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Capitol Chevrolet-Cadillac

2855 Maple Ave NESalem, OR 97301
1-855-349-28021-855-349-2802
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Special lease payments avalible on all new vehicles or 90 days to first payment* oac

Why You Should Buy a Used Car From Us

Largest selection of pre-owned cars in the Valley, come visit Capitol Chevrolet in Salem.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
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Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 5.0
    Quality Of Work
  • 3.6
    Friendliness
  • 2.5
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 54 
Lsiegfei6/02/2015 07:33:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Shutt
The staff were amazingz I walked in and knew exactly what I wanted and Ben C, was on it and helped me with EVERYTHING! They are extremely welcoming. This is our second suv we have bought.
Rsteph6/01/2015 02:39:43 PM
1.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Brett
Referred here by Costco Auto Program. Started out great but then they stopped answering my emails. Maybe they didn't believe I was a serious customer. It was maybe a month from first contact with them until I purchased a car. Too bad for them. I purchased a new XTS from Cadillac of Portland.
Jim Andersen2/12/2015 10:19:30 AM
3.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Unknown.
Last week I went to Capitol Chevrolet-Cadillac for the purchase of a used vehicle. I went with preapproved financing from my bank of choice. The purchase went very smoothly until the session with the F & I portion. Unbeknownst to me, the F & I person ignored my preapproved financing and financed it with the institution of his choice, not mine. As the loan agreement does not indicate what organization is carrying the paper, I was not aware of the switch. I then contacted my auto insurance agent and instructed them to send my binder to my original bank. Imagine my surprise when I received paperwork from another bank giving me an account number, payment date and also demanding my insurance binder. I can't rate this individual as I don't remember his name and he didn't provide me with a business card. All I can do is warn other buyers as to this practice.
SkipBurch4/14/2014 10:04:08 PM
1.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Racheal
I brought a new Escalade from Capital and experienced the following: A) I traveled 40 miles for my first visit. I had went there so they could see my trade in and we could not reach agreement so I left. The sales person called me after I was almost home and agreed to my desired terms. After I spoke to the sales person several times I was not informed there was a difference in what had been quoted. I traveled the 40 miles to pick up the new vehicle only to be met by another sales person who informed me that I had a great deal but it was several thousand higher than they had committed to over the phone. B) The test drive I took was in a white Platinum Escalade and I was told the black one was identical. The sticker confirmed it was the same even down to the heated and cooled cup holders but there were no heated and cooled cup holders in the vehicle- this I found out after I left the dealership and had signed all the papers. They were to get back to me which has yet to occur. C) Once I was in with the finance manager we discussed warranties for the first time. I asked if the warranty product was GM which he avoided answering. I told him I had been burnt by a third party warranty company before and had no interest in any product other than that of GM. I got the warranty booklet today and it is not backed GM. I also asked for "bumper to bumper" coverage. The "contract" as it is called is loaded with exclusions and appears to be far from bumper to bumper. To say the least I feel foolish but there is very little to do about it now.
denzelfisher11/08/2013 03:42:47 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Aaron Trueblood
Just wanted to comment on the Service Department, and hope that the CEO will see this, or at least someone of influence. I tried to schedule service on-line, but could not read the boxes on the form, so I was unsuccessful in scheduling an appointment. I concluded that because I am using a Mac, the system is not compatible with computers other than a PC. Next, I called the service department to set up an appointment, and was promptly forwarded to Aaron Trueblood in the Service Department. I was surprised that I got his voice mail, but was assured he would get back to me as soon as possible. A day later and I have yet to hear from Mr. Trueblood or anyone else for that matter. Not so much as a "by your leave". In the meantime, I made an appointment at Vic Alfonso Cadillac in Portland for the next morning, drove there from Salem (round trip of 100 miles), and found a resolution to my service problem in less than an hour. So here is my message to Capitol Cadillac: "I would rather spend more of my money and time traveling 100 miles round trip to Vic Alfonso's Cadillac and be treated with respect than waste any more of my time with Capitol Cadillac".
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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