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Lithia Toyota Scion of Springfield

163 South 9th St.Springfield, OR 97477
1-888-580-23991-888-580-2399
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Toyota Vehicle Service in Springfield Oregon Lithia Toyota of Springfield's factory trained auto mechanics and technicians provide quality vehicle service and auto repair ... Read more
Toyota Vehicle Service in Springfield Oregon Lithia Toyota of Springfield's factory trained auto mechanics and technicians provide quality vehicle service and auto repair lube jobs, tire rotations, clutch, brakes & more with Original Equipment Manufacturer OEM Toyota parts and accessories. Call or schedule a car repair appointment online today. Lithia Motors -- America's Car and Truck Stores -- since 1946.

Why You Should Buy a Used Car From Us

Toyota Vehicle Service in Springfield Oregon Lithia Toyota of Springfield's factory trained auto mechanics and technicians provide quality vehicle service and auto repair ... Read more
Toyota Vehicle Service in Springfield Oregon Lithia Toyota of Springfield's factory trained auto mechanics and technicians provide quality vehicle service and auto repair lube jobs, tire rotations, clutch, brakes & more with Original Equipment Manufacturer OEM Toyota parts and accessories. Call or schedule a car repair appointment online today. Lithia Motors -- America's Car and Truck Stores -- since 1946.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.

State-Issued Dealer License Number

DA8284
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 44 
rcraig22222@gmail.com1/07/2015 08:01:21 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mario Aguirre,Harold McDonald
BEWARE of this dealer.. Bought a brand new Avalon Hybrid that broke down in the first 24 hours after purchase. Looks like they do not perform the pre purchase inspection of their new cars. This is normally done in other Toyota dealerships. I bought an Avalon Hybrid Limited from Lithia Sprigfield this week. Process of buying was good. The general manager seemed like a nice guy and we ended up driving out with a new Avalon Hybrid in less then 3 hours. So why was this such a bad experience?? Well.. we had to drive back home to Portland from the dealership for about 100 miles. The dealer who were in such a hurry to make the deal happen did not even perform a preliminary pre-purchase inspection on the car. Next morning, my wife tries to open the doors next morning and it is not responding. We called AAA to jumped the batteries and took the car to a nearby Toyota service center. After performing an over night charge and full diagnostics, it was found that the battery on the hybrid was dead. The Lithia dealer had seen this problem when we were making the purchase but decided to let us (customers) take the risk by just zapping the batteries so that it leaves their premises and breaks down else where. So Beware of this dealer EVEN if you are buying a new vehicle (my Avalon had driven just 10 miles when I bought it).. I heard that this was a case lot rot. So I will have to now deal with other issues like flattening of tires, rusting of the rotters, etc.. as and when they get uncovered. Peace of mind of buy a new 40000+ $ Toyota is gone and we have to now live with all the issues with this car.
mack208/23/2014 08:08:22 PM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tony - used car manager
Way overpriced on their used vehicle selection. Tony the used car "manager" likes to add on about $3-4000 over book. Example? They have a 2003 Ford Ranger extended cab, V6, 2 wheel drive 2 door pickup. It has a large dent down the right side of the bed and a lot of deep scratches all over it. The interior had multiple burn marks from the previous owner who smoked and the interior of the arm rest was melted by something that had spilled in there at one time and the passenger side door lock did not work. The rear underside of the truck had been recently spray painted black (probably to hide rust) and they also installed rubber door / fender guards that weren't even straight. I looked on Kelly blue book and edmonds.com and searched for this exact vehicle and found that the same truck in EXCELLENT condition was a max 6995. The fair market price for this area was at $5200. Given all that was wrong with this truck I offered $3995. I think that was fair and MIGHT have even gone up to 4500 if Tony didn't come out and open his mouth. He told me the truck had a retail value of $7000 and my offer was ridiculous. So why then do I ask does the sign on the truck say the retail is $13,000 (yeah I know, joke right?) and because you are shopping at Lithia they will give a $3000 "discount" making it $10,000? He then got really defensive when I asked to see where he was getting his numbers from because they don't match mine. Then he told me to just go elsewhere and made a big show in front of the other customers and employees. Look it up yourself people. Lithia is no one I would consider to buy a used car from (or any car that is). Not with guys like Tony at the helm anyways. Hope this finds its way to the big man's desk.
kcaples5/31/2014 03:43:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Edgar,Sam Jones
Buying a used car can be somewhat of a daunting process. Lithia Toyota of Springfield was by far the most friendly and respectful dealership that we visited. As a young college student, and as a woman, I felt that other dealerships took advantage of my inexperience with car dealerships. Eric allowed us to test drive many vehicles without the pressure of making a purchase that day. He was very knowledgeable about all of the different vehicles I was interested in. When he didn't know the answer to a question, he was very willing to look up information and offer more relevant information. Eric remember my name upon each visit and what type of car I was interested in. Lithia Toyota was very flexible on allowing us to test drive the car for longer periods of time, something that we highly valued. When it came time to purchase a vehicle, they were very fair regarding price. I am also a Springfield resident and value keeping business local. Overall, I valued the friendly employees and feeling of respect at Lithia Toyota. I would recommend this dealership to friends and family.
KimE625/23/2014 01:15:03 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Harold McDonald,Sam Jones,Steven Presley
Steven Presley greeted me and was very patient allowing me to make up my own mind about how I felt and what I liked about each vehicle that I had test driven. When I found something I liked he introduced me to the rest of his team. He had positive things to say about each co worker leaving me with a feeling of confidence in all of them. Steven was very accommodating without being pushy. By the time I drove off with my new Tacoma I felt like I had become a part of a close knit family.
Bethanyhl15/01/2014 01:59:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sol
I was looking for my first car and I came to Lithia looking for affordable prices. Sol showed me a perfect 2012 Toyota Corolla at an affordable price! Being a college student I was excited to buy my first car at a great price. The customer service was beyond satisfying!
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