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BMW Northwest

4011 20th Street EastTacoma, WA 98424
1-866-309-55321-866-309-5532
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide pre ... Read more
We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide premiere customer service and help you find the perfect BMW to purchase and on your terms. We have a no pressure, stress-free atmosphere for each client and our staff is excited to assist.

Why You Should Buy a Used Car From Us

We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide pre ... Read more
We have a great selection of new and pre-owned BMW's. Our rich history and dedicated staff make the purchase experience easy and fun. We'll work with you to provide premiere customer service and help you find the perfect BMW to purchase and on your terms. We have a no pressure, stress-free atmosphere for each client and our staff is excited to assist.

Dealer Disclaimer

All AutoTrader.com price, description and photos are supplied through a 3rd party service. In the event incorrect information is published, we will not be held liable. Pr ... Read more
All AutoTrader.com price, description and photos are supplied through a 3rd party service. In the event incorrect information is published, we will not be held liable. Prices are subject to change without notice. We will do our best to keep all information current and accurate however, the dealership should be contacted by phone, e-mail or in person for final pricing and availability. Tax, licensing and $150 negotiatable document fees not included.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 203 
bergerdsm8/18/2015 11:16:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Aaron Schrenk
BMW Northwest went above and beyond to make sure that my vechile was up to date on service issues. Great service, great people! I will continue to go back there when needed.
texmex128/18/2015 09:23:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Rich Knoll
I been taking my 530i for service since I got transfer from Germany. Rich Knoll had provided outstanding customer service (even help me to register my BMW in the US). The quality of service is just outstanding as any service done in Germany BMW dealer. The staff is professional and friendly. The prices are reasonable and quality of parts is original BMW parts. They provide forecast analysis of upcoming services.
DALEWA7/30/2015 12:09:22 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Rich Knoll, Keith Vanwinkle
I've had my BMWs serviced at BMW Northwest since 1999. I just had my X3 in for its last covered maintenance service and everything that was needed got done. All the advisors in the service department have been great to work with. If things things didn't get fixed right the first time or there were delays, they made it right and always kept me informed. I've also purchsed 3 BMWs there and it has been a pleasant experience each time.
rainmakers old528i7/24/2015 12:00:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Thanks also to Oscar Cerna for his wonderful attitude in the service department! Good guy...
The recent brake job, (at BMW Northwest), on our ancient 2000 528i sealed the deal for me. The service people performed this complete brake replacement in just one afternoon, on a Saturday! Perfect!! Unheard of in this day of some automotive shops which close on Saturdays. For my wife and myself, a trip to BMW Northwest, any day, is more of an EVENT than something we HAVE TO DO! A special thanks goes out to Ron Hansen. He is a great asset to this dealership and now, a very good friend. Customers for life. Gary and Mary Schonack Centralia, Washington
Judy Caviezel7/22/2015 02:54:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Oscar Cerna /I always work with Oscar...he exceeds expectations and I trust his judgement completely.
BMW Northwest has consistently provided outstanding customer service in maintaining my vehicle. Knowledgeable representatives have always responded in a positive manner to questions and/or concerns.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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