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Toyota of Olympia

2225 CARRIAGE DRIVE SWOlympia, WA 98502-1018
1-888-509-83941-888-509-8394
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Business Center
  • Comfortable Waiting Area
  • Delivery Options

Why You Should Buy a New Car From Us

Welcome to Toyota of Olympia, located in the Olympia Auto Mall. We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It i ... Read more
Welcome to Toyota of Olympia, located in the Olympia Auto Mall. We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership.

Why You Should Buy a Used Car From Us

We have a Special Finance Department. Apply at ToyotaOfOlympia.com or call one of our finance specialists today. Welcome to Toyota of Olympia, located in the Olympia Au ... Read more
We have a Special Finance Department. Apply at ToyotaOfOlympia.com or call one of our finance specialists today. Welcome to Toyota of Olympia, located in the Olympia Auto Mall. We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership.

Languages Spoken

  • Español
  • 한국어
  • Русский
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.2
    Quality Of Work
  • 4.1
    Friendliness
  • 3.9
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 42 
TundrawithWinch2/15/2016 04:06:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brent
My wife and I really enjoyed buying our second Sienna from Brent. It was the 5th Toyota we have bought and he did it better than the previous four salesmen by far! He really knows his facts and helped us with every detail including questions we hadn't thought to ask. Brent is looking for repeat business not a short term quick sale. We'll buy from Brent next time for sure.
irateaboutthewait1/30/2016 10:17:36 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dewayne Trotter, Erika
In the beginning of January 2016 I bought a used Kia Soul from the Toyota of Olympia dealer and had the unfortunant pleasure of having Dewayne Trotter as my salesperson. My wife and I had been looking at this vehicle for a few days and finally decided to do the deal. I have purchased a number of new and used cars in my life and never and I mean NEVER have I had such an unpleasant transaction. It took a total of 6 hours from start to finish to receive my car. I have purchased homes in much less time than this. The saleperson was obviously playing the waiting game with us for whatever reason. He made 2 trips to his Sales Manager to work out some pricing and then just seemed to disappear for extended periods of time. After 5 hours of this game playing we finally signed purchase papers and then had to wait an additional hour or more for our car to be detailed. Once we received our car and took it home we noticed that the "detailing" this dealership did was nothing more than a cursory washing at best. My wife commented that it looked as if they only squirted it with a hose. The door hand pulls were still dirty and grimey from the previous owners. It was evident no effort was made to clean the doors pulls and other areas in the car. I mentioned this to Erika during a phone conversation a few days later and she obviously passed it on to Dewayne who contacted me and offered to have my car detailed again. I told him no thank you and that I felt that waiting 6 hours the first time was long enough and I did not want to be trapped in another prolonged visit. Additionally it also took me 2 weeks and a number of calls to get my second key. There is no way I would ever consider doing business with this dealer again no matter what. I have previously purchased cars in that automall from different dealers and the transactions went off with hardly any problems or lengthy waits. If you value your time as I do you would be better off to go somewhere else.
mendoughza871/02/2016 09:39:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul Barker
We had been looking for a new car for about a week when we finally made it to the Toyota dealership. Paul helped us find a car that is just right for us.
gina 11/03/2015 05:46:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chanel, KC
I bought a 2016 4-Runner from Chanel and she was amazing.. No pressure and very helpful. KC in finance got me out of a Nissan I was upside down in and got be an great deal on my trade and new vehicle. As well as making my loan 1 year less than I had thought. I have bought several cars and this dealership wins the prize for no pressure, honest, kind, and knowledge!! Thank you I love my new 4-Runner!
M51504/08/2015 08:56:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Fred
Great service! I went there for recall work and was greeted quickly and politely. Fred, in the service dept sets the bar high for customer service!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Toyota of Olympia : Olympia, WA 98502-1018 Car Dealership, and Auto Financing - Autotrader