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Destination KIA

760 Central Ave Albany, NY 12206
1-866-407-78531-866-407-7853
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
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Why You Should Buy a New Car From Us

Here you will find a Great Selection of Quality Pre-Owned Vehicles! Fantastic Deals on the Best Selection of New & Pre-Owned Kia Vehicles in the Capital Region!!!

Why You Should Buy a Used Car From Us

Here you will find a Great Selection of Quality Pre-Owned Vehicles! Fantastic Deals on the Best Selection of New & Pre-Owned Kia Vehicles in the Capital Region!!!

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 500 
Larry Hubert4/11/2017 09:15:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Christopher Roman
Went in for warranty work on a 2014 kia soul liked the 2026 Kai Forte with plus package Christopher said he could get me in that car said don;t think so within the hour went home with brand new car have gone back and talked to him about different things about car etc always took time out for me explained everything to me Even went into the parts dept to get me touch up paint I asked for just in case. He treated me like I was Family Way to go Chris
Lisa Westerling4/09/2017 10:09:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Cornwell
I previously had a 2011 Kia Sorento that I absolutely loved. However, it was clearly made on a Friday afternoon (if you know what I mean). During all my misfortunes with the first one, I always had a wonderful experience with the parts department. On Saturday, I walked back into Destination Kia with hopes of retiring my first Sorento for a new one. I was greeted within 5 minutes in the parking lot by our salesman Josh Cornwell. He was polite, personable and took the time to understand my frustrations, concerns and my needs/wants. He quickly found the SUV that I would soon be the new owner of. Him along with sales manager Shaun Collins, were able to get me in to the most gorgeous 2017 pearl white Kia Sorento EX, and were able to meet my needs financially. Although it was a long day at Destination Kia, it was a rewarding one. I was able to say goodbye to the old and drive home in my new one the same day! I can honestly say that I'm in love with my SUV! Thanks Josh!
kampinggal4/07/2017 09:31:55 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Bryan
I made an appointment for an oil change and to have my front wipers replaced. Upon arriving early, I was told it would be an hour. Ok, no problem, but I had to be out by a specific time because of another appointment. I was told by the advisor, it wouldn't be a problem. My car sat out front for 15 minutes and I went to find someone to check me out. Was told it would be just another minute. I waited another 15 minutes before the advisor finally came out with my paperwork and two others. So my first belief is that they can't check one person out at a time because I saw another advisor with paperwork for three people to check out. After getting in my car to drive away, the car was wobbly and shaking. I couldn't turn around because I couldn't miss my other appointment. After leaving my second appointment and on my way to work, I phoned the dealership and they told me I would have to bring it back. I told them I couldn't because I had to get to work. I offered several suggestions on how we could resolve the problem of getting it to the dealership, but all suggestions where shot down. I asked the advisor twice to have the sales manager get back to me and he said ok. The third time I called, I told them to forget it, I was done with their dealership. I brought my car to the local garage to find out what the problem was. Destination Kia had rotated my tires w/o my permission. There was a loose lug nut on the front passenger tire and three loose lug nuts on the front driver's side. It was also discovered that one of the tires was not on straight. The manager, never called me back. After receiving an e-mail three days later form them about my service, I sent the manager an e-mail. He responded two days later that he didn't know I was looking for him. My salesman when I leased the vehicle was great. I would not recommend the service department to anyone!
Sean3/31/2017 05:29:00 PM
1.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rick Docherty
This guy is suppose to be a manager and can't even handle himself. I would not recommend this company to anyone. Service is poor and the place is lacking serious management. Car was broken into when dropped off for service. They try and charge you for warranty work and call it a diagnosis fee.
cloughd843/28/2017 09:02:14 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Brown
I was nervous about my first car buying experience. Mark L. and Mark B. were able to guide me through the process. With their support, I was able to find the perfect car to suit my needs within my budget.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Destination KIA : Albany, NY 12206 Car Dealership, and Auto Financing - Autotrader