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Alexandria Toyota Scion

3750 Jefferson Davis Highway Alexandria, VA 22305
1-877-760-41491-877-760-4149

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

We know you are here because your time is important to you! Alexandria Toyota has been in business since 1973. We are one of only 4 dealers that has won our franchises ... Read more
We know you are here because your time is important to you! Alexandria Toyota has been in business since 1973. We are one of only 4 dealers that has won our franchises highest honor, "Toyota's Presidents Award" every year since its inception...30 years and counting!! We are well versed in all facets of car purchasing from financing to shipping. We look forward to earning your business

Why You Should Buy a Used Car From Us

We know you are here because your time is important to you! Alexandria Toyota has been in business since 1973. We are one of only 4 dealers that has won our franchises ... Read more
We know you are here because your time is important to you! Alexandria Toyota has been in business since 1973. We are one of only 4 dealers that has won our franchises highest honor, "Toyota's Presidents Award" every year since its inception...30 years and counting!! We are well versed in all facets of car purchasing from financing to shipping. We look forward to earning your business

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Tax, Tags, and $599.00 processing fee additional. All vehicles are subject to prior sale. Please verify availability with dealer
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 381 
Pat Robinson3/01/2017 12:25:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jerry Gerdes
I give this rating because I consistently get exceptional customer service from Jerry Gerdes and I need to share these compliments about him. Jerry is knowledgeable about service being provided, patient in explaining the service, realistic about the time estimates for service, informative about service changes required based on unexpected problems identified, attentive to his customers, and he is very personable. He uses these qualities with all of his customers as I have observed him for several years skillfully providing these qualities to us. He makes me feel as if I am the only customer he has as he expeditiously attends to my service requirements with the highest level of skill, efficiency, and professionalism. Jerry is the best and one of the top 3 reasons that I will purchase my next Toyota from Alexandria Toyota.
Jack Taylor's Alexandria Toyota responded to this review
3/20/2017
Thank you for sharing your positive service experience about Jerry with us. Making sure you receive exceptional customer service is our main priority. Thank you for continued business and opportunity to serve you. To help us improve, please feel free to contact me directly at 703-797-5375 with any suggestions or concerns. Thank you! John Reilly: Operations Manager
gmsnel50202/24/2017 09:59:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ted Yohannes
I am the kind of person that doesn't like to shop around, or beat around the bush when buying something. I go to a store, get what I need, and leave. That is the experience I had at Alexandria Toyota. From the time I walked in to the dealership, until the time I left with my new vehicle was less than 2 hours...far less time than I have ever spent at a dealership. The salesman fought for me to get a great deal on my trade-in, as well as for the vehicle I purchased. I will definitely do business with Jack Taylor Alexandria Toyota again in the future.
Jack Taylor's Alexandria Toyota responded to this review
3/20/2017
I am so happy to hear that you had a excellent car buying experience with us. You are now apart of the Alexandria Toyota family and we will strive to provide exceptional service every time. Always know we are here for you and your vehicle's needs. Please feel free to contact me directly with any suggestions or concerns at 703-797-5375. Thank you for your continued valued business. ****John Reilly: Operations Manager
argusarms2/17/2017 01:38:51 PM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:John Taylor, John Reilly, Ted Yohannes
I purchased a used 2013 VW Golf from salesman Ted Yohannes on Tuesday, February 14th. The next day I found the full-size spare tire was flat and had been previously damaged and poorly repaired. I had the spare replaced at my local tire shop. When I purchased the vehicle, I was told it came with a one month/1,000 mile warranty. Ted told me that the warranty would cover 50% of the cost to repair any defect I experienced within the warranty period. On Thursday, February 16th, I called Ted and he told me to contact the Used Car Sales Manager Rocky Sulayman. I tried calling Mr. Sulayman and left a message. I also emailed my repair receipt and a picture of the damaged tire to Mr. Sulayman and Ted. On Friday, February 17th, I again left phone messages for Mr. Sulayman and Ted. I also sent an email to Managers John Taylor and John Reilly asking for their help with this. Later in the day, I received a call back from Ted. He said a manager had approved reimbursing me 50% of the spare tire repair bill, but the offered 30-day warranty was really only for the vehicles power train, not a bumper-to-bumper warranty. Ted was supposed to send me a copy of the vehicles service record, and get me reimbursed for 50% of the spare tire cost. I received a check for the spare tire in the mail, but didn't get the service record.
Jack Taylor's Alexandria Toyota responded to this review
3/20/2017
I am very sorry to hear that you had a unpleasant experience at Jack Taylor Alexandria Toyota. We strive to make our customer's happy and aim to give you exceptional service. We want to earn your business and know that you can trust us with your vehicle needs. . Please feel free to contact me directly so I can address your concern and work toward regaining your trust. My direct number is 703-797-5375. Thank you. **** John Reilly: Operations manager
mercedes19731/31/2017 03:01:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chriss Hazard, Mohammed
My wife's SUV needed the 30k mile service. After being told how much it would cost at another dealer I decided to schedule it at Jack Taylors' Alexandria Toyota. I was impressed by the level of customer service I received there, from the minute I pulled in to their state of the art service bay. I was greeted by the service writer who quickly checked me in. Mohamed explained what would be done to my car and the time it would take to do it. I decided to wait at the customer lounge witch was very cozy and had many amenities internet connection, private desks, wi-fi, refreshments. The service on my car was completed ahead of time, and below what I would have paid elsewhere. Chriss Hazard and his staff should be commended for their courteous, friendly and professional manner. I usually take my cars to Lexus from now on I will save money and get better service by my friends at Jack Taylors' Alexandria Toyota. I highly recommend Chriss Hazard and the team at Jack Taylors Alexandria Toyota for all your Toyota/Lexus Service needs. V/R William Toloza M-B CPO Consultant
Hilu12/27/2016 10:32:20 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Henok Belay
Great hospital and good deal. Keep it up will visit Toyota Alexanderia Virginia soon to purchase other vihecl .will recommended friend and families. Thank you
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Alexandria Toyota Scion : Alexandria, VA 22305 Car Dealership, and Auto Financing - Autotrader