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Tacoma Dodge Chrysler Jeep Ram

4101 S. Tacoma WayTacoma, WA 98409
1-855-359-43631-855-359-4363
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Diesel
View all services and amenities

Why You Should Buy a Used Car From Us

Tacoma Dodge Chrysler Jeep Ram SRT in Tacoma, WA , also serving Puyallup, WA and Olympia, WA is proud to be an automotive leader in our area. Since opening our doors, Tac ... Read more
Tacoma Dodge Chrysler Jeep Ram SRT in Tacoma, WA , also serving Puyallup, WA and Olympia, WA is proud to be an automotive leader in our area. Since opening our doors, Tacoma Dodge Chrysler Jeep Ram SRT has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chrysler, Dodge, Jeep, RAM or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tacoma Dodge Chrysler Jeep Ram SRT will get you into the car or truck you choose with professionalism and attention to your needs.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Negotiable dealer documentary service fee in an amount up to $150 may be added to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.2
    Customer Service
  • 3.3
    Quality Of Work
  • 3.4
    Friendliness
  • 3.1
    Overall Experience
  • 3.0
    Price

Dealership Reviews

1 - 5 of 67 
steve000012/02/2014 10:49:51 PM
1.0
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jason
Save your money - don't shop here. Don't trust them with any hold money - they still haven't refunded mine, and I already have the plates on the new Jeep from Larson.
momabthe111/08/2014 06:58:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Willie Newcomb and Chris Bonilla
I love how hard these guys work to get me in a car that I can afford. They worked hard to find a lender who would finance me as I didnt have the best credit. Totally would recommend this place to anyone. And Willie Newcomb and Chris Bonilla were awesome to work with.
havense7/09/2014 05:46:19 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Did not see any employee long enough to catch a name
After buying a new car here, I went in to get my license plates, the key they forgot to give me in the first place, a free car wash, and free tank of gas. You would think that would take, what, a maximum of half an hour to do? NOT HERE!!! It took over 2 hours and 15 minuets to accomplish that. After an hour and a half I asked if it was almost done, I was getting fed up. The person "helping" me said they were just about to start the wash and it would be ready soon. Over half an hour later she comes in and says that the car is pulled up front and they are just putting the license on. If they're just now putting the license plates on, WHAT ON EARTH HAVE THEY BEEN DOING FOR THE PAST 2 HOURS!?!?! It was a Wednesday morning, they did not seem that busy, and people who came in after us kept being done before us. One of the worst things was the fact that no one apologized for the time we wasted there. She kept saying that it was almost done, almost done, just this last thing to do, but never once did she say that she was sorry it was taking so long or gave any kind of reason why it was taking so long. My only guess is that they are terrible at time management or hated me personally and wanted me to suffer. Do not ever get any work done here, especially something really simple, unless you want to spend your ENTIRE day in the waiting room.
ahrenwiesehan4/09/2014 02:31:58 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Norman
Absolutely changed the way I view car dealerships. We went shopping for a Jeep Grand Cherokee, looking online and stopping at a few places here and there. It usually ends the same way…a pushy salesperson tries to get you into a boiler room situation with a boss who is working on a third divorce and trying to ignore the bottle in the file cabinet. Not this place. We emailed Nicole in Internet Sales ahead of time. They agreed to meet the price Dave Smith in Idaho had quoted us. When we got there she introduced us to Norm - a really nice guy who seemed kind of an odd fit for a car salesman. Norm didn't try to push us into anything. Just asked us what we wanted. He did a great job of working with us to really decide what options we needed and could live without. After a half hour of checking cars out we suggested that we go inside and see if we could agree on a price. That took literally ten minutes. Anybody can find out what invoice is now, we made what we felt was a really low but fair offer. He went to the boss one time and we had a deal. We have great credit and could write a check for the car, but with 0 percent interest why would you? Then we went to finance which took ten more minutes. Norm had our car detailed and filled it up with gas. That's it. Got a really good deal on a super nice SUV. But more importantly we met a bunch of people who actually care about what they are doing. They really want you to love your new car. Which is a lot easier if you have a great experience buying it. Thanks a lot Norm! And everybody at TacomaDodge.
rickgrayson4/08/2014 09:17:30 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jessica
Have bought vehicles here for 20+ years. Last vehicle was a 2011 Ram. Rear window started leaking before 36K, but I didn't catch it until 200 miles over. Good news is I bought their "platinum" extended service plan. Bad news was it doesn't cover window leaks. Dodge said they would Goodwill it though and I signed a piece of paper that said no charge. Next thing I know us they tell me they are charging me the $100 deductible off my warranty. Then they take a week to fix it, so I am eating the storage fees for the place who took off and stored my canopy ($200). The final straw is Dodge charges me sales tax on the deductible. Never have I paid sales tax on a deductible before. Tacoma Dodge just cares about volume, and they don't care about the customer anymore!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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