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Lakewood Ford

11503 Pacific Hwy. SW,Lakewood, WA 98499
1-888-926-35901-888-926-3590
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Our prices are at or below invoice- then you can take the rebates off to save even MORE! Call us today to reserve your new car! If we don't have it, we can get it! Just o ... Read more
Our prices are at or below invoice- then you can take the rebates off to save even MORE! Call us today to reserve your new car! If we don't have it, we can get it! Just off I-5 South near Hwy 512, between Tacoma and Olympia or visit us at www.LakewoodFord.net. All roads lead to Lakewood Ford!

Why You Should Buy a Used Car From Us

WHY SEE US AT LAKEWOOD FORD? You will not be overburdened with pressure. We respect your choice to purchase from Lakewood Ford. And then theres the easy access to I-5! Ex ... Read more
WHY SEE US AT LAKEWOOD FORD? You will not be overburdened with pressure. We respect your choice to purchase from Lakewood Ford. And then theres the easy access to I-5! Experienced and bilingual Master Certified Sales staff! New State of the art Dealership! All makes and models available are safety checked! Ask about our Ford Certified Program and all your Great benefits! Competitive pricing means HUGE savings for you! Come see us today!

Languages Spoken

  • Español
  • Deutsch

Dealer Disclaimer

Documentary service fee in an amount up to $150 may be added to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 138 
LanceHavenbay6/30/2015 09:13:18 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:David
I came in with my new car that was having severe brake grab. (45mpg hwy went down to 11) Previous Ford Dealer (in Germany) insisted it was just rust and it would drive out if I used the brakes hard enough. After very forcefully breaking at 80mph+, they finally loosened up after a 4 hour drive of speeding up and slamming the breaks at high speeds. (Car only had 2.5k miles on it at the time of the first occurrence of grab.) Issue persisted all the way up to 6.3k miles when I finally came back from Germany to Lakewood Ford. Brakes still make a grinding sound and crunching slightly when accelerating. This dealer told me it was normal and that there was not a fix. They did not offer to solve or replace the parts. The car has only 6.3k miles on it. 2015. It should not be grinding or crunching at all. It is still under warranty and there should have been at least an offer to resolve or replace parts causing the issue. Even if that was something I would pay for myself, at least ask. Other than that, the customer service was phenomenal. Very nice people. Would recommend that they start calling people letting know of delays if they car has been in the shop for 6 hours and hasn't had a chance to be looked at. Had to drop off the vehicle a second time because they were understaffed when I first came through.
Elkslayer896/27/2015 06:04:18 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin fletcher, Chris zeitner, boyd Hamilton
Me and my wife bought a Ford Explorer from here the employees were very helpful. They were very patient and knowledgable with all of our questions. I can honestly say I will not buy a ford anywhere else, this store is top notch.
thomthump6/24/2015 03:56:37 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Suzi Campbell
I have always received great customer service from Suzi, my Service advisor. I feel that she is truthful with what has to be repaired with several of my vehicles. This Ford Dealership is not the closest to my home or work, however they far exceed the other dealerships in the Service Departments, and as long as this continues, I will not be willing to change. I will continue to drive out of my way for service and use Lakewood ford. It's too bad that the sales department is not up to the same level. I had to by my last 3 vehicles at other dealerships.
Powerstroke6/11/2015 10:24:09 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dan
Called the day prior and got a next day appointment. Brought it in and told me it would be done in 5~6 hours, but finished early.
Ford,King*1236/02/2015 09:03:32 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mickey
I like Lakewood Ford because they are always nice and friendly. They tell me my options I have when working on my car. I also like how clean the parts and serves areas are.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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