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Folsom Lake Hyundai

12530 Automall CirFolsom, CA 95630
1-888-353-25761-888-353-2576
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options

Why You Should Buy a New Car From Us

Folsom Lake Hyundai is part of the "Hyundai Superstores of Northern California" that also includes Roseville Hyundai, Sacramento Hyundai and the Hyundai store Westfield ... Read more
Folsom Lake Hyundai is part of the "Hyundai Superstores of Northern California" that also includes Roseville Hyundai, Sacramento Hyundai and the Hyundai store Westfield Downtown Plaza. Folsom Lake Hyundai sells new Hyundais and everymake of pre-owned cars, trucks and SUV's.

Why You Should Buy a Used Car From Us

Folsom Lake Hyundai is part of the "Hyundai Superstores of Northern California" that also includes Roseville Hyundai, Sacramento Hyundai and the Hyundai store Westfield ... Read more
Folsom Lake Hyundai is part of the "Hyundai Superstores of Northern California" that also includes Roseville Hyundai, Sacramento Hyundai and the Hyundai store Westfield Downtown Plaza. Folsom Lake Hyundai sells new Hyundais and everymake of pre-owned cars, trucks and SUV's.

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
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    Customer Service
  • 1.0
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  • 1.0
    Overall Experience

Dealership Reviews

1 - 2 of 2
AndresFamily4/22/2014 12:59:20 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:finance manager (name unknown) and a dealer named mike
This dealership is unbelievable! My husband went there on a Friday night to purchase us a family car. We loved this 2011 Chrysler town and country that was priced at $16,999. They offered him a loan with 16.9% interest and I wasn't delighted about that interest rate. So we got in contact with our bank and got approved for $19,000 with a 6.29% interest rate. We called back and they made it pretty clear they were upset that they were losing out on those extra few thousand dollars because we got a private loan not theirs. So they upped the price to a little under $19,000. We were okay with that since we got approved for a little over the amount they were asking. We had the bank send over the approval info and the dealer mike that we dealt with said he would pull the van off the floor and hold it for us since we were in lake Tahoe for Easter. We were supposed to go sign the papers tonight and pick up our family car but then we received a phone call from the dealer mike informing us that they sold our car!!! They told us we should have bought it on Friday and went back on their agreement to hold it for us. Guess they didn't like that we got a better loan so their promise to hold it was really a promise to hold it until someone who will use their loan for more money comes along. When I called to complain the sales/finance manager refused to give me the info to his higher up aka GM and kept trying to justify selling the car we were promised and admitted he was the one that sold the car and insisted it was because someone saw it online, came and asked to see it and that because it was still on the lot he absolutely had to show it and sell it to them regardless of the fact that we had a check from our bank already being sent to them and car insurance for the car! I guess they lack common sense and common courtesy! I get better customer service at McDonald's!
n1n111/25/2011 03:08:43 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Drukoski manager
Actually, I want to rate the Folsom Huyndai dealer which is the same owner as this Roseville and hope they can get feebback, the manager Drukoski ( he tried to hide his name so I can't speel it correctly) is the worst sale manager I ever met. He chased us out today by not wanting to deal with us on the price or making order for us. I was surprised since economy is down, they should value the customers. No wonder the dealer doesn't have good business. He chased out all the customers and just want to get paid for not bringing $$ to the dealer owner??
1
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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