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Dick Hannah Volkswagen

3500 NE Auto Mall DrVancouver, WA 98662-7196
1-866-439-00821-866-439-0082
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Why buy from Dick Hannah? SIMPLE - We have the car you want at the price you want to pay and we'll treat you the way you deserve to be treated. PRICE - We buy in volume a ... Read more
Why buy from Dick Hannah? SIMPLE - We have the car you want at the price you want to pay and we'll treat you the way you deserve to be treated. PRICE - We buy in volume and offer you volume sale pricing. We know our price is the lowest price you'll find. SELECTION - With hundreds of vehicles available, we have the new or pre-owned vehicle you are looking for. SERVICE Total satisfaction. We don't want to make you just a customer for a day, we want to make you a customer for life.

Why You Should Buy a Used Car From Us

Why buy from Dick Hannah Volkswagen? SIMPLE - We have the car you want at the price you want to pay and we'll treat you the way you deserve to be treated. PRICE - We buy ... Read more
Why buy from Dick Hannah Volkswagen? SIMPLE - We have the car you want at the price you want to pay and we'll treat you the way you deserve to be treated. PRICE - We buy in volume and offer you volume sale pricing. We know our price is the lowest price you'll find. SELECTION - With hundreds of vehicles available, we have the new or pre-owned vehicle you are looking for. SERVICE Total satisfaction. We don't want to make you just a customer for a day, we want to make you a customer for life.

Languages Spoken

  • Русский

Dealer Disclaimer

A negotiable documentary service fee in an amount up to one hundred fifty dollars may be added to the sale price or capitalized cost. Additional Dealer Markup and Dealer ... Read more
A negotiable documentary service fee in an amount up to one hundred fifty dollars may be added to the sale price or capitalized cost. Additional Dealer Markup and Dealer installed options my effect final price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 275 
Anitalgarcia7/17/2016 09:56:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Noe Galvez
Now Gálvez was fantastic he was very patient and answered all my questions I had showed me each vehicle I wanted to see no problem it was a pleasure working with noe would recommend him to everyone I am very happy with my purchase :)
Camtscott6/21/2016 02:34:11 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Christopher Gibbs
Took my 2015 Jetta in for a diagnostic of a vibration that it had, since new. They had the car for a week and after several different "Stories", told me that the problem with with my brand new tires. I was charged for "Free" loaner car, diagnostic and shop supplies. Even though the car is covered under warranty. I verified the tire "issue" they claimed. Not so - they are perfect. No Run Out, no balance issues, nada, nothing. Not to mention, the car had the same exact vibration issue with the OEM tires from new and the same exact vibration from the set of tires they put on from another car they had in inventory. The simple fact is: They didn't want to fix the car, for they don't want to take the time to chase down the issue with the car. So, they tried to "BS" me. Meanwhile, I've opened a case with VW - but have yet to hear from them. Please don't pay attention to the "SALES" person I had to select to do this review? I was working with the SERVICE department - NOT Sales.
Dick Hannah VW of Portland responded to this review
6/21/2016
Camtscott, Thank you for your feedback. I apologize the outcome was unsatisfactory. As we spoke previously we will always honor the warranty for any manufacture defect in material or workmanship and cover the component under the terms of VW's warranty. As you know, we did swap your aftermarket wheels and tires with 2 different sets of stock wheels and tires. We do appreciate the time you spent with us on the test drive, it was very helpful. VW of America has requested information and that has been sent to them. Ken Wilson Parts and Service Director Dick Hannah VW of Portland
kaitlynschlueter6/16/2016 03:19:57 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jacob Treacy
I came in wanting something completely different, was looking for an older used car but the salesmen got me a great deal on a brand new car
Author5/30/2016 06:03:32 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Blake Woodard,Travis Milward
Every person I worked with in this process was friendly and professional. What more would anyone want in the car buying process? Three more words.
Brookekollie5/25/2016 12:43:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Peter
I had a wonderful experience buying a car. Great customer service. I will recommend my friends to check this dealership out whenever they need a new or used car.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Dick Hannah Volkswagen : Vancouver, WA 98662-7196 Car Dealership, and Auto Financing - Autotrader