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Bowen Scarff Ford Lincoln

1157 Central Avenue NorthKent, WA 98032
1-866-560-74101-866-560-7410
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Bowen Scarff Ford Lincoln is the easiest, friendliest place to buy. We are the home of the Believable One Low Price; Our best price is clearly posted on each vehicle upf ... Read more
Bowen Scarff Ford Lincoln is the easiest, friendliest place to buy. We are the home of the Believable One Low Price; Our best price is clearly posted on each vehicle upfront. You save valuable time & money by not having to negotiate for a great deal. Our salespeople are NOT paid on commission, so they have YOUR best interests at heart. **16-time President's Award winner -2010-, Ford's highest measure of customer satisfaction!** A+ Rating from the BBB.

Why You Should Buy a Used Car From Us

Bowen Scarff Ford Lincoln is the easiest, friendliest place to buy. We are the home of the Believable One Low Price; Our best price is clearly posted on each vehicle upf ... Read more
Bowen Scarff Ford Lincoln is the easiest, friendliest place to buy. We are the home of the Believable One Low Price; Our best price is clearly posted on each vehicle upfront. You save valuable time & money by not having to negotiate for a great deal. Our salespeople are NOT paid on commission, so they have YOUR best interests at heart. **16-time President's Award winner -2010-, Ford's highest measure of customer satisfaction!**

Dealer Disclaimer

Prices shown do not include, sales tax, licensing, $150 Washington Documentary Service Fee, or $9 Washington Title Fee.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.9
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 102 
Sue7/15/2015 04:11:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Glen Yadon, Laura Coburn
The whole process was easy and basically pain-free. From finding the car online to driving away with it was only a couple days, and that was only because we were not able to get to the dealership right away. They held the car for us, and once we got there, we were out of there in less than 2 hours. Rick Ricker was our sales person, and he was amazing... thank you Rick and Bowen Scarff!!
Ell Aych6/20/2015 07:25:16 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Mathison,Tom Buttram
I bought my first new car here and was very happy with every part of my experience. While shopping for a car I went to nearly 10 dealerships (including 4 Ford) and found Ken Mathison to be the most helpful and least pushy (that is, not pushy at all) unlike some other sales folk I met. I did a lot of research and had some very specific needs, but Ken helped me find exactly what I was looking for and even had it sparkling and ready for me on the "red carpet" when I went to pick it up. Even Tom in financing was great: he offered all the extra things he is supposed to offer and moved on when I declined them. He didn't try to talk me into anything I didn't want or do any of the things I've heard usually happens when buying a new car. I chose the Ford because it best suited my needs and I chose to buy from Bowen Scarff because they treated me with respect and kindness.
stagra3/17/2015 04:08:59 AM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Brian Camp,Bryan Adams,Steve Lawrence
The GOOD: - Low-pressure pricing and sales approach - Vehicle delivered on time and in excellent condition - Friendly helpful staff members (but not management) The BAD: I wish I could end the review with those compliments, but the low rating results from management’s poor attitude and responsiveness in addressing a relatively minor issue: Two days after taking possession of my Escape, I noticed that the nav system maps were not the latest available (new maps had been available for more than 3 months). I brought it to the attention of my sales associate, who referred me to the sales manager, who referred me to the service manager, who was unavailable and was to call me back. After 3 days I called the sales manager again and left a voicemail indicating the service manager never called me. After 4 more days with no response (7 total), I called again and was able to finally get through to him. I attempted to convince him that my NEW car with a NEW nav system should absolutely come with current maps. He stuck with an “I just resell what I get” argument, dismissing my concern. Had the vehicle sale depended on it, I’m certain he would have been more imaginative in resolving the issue. He again transferred me to the service manager, who was still unavailable and again never called me back. After 3 more days (10 in all), I gave up on Bowen Scarff and contacted Ford Customer Service directly. A manager called me back promptly, immediately recognized my concern as valid, and within 2 hours had arranged to have the nav update added under my vehicle warrantee. Kudos to Ford Customer Service… not so much for the dealership’s management. What shabby treatment for a first time new Ford owner! How can I possibly recommend Bowen Scarff to friends and family after such poor behavior from both Sales and Service management? They should take a tip from Ford Customer Service, and even from their own staff when it comes to how to treat new owners.
opprechs3/03/2015 07:12:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Keefe
I recently purchased a used vehicle at Bowen Scarff Ford. Tom Keefe was the sales consultant that helped me find the right car for my needs. He was so helpful and knowledgeable. I felt very comfortable from the moment he shook my hand. I will recommend him to all my friends and coworkers.
sakatoshi12/26/2014 11:48:06 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brent Schwartznau
What can I say, purchased two cars in one year from BSF. They are the best dealership I've dealt with. They don't pressure you into buying, they follow through on their commitments, they are friendly and courteous. The finance process was pain free and fast, no wasting my time trying to sell me add ons like other dealerships. I recommend BSF to all of my friends and family.
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