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University Mazda

4522 Roosevelt Way NESeattle, WA 98105
1-866-667-11591-866-667-1159

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

"America's Oldest Mazda Dealership" Top notch customer care and high sales volume. The two go hand in hand. Mazda customers find both of these alive and well at Universi ... Read more
"America's Oldest Mazda Dealership" Top notch customer care and high sales volume. The two go hand in hand. Mazda customers find both of these alive and well at University Mazda. It's what makes them come back time and time again! And there's no greater honor than repeat business. Mazda created the President's Award. Ensure yourself of the best customer service. There is only ONE MAZDA DEALER IN WASHINGTON THAT WIN'S THIS AWARD, Its UNIVERSITY MAZDA!

Why You Should Buy a Used Car From Us

"America's Oldest Mazda Dealership" Top notch customer care and high sales volume. The two go hand in hand. Mazda customers find both of these alive and well at Universi ... Read more
"America's Oldest Mazda Dealership" Top notch customer care and high sales volume. The two go hand in hand. Mazda customers find both of these alive and well at University Mazda. It's what makes them come back time and time again! And there's no greater honor than repeat business. Mazda created the President's Award. Ensure yourself of the best customer service. There is only ONE MAZDA DEALER IN WASHINGTON THAT WIN'S THIS AWARD, Its UNIVERSITY MAZDA!

Dealer Disclaimer

A negotiable documentary service fee in an amount up to $150 may be added to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 9 
bb1202112/13/2014 07:28:39 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:William, Winni
Since 2007 I have leased 3 new vehicles and picked up the purchase option on one of them, which I financed with them. For those who have dealt with other car dealerships, these guys are very low key, which I think may have been the cause of some of the lower reviews. If you are excited about the hunt of buying a car and enjoy the Turkish Bazaar back and forth you get at some dealers, you probably will be disappointed by University Mazda. I have always dealt with a manager or senior salesman. I recommend going that route. I have interacted with some of their regular sale people when picking up or trading in a car and that is where there can be some inconsistency. hey are also a very small dealership and don't have a huge inventory, so I recommend emailing or calling ahead to see if they have a car in stock that will work. On one occasion, they did not have the car I wanted, but were able to get it from another dealer quickly and were very accommodating. So they are not perfect, but given this is not a luxury dealership, I think they are well above average. Their financing department and vehicle delivery process is top notch. I've sat at some local dealerships for hours while we close the paperwork and they prep the vehicle. Once the terms have been negotiated, I have been in and out of University Mazda in about an hour each time.
HobaGo10/26/2013 01:39:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Wilson;Winnie Lam
Superb I was looking for a car that fits my family needs. After a lot of research Mazda5 was my best bet. Great price, gas mileage, and fulfill exactly my needs. I was not sure which dealer to pick so I decided to check different ones. My experience varied between mediocre to average till I visited this dealership. First I checked the inventory over the web and found the car with the right price tag. It was hundreds of dollars less than the best deal I got so far. I couldn't believe it. I called the dealer and it happened over the phone. Anthony Wilson picked my call. He was nice, smart, and to the point. He honored the price and assured me the car color, features, and the great deal. I was excited so I visited the place on the same day. He showed me the car, explained to me the contract, and showed me different options. He was very considerate, good listener, not pushing in any direction. I really liked how he came up with a contract details that matched my needs. He stayed away from different dealers' processes to trick the client. With all that, It was very appealing to go on with the deal. We went through financing. Here I met Winnie Lam. Another cheerful & genius person who knows how to use, explain, and play with numbers. Usually, it's the boring part of the process, but with Winnie it was more than fun. She explained the contract in thorough details. She explained next steps, what I should expect from Mazda and what they expect from me. We signed all paper work. There were some additional offers with incentives. She explained them. When I decided to pass the offers for today, she respected that and moved on with the rest of the paper work. Now I'm back to Anthony. He escorted me to my dream car, handed over the keys, and encouraged me to contact him for any questions or concerns. We shacked hands and I drove my car home very thankful for him making my day after many weeks of search for the right car and the right dealership. I'm really pleased with my experience with University Mazda leadership.
hwohrman3/23/2013 10:50:34 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:"Rob" Sales Manager?
Awful experience. Made an offer online had to call 3 seperate times to see if they were willing to negotiate it. On third call Rob called me back and acted insulted of my offer, no attemp to sell value but rather was on the attack. Argumentitive and overall crabby. They lost a deal.
djsa3/07/2013 04:38:45 PM
1.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Unknown
Went to test drive and buy a new car. The salesman acted like I was a tire kicker. Was super disinterested in selling me a car. Gave me a quote greater than MSRP , left me sitting there for a while before I walked out, I got the same car for almost 3000 less from another dealer.
sfbachendog4/04/2012 11:44:54 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Will Crane
I have just bought my second used car from University Mazda and it is outstanding! As a shopper there is a chance for any dealer to get my business in the Puget Sound area. The difference is the quality of the used vehicles they keep on the lot at University Mazda and the professionals that are there to help you. My salesperson Will Crane was wonderful to work with and made me feel right at home. There are no high pressure tactics here; no bait and switch, it’s a friendly dealership to be in because the employees are relaxed and happy to help in any way. Ask for Will when you arrive and you will get to meet a great guy that will take care of you and your family.
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University Mazda : Seattle, WA 98105 Car Dealership, and Auto Financing - Autotrader