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Chaplin's Bellevue Volkswagen Subaru

15000 SE Eastgate WayBellevue, WA 98007
1-888-975-21831-888-975-2183
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Concierge
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Why You Should Buy a New Car From Us

Chaplin's is a family owned dealership in the community since 1993. Over 6 acres of inventory to choose from. Factory certified technicians to meet your service needs. We ... Read more
Chaplin's is a family owned dealership in the community since 1993. Over 6 acres of inventory to choose from. Factory certified technicians to meet your service needs. We are recognized by VW and Subaru as a top dealer nationally.

Why You Should Buy a Used Car From Us

Chaplin's is a family owned dealership in the community since 1993. We are the largest used car dealer in Washington with over 300 QUALITY used vehicles in stock on our 6 ... Read more
Chaplin's is a family owned dealership in the community since 1993. We are the largest used car dealer in Washington with over 300 QUALITY used vehicles in stock on our 6 acre lot! Factory certified technicians to meet your service needs. We are recognized by VW and Subaru as a top dealer nationally.

Dealer Disclaimer

All vehicles are one of each. All vehicles are subject to prior sale. All Pre-Owned or Certified vehicles are Used. A negotiable dealer documentation fee of $150 may be a ... Read more
All vehicles are one of each. All vehicles are subject to prior sale. All Pre-Owned or Certified vehicles are Used. A negotiable dealer documentation fee of $150 may be added to the sale price or capitalized cost. All financing is subject to credit approval. Prices exclude tax, title, and license. All transactions are negotiable including price, trade allowance, interest rate (of which the dealer may retain a portion), term, and documentary service fee. Any agreement is subject to execution of contract documents. Every reasonable effort is made to ensure the accuracy of this data. Please verify any information in question with a dealership sales representative.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 5.0
    Price

Dealership Reviews

1 - 5 of 13 
kiernanl5/09/2014 01:36:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mary Ann
It was a real pleasure working with Mary Ann at Chaplin's VW. From the beginning to end the experience was easy and straightforward. We got the price and lease terms we wanted, with no games or haggling that I've experienced at other dealerships. In fact, this has to be quickest, most painless car lease I have ever done in my life. Since the purchase, Mary Ann has followed up twice with a phone call to make sure everything was good with my new car. I love my new GTI and working with Mary Ann was a joy. I wouldn't hesitate to reccomend her and Chaplin's to all of my friends and family. We'll be back next year to get my wife a new car!
hwashburn5/08/2014 11:48:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:BZ
I am not your typical car buyer. I do a lot of research about the vehicle(s) I am looking at buying. Hence, when I am ready to look at purchasing a car, I reach out to local dealerships via Internet requests/inquiries to see if the car I want is readily available on the lot or at least a similar car I can look at. With Chaplin's VW, I was contacted by "BZ", their Internet Sales Manager (now he is a Finance Manager), who communicated and treated me like an adult and who's wants really mattered. He did not pressure me to come in ASAP. He offered to meet with me when it was convenient for me. When I came in, he treated me like a friend who was looking for information on a car. There was no pressure to buy right then and there. In fact, "BZ" offered to allow me to test drive another car in the model I was looking at (as the one I wanted was not available), while he did an inquiry on what would be offered for my current vehicle while. Again, there was no pressure. "BZ" even told me he would understand if I needed time to think about buying. The whole buying process was painless for me. I would highly recommend buying a vehicle for Chaplin's.
greenrivergator3/27/2012 12:07:21 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Christian
Haven't decided what to purchase yet, however Christian was very helpful in finding the Jetta on the lot which I was looking for, and answered all of my questions! I would definitely recommend a friend to him, and am highly considering purchasing a car from him, as he was so helpful in the beginning stages of my car shopping! Straight forward and no funny business, thanks Christian!
RayS6/22/2010 08:15:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kent
Just visit their service department to check on the noise on my VW Tourag 2006. I met Kent Chaplin, the owner, at the service department and him and Mike were great, I spent only 35 minutes while they fixed the problem. Very reasonable price and great people. The owner should be very proud of his employees like Mike. Highly recommend this place A++++++++.?
RickA12/15/2009 12:35:56 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jesse, Ricky
Held our '06 Passat for a week before even diagnosing it -- wrongly. The car is under the full warranty, with only 33K on it. The check engine light came on; engine missing. Replaced the coil. No joy. Replaced the catalytic converter. Now they say a fuel injector is bad, and another two day wait for parts. They will have had this car 12 full days by Thursday, when it is promised. I don't expect it will run properly then, either. They have all the modern equipment, but cannot properly diagnose a problem. I believe their techs are not properly trained or certified. In the 20+ years I worked in the car business during my youth, this would rate as the most stunning display of complete incompetence ever. On top of that, there is a very rude "take it or leave it" attitude. They just don't care, they don't initiate phone calls, they don't update you -- you have to call them. Even the loaner car we were given after two bad rental cars broke down! I'm just sick of this nightmare. This car goes the minute it comes out of the dealership. I just want rid of it so I don't have to talk to these people again. And, I value getting to where I'm going.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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