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Capitol Chevrolet-Cadillac

2855 Maple Ave NESalem, OR 97301
1-855-349-28021-855-349-2802
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Special lease payments avalible on all new vehicles or 90 days to first payment* oac

Why You Should Buy a Used Car From Us

Largest selection of pre-owned cars in the Valley, come visit Capitol Chevrolet in Salem.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.6
    Customer Service
  • 2.8
    Quality Of Work
  • 3.1
    Friendliness
  • 2.5
    Overall Experience
  • 3.0
    Price

Dealership Reviews

1 - 5 of 59 
Kate E. 5/12/2016 06:31:06 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Aaron Trueblood,Mark Fast
DO NOT TRUST! I was illegally charged for services that where under warranty and treated horribly when I asked about my warranty. I was told they couldn't find it. I dealt with Mark Fast and Aaron Trueblood in the service department. This company knowingly charged me for services that should have been free and denied it to my face but finally admitted it only after getting another dealership involved. PLEASE DONT USE THIS SERVICE DEPARTMENT... BEWARE! I am currently having to get the same issue fixed at another dealership that Capital Chevrolet charged me over 1,500 without fixing the issue. The 2nd dealership I went to immediately found the problem and informed me I was wrongfully charged at Capital Chevrolet. CAPITAL CHEVROLET ARE CRIMANALS BY DEFINITION.
Capitol Chevrolet Cadillac responded to this review
5/12/2016
Kate- Capitol is very sorry for the confusion. When you have a moment, feel free to contact our relations manager Charley E. @ 503-399-1011 to discuss this further. Again thank you and have a great day!
terry bushey5/11/2016 05:59:44 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:A short mexican gentleman
I bought my Dodge truck from this company 8 months ago and took it for a test drive. After the test drive I told the guy it was overheating he felt the radiator and said no it is fine. They then brought a guy out of the office to had me sign a little pieces of paper that said as is no warranty. They know how badly I needed the truck. They kept reassuring me it was OK. I signed the paperwork and drove it home five miles where it overheated. I called them and they said bring it back in. They gave me my trade in car back while they fixed the truck. When I came to get the truck back they said it was a bad water pump. And asked me if I wanted to pay the $500 or they could add it into my financing. I had totally gotten taken by this company. I will never recommend this company and will never buy anything here again. I took my truck in for my free oil change but I am worried they will break something and charge me even more making my oil change not so free. If you buy there take a certified mechanic with you to go over your vehicle so you don't get taken like me.
Capitol Chevrolet Cadillac responded to this review
5/12/2016
Thank you Terry for the review, if you would like to discuss this further please reach out to our customer relations director Charley Engelfried @ 503-399-1011 Thanks again and have a great day!
teamroper3/29/2016 09:45:43 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Williams
We recently traded in our 05 Dodge where Kurt arranged to pay off my car with the equity from the trade, I was able to keep my car, and then get my husband into a 2016 Silverado 3500. I have tried for the last 4 years to get my husband to get rid of the Dodge because the back seat was a joke and my kids (6'6 and 5'10) couldn't fit it. I contacted Kurt and asked him to help me get him in a new truck. Kurt had a super laid back sales guy work with my husband and take him on an extra long test drive. During the test drive the salesman showed my husband ALL the bells and whistles, finally convincing him to trade in that stupid Dodge. Kurt made the numbers work as close as he could with what I asked for and the deal was done. My husband hates the paperwork part, so I stayed and completed everything, then Kurt brought the documents by our house for my husband to sign and to drop of the new truck and take the old one away. So happy with Kurt Willis and the service he gave us, as well as, the brand new turck.
Capitol Chevrolet Cadillac responded to this review
3/30/2016
Team Roper Thank you so much for the kind words for Kurt, we like him too!.. Please if you ever need anything just let Kurt or David know.. Everyone here at Capitol are more than willing to assist you if you should need us.. Thanks again and welcome to the Capitol family!
eas20063/27/2016 07:22:41 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Costco car program
It's their way on the Park way.. Not yours.. I will be exercising my first amendment right via You Tube here in a couple weeks. I recorded most of the conversations, lies, fake window stickers, lies, fake MSRP quotes, lies and e-mails I've had with the Sales and Service folks at Capital Auto group. I'm passed and beyond being pissed off. They really need to change their mission statement to Fraud with a smile! I will never again do business here or recommend anyone go to Capital Auto Group. There retention director, I'm not sure if he directs anything other than purchasing on line reviews and having them removed. All talk and no do. FYI: If you plan on doing business here, be sure to hit record on your smart phone, and DO get everything in writing! EVERYTHING!!
Capitol Chevrolet Cadillac responded to this review
3/28/2016
Thank you for the feedback and insight.. My name is Charley E. the CRM of Capitol Auto Group.. I am hoping you will consider reaching out to me and allowing us the opportunity to resolve your concerns. When you have a moment I would love to hear what had taken place, and see what we can do to put things back on track.. Regards- Charley Engelfried 503-399-1011
eas2006 responded to this review
3/28/2016
I'm not going to waste anymore of my time. I wouldn't want your job. Don't worry about the .80 cent bolt for my Tundra, or any future business. Have a nice day.
Capitol Chevrolet Cadillac responded to this review
3/29/2016
Please contact our customer relations manager Charley Engelfried at 503-584-6129 or cengelfried@capitolauto.com so we can try to resolve this situation. Thank You
Miranda Lynn12/09/2015 02:02:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Vincent Carter
I bought my used Duramax after a few years of waiting for just the right truck. I was open and honest with the sales team with what I was looking for (as looking for a used vehicle I can't be too picky with color, paint condition, and mileage...) and they found a truck that fit my needs pretty closely. And with financing, I was a little bit of a tough case to get done and it took a few days - but in the end I was able to get the truck I had been wanting and worked with a great team from Bentley the sales guy, to Brandon the finance manager. My purchase was fairly stress free besides the financing part, which was out of the dealer control besides working with the bank to get me approved. Thanks all!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Capitol Chevrolet-Cadillac : Salem, OR 97301 Car Dealership, and Auto Financing - Autotrader