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BMW Northwest

4011 20th Street EastTacoma, WA 98424
1-866-309-55321-866-309-5532
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide pre ... Read more
We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide premiere customer service and help you find the perfect BMW to purchase and on your terms. We have a no pressure, stress-free atmosphere for each client and our staff is excited to assist.

Why You Should Buy a Used Car From Us

We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide pre ... Read more
We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide premiere customer service and help you find the perfect BMW to purchase and on your terms. We have a no pressure, stress-free atmosphere for each client and our staff is excited to assist.

Dealer Disclaimer

All AutoTrader.com price, description and photos are supplied through a 3rd party service. In the event incorrect information is published, we will not be held liable. Pr ... Read more
All AutoTrader.com price, description and photos are supplied through a 3rd party service. In the event incorrect information is published, we will not be held liable. Prices are subject to change without notice. We will do our best to keep all information current and accurate however, the dealership should be contacted by phone, e-mail or in person for final pricing and availability. Tax, licensing and $150 negotiatable document fees not included.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 217 
hjtaylor4/29/2016 03:12:39 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ron Hansen
My family has purchased a handful of cars through BMW Northwest and we would not consider going elsewhere. Their sales staff is so friendly and helpful, without being pushy. Their service department is professional, straightforward and timely. The loaner car program is outstanding - I've never been stuck without a car while mine is in for service. But beyond sales and service, BMW Northwest is a just a fun place to be. The facility is clean, welcoming and always stocked with fresh coffee and snacks. Not to mention, the showroom always has a cool lineup of new cars on display. I could not imagine a better overall dealership experience!
Erik4/19/2016 05:15:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Keith Vanwinkle
Recently I scheduled a service appointment for my 2012 528i and I could not have been more pleased with the service I received. From the time I arrived to my shuttle ride to and from the dealership the level of service was exceptional. My service adviser Keith took the time to answer all of my questions and even gave me some helpful advice for up and coming service needs. As far as I am concerned Keith went above and beyond my expectations and I truly enjoyed the overall experience. Thank you BMW Northwest!
BMW Northwest responded to this review
4/21/2016
Thank you Erik, for your feedback! We genuinely appreciate you taking the time to write Keith a review. Keith is known for being patient, honest and making sure his client's needs are met. I will make sure that Keith see's your review; it will make his day. Thank you again for your feedback and have a great day!
Larry4/16/2016 08:09:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:oskar
I have been a customer since 2003 when i purchased my 2013 x3.the service has been timely and efficient each time .the facility is great and the service manager took care of my car.(oskar)
BMW Northwest responded to this review
4/19/2016
Hello Larry and thank you for your review. We appreciate your feedback and look forward to your future visits.
Roach3/23/2016 12:31:54 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Keith Vanwinkle
I've been bringing my BMWs to BMW Northwest since arriving to the area in 2005. My most recent visit for service in February is a reminder of why I return time and time again. I had confused my scheduled service appointment showing up one day earlier. Did they turn me away and ask me to come back the next day as originally scheduled? Nope. They worked me into their schedule without hesitation for that day understanding I already took time off work to get it done. For his keen understanding of my situation and true professionalism, I would recommend Mr. Keith Vanwinkle to anyone. I'm consistently very appreciative of the work performed and the customer service provided. The professionals at BMW Northwest's service department are both top-notch and customer-centered. BMW Northwest is doing very well serving its customers' needs. For those who feel otherwise I leave this quote: If you think it's expensive to hire a professional, just wait until you hire an amateur ~unknown. I am more than satisfied for the quality of work performed and the level of customer service your team provides!
BMW Northwest responded to this review
3/25/2016
Thank you Roach for sharing your experience you had with our service department. It is both reassuring and satisfying to hear from a long time customer that you always have a pleasant experience when coming to our dealership. We value Keith and his work, and know he will be very happy you have recommended him for future visits. Thank you again and we hope you have a great day!
Dianne Trask1/13/2016 02:50:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Quinn; Chelsea and Diane
My husband has been a customer of BMW for 30+ years and I since 2007. We both have 2004 BMW's, mine a 325CI and my husband has an X3. Our Service Consultant is Dave Quinn. We have had nothing but outstanding service on our vehicles, thanks to Dave, and they have been so well maintained by BMW that we both get comments on how great they look, and surprised reactions when we tell them the year of our vehicles. Any service completed by BMW has been well diagnosed and quickly taken care of. Our vehicles still run well and look amazing. The ratings above only allow for a five, but our rating would be a 10. BMW has always provided a loaner for us as long as needed and have an excellent waiting area maintained with great coffees, juices, water and snacks and available personnel to assist or answer concerns. Would we buy another BMW? Yes, Yes and Yes. Great Service, Amazing Vehicles, Latest Technology - Come on, what's not to love? a SPECIAL THANK YOU TO DAVE, DIANE AND CHELSEA . Happy New Year to all the staff who have so thoughtfully been like family throughout the years.
BMW Northwest responded to this review
1/15/2016
Thank you, Dianne for your review. We appreciate how highly you have spoken of our service department. It will make Dave's day especially to hear that you always have a top notch experience when visiting with us. We appreciate you taking the time to share your feedback and we look forward to seeing you at your next!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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BMW Northwest : Tacoma, WA 98424 Car Dealership, and Auto Financing - Autotrader