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BMW Northwest

4011 20th Street EastTacoma, WA 98424
1-866-309-55321-866-309-5532
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide pre ... Read more
We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide premiere customer service and help you find the perfect BMW to purchase and on your terms. We have a no pressure, stress-free atmosphere for each client and our staff is excited to assist.

Why You Should Buy a Used Car From Us

We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide pre ... Read more
We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide premiere customer service and help you find the perfect BMW to purchase and on your terms. We have a no pressure, stress-free atmosphere for each client and our staff is excited to assist.

Dealer Disclaimer

All AutoTrader.com price, description and photos are supplied through a 3rd party service. In the event incorrect information is published, we will not be held liable. Pr ... Read more
All AutoTrader.com price, description and photos are supplied through a 3rd party service. In the event incorrect information is published, we will not be held liable. Prices are subject to change without notice. We will do our best to keep all information current and accurate however, the dealership should be contacted by phone, e-mail or in person for final pricing and availability. Tax, licensing and $150 negotiatable document fees not included.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 213 
Dianne Trask1/13/2016 02:50:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Quinn; Chelsea and Diane
My husband has been a customer of BMW for 30+ years and I since 2007. We both have 2004 BMW's, mine a 325CI and my husband has an X3. Our Service Consultant is Dave Quinn. We have had nothing but outstanding service on our vehicles, thanks to Dave, and they have been so well maintained by BMW that we both get comments on how great they look, and surprised reactions when we tell them the year of our vehicles. Any service completed by BMW has been well diagnosed and quickly taken care of. Our vehicles still run well and look amazing. The ratings above only allow for a five, but our rating would be a 10. BMW has always provided a loaner for us as long as needed and have an excellent waiting area maintained with great coffees, juices, water and snacks and available personnel to assist or answer concerns. Would we buy another BMW? Yes, Yes and Yes. Great Service, Amazing Vehicles, Latest Technology - Come on, what's not to love? a SPECIAL THANK YOU TO DAVE, DIANE AND CHELSEA . Happy New Year to all the staff who have so thoughtfully been like family throughout the years.
BMW Northwest responded to this review
1/15/2016
Thank you, Dianne for your review. We appreciate how highly you have spoken of our service department. It will make Dave's day especially to hear that you always have a top notch experience when visiting with us. We appreciate you taking the time to share your feedback and we look forward to seeing you at your next!
lovecars11/28/2015 03:28:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Susan Grissom, Annie Steenson
I buy a lot of cars and I recently had one of my best car purchase experience ever at BMW Northwest. Allen Deen, the General Sales Manager, took time out of his busy schedule to make me feel like my business mattered and he was superb in giving me an outstanding price with no "game" playing, superior service and perfect follow-up from the choosing of the car to the delivery. The whole staff from Kevin Lambert (Sales), to Eddie Bang (Sales Manager), to Susan Grisson (Finance) and to Annie Steenson (Delivery) was friendly, knowledgeable and very professional, and they constantly made me feel they cared about me and my business. Kevin was excellent in his customer approach and suggestions and very approachable, and Susan was a joy to work with as she helped minimize the "dreaded" paper work that goes with buying a new car. Truly one of my rare "pain-free" and non-stressful experience with a new car purchase. Kudos to Mr. Scharmach, the owner, for providing such special cars in such a beautiful building, and hiring superior professionals who care and know how to service their customers. I am a repeat customer and will continue to come back to this special dealership!
BMW Northwest responded to this review
11/30/2015
Good afternoon and congratulations on your new BMW! Thank you so much for your positive feedback; we are so glad Kevin and the rest of our sales staff has shown you a stress free buying experience. Your review proves that our hard work is paying off and we are meeting the standards we have set for ourselves. Please give us a call if there is anything we could do to further assist you. We appreciate your continued patronage and are looking forward to your next visit!
Dustman5711/12/2015 06:45:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Quinn
My experience at BMW Northwest has been nothing less than completely outstanding during 3 separate visits. A professional, courteous staff and great amenities as one waits for the car! You cannot go Wong with these folks!
BMW Northwest responded to this review
11/13/2015
Good afternoon and thank you Dustman57 for your review! We are pleased to hear you always have a positive experience when coming into our dealership and appreciate your continued service!
Phoro11/12/2015 05:09:03 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Larry
This was out First bmw purchase and I couldn't be more satisfied. We purchased our used BMW through the used car sales department and our sales person took very good care of us along the way. He was very attentive, kind and knowledgeable of the BMW he was very attentive kind and knowledgeable of the BMW on my bill automobile. We have been happy with our purchase and would highly recommend this dealership
BMW Northwest responded to this review
11/13/2015
Greetings Phoro and congratulations on your new BMW! We really appreciate your feedback regarding our sales department. Please let us know if there is anything further we can do for you. We look forward to your future visits!
Iceman497810/12/2015 07:17:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dave and Ryan
Best service and always helpful service staff. They do their best to help get you in and out with as little pain as possible. They are the reason my family has stayed with the BMW brand.
BMW Northwest responded to this review
10/13/2015
Thank you Iceman4978, for your feedback! We work hard on getting our customer in and out of their service appointments as quickly as possible. I know everyone in service will really appreciate your comments. We look forward to seeing you at your next visit.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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BMW Northwest : Tacoma, WA 98424 Car Dealership, and Auto Financing - Autotrader