive

Why You Should Buy a Used Car From Us

The new and pre-owned inventories at Lithia Chrysler Jeep Dodge of Santa Rosa are always stocked with a wide variety of Chrysler, Dodge and Jeep vehicles. The qualified s ... Read more
The new and pre-owned inventories at Lithia Chrysler Jeep Dodge of Santa Rosa are always stocked with a wide variety of Chrysler, Dodge and Jeep vehicles. The qualified sales representatives and expert auto technicians provide you with a straight forward, no hassle shopping and service experience every time. Come and meet us today at 2727 Dowd Drive; you can everything our Santa Rosa, CA dealer has to offer! Contact Information Lithia Chrysler Jeep Dodge of Santa Rosa 2727 Dowd Drive

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 3.7
    Quality Of Work
  • 4.5
    Friendliness
  • 4.0
    Overall Experience
  • 3.7
    Price

Dealership Reviews

1 - 5 of 5 
manuelgl35/16/2014 01:21:28 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:teqnition
I took my truck in with multiple issues. (1) Service light on and that wasn't fixed. (2) A short with the check gauges light comes on periodically and I show no oil pressure. (3) Steering has a lot of play making it unsafe due to sloppiness in the steering column. (4) Brake light is on all the time but brakes are in good shape (5) ABS light is on all the time (5) Loss of power to which it was recommended that I replace a part and there was no change at all. I was told the exhaust manifold was cracked but and that could also be the problem. I was so mad for having to have replaced the part without any improvement that I chose not to replace the manifold there. When I picked up my truck I got a bill for over $1100.00 and nothing was fixed. Notes indicated exactly what I complained about: (1) Service light is on. (That's what I told them) (2) There's a short with the gages (That's what I told them) (3) Steering seems fine (obviously it was not test driven because anybody can see that the steering is sloppy) (4) Brake light is on (That's what I told them) (5) There was absolutely no change in power and I was told that once the manifold was replaced I would regain the power I replaced the manifold at a muffler shop. My truck is exactly as it was when I took it in to fix those problems and it appears I paid over $1100.00 for the service center to tell me or reiterate what I told them was wrong in the first place. I will never take my vehicles to nor recommend this establishment. Manuel Lopez
Lithia Chrysler Jeep Dodge RAM of Santa Rosa responded to this review
5/30/2014
Hi Manuel, Our GM asked that you bring the truck in and we will take a look at everything, at no charge. Our records show the truck has not been in since Feb. 2013, so it is might time to get everything checked out and your records updated. Please contact Stacie Hartwick, Service Manager, at 707-636-9524. We can set up a time to bring it in for an inspection and get a better idea.
lfburgos3/18/2014 11:35:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Epting,Steve Archer
Best vehicle buying experience ever! Rick Epting made us feel like family. Upfront and honest pricing. Would recommend to friends and family. We'll be back!
Hlans421/31/2014 03:25:02 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jarret Garrigan
Jarret Garrigan was great in sales...there was no hard sell.........no pressure....no.......what can I do to make this deal happen?...like I experienced this at the Nissan of Santa Rosa dealership......I thought this kind of salesman ship was long gone.....not there......the manager was just unbelievable rude and condescending I will definitely see Lithia dealership again and in particular Jarret. Thanks Jarret Hans Lans
judyrivera2/11/2013 08:28:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Trejo
I wasn't pushed into a sale, I told Jarret what I needed and wanted. He was very polite and showed me my options by what I was looking for. I will definitly recommend them to friends. While we did paperwork they even offered me beverages, and even took the time to show me how everything worked. I didn't need to go anywhere else the customer service was excellent as well as the truck had everything I wanted.
Lithia Chrysler Jeep Dodge RAM of Santa Rosa responded to this review
2/11/2013
Judy, thank you for your recent purchase. We appreciate your business and feedback! Please feel free to contact us for any questions or concerns. Thank you
dodgersfan44446/29/2012 07:54:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:rick epting
after shopping around for a couple weeks i stoped in and had a great experience. Rick Epting showed me around and helped me find a jeep that had everything i wanted. he was very nice and easy to talk to. i would recomend going by Lithia and checking out there lot, but make sure you ask for Rick Epting i promise you will have a great experience.
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