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Alexandria Toyota Scion

3750 Jefferson Davis HighwayAlexandria, VA 22305
1-877-760-41491-877-760-4149

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

We know you are here because your time is important to you! Alexandria Toyota has been in business since 1973. We are one of only 4 dealers that has won our franchises ... Read more
We know you are here because your time is important to you! Alexandria Toyota has been in business since 1973. We are one of only 4 dealers that has won our franchises highest honor, "Toyota's Presidents Award" every year since its inception...30 years and counting!! We are well versed in all facets of car purchasing from financing to shipping. We look forward to earning your business

Why You Should Buy a Used Car From Us

We know you are here because your time is important to you! Alexandria Toyota has been in business since 1973. We are one of only 4 dealers that has won our franchises ... Read more
We know you are here because your time is important to you! Alexandria Toyota has been in business since 1973. We are one of only 4 dealers that has won our franchises highest honor, "Toyota's Presidents Award" every year since its inception...30 years and counting!! We are well versed in all facets of car purchasing from financing to shipping. We look forward to earning your business

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Tax, Tags, and $599.00 processing fee additional. All vehicles are subject to prior sale. Please verify availability with dealer
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 366 
Toyotagirl6/24/2016 10:01:04 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Simpy Behl
Owning Toyotas for over 20 years and having Jack Taylor servicing them has always been a good experience. Problems were dealt with efficiently and fairly. I could not be more pleased.
Ajayb New6/11/2016 10:02:17 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mohammed
About a week ago, I went to Jack Taylor's toyota alexandria dealership for a routine service. I supposedly serviced the car for free since I had a "complementary routine service" offered by Toyotacare, offered for a new toyota owners up until 25K miles. They handed me the service order invoice and I reviewed the invoice , and it showed that all the routine service , "including oil change have been done." A day after I left the dealership, shockingly, I noticed that the oil looked as dark as a soil, because they haven't changed it. I reviewed the complementary offer brochure and other print-outs I was given at the time I bought the car. It is explicitly stated in the printouts that "toyotacare will provide all the routine services up until 25K miles at no cost to you" The service schedule was also clearly stated as every 5k miles routine service including oil change. So, I went back to this dealership a week after and explained my concerns, particularly why they lied to me on the invoice stating that they changed the oil. But everyone I spoke from the attending reps/ Mohammed/ up to the supervisor/Chris/ kept throwing bogus informations that aren't consistent with the vehicle manual and toyotacare complimentary offer service schedule. They also have dishonored the complementary offer, so they asked me to pay for the oil change. They gave me a bunch of reasons that aren't explicitly stated on the complimentary offer to avoid any claims. This isn't just the first time I have been cheated with these guys. I also had horrible experiences at this location with my other car. But I just kept going there since it is too close to my home. The bottom line is, If you happen to come to this location ,ESPECIALLY with a foreign accent, seeking for service of any kind, you are on the WRONG place!!!! I would suggest you better think twice before you dump your valuable asset in to their hand.
Jman7776/02/2016 07:17:46 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Simpy Behl
I purchased my Highlander in 2009 from Carmax in Maryland. I've had all of my service performed at Jack Taylor Toyota in Alexandria. Simpy my service representative is awesome. She provides amazing service and I will not take my vehicle to anyone else at the dealership. The dealership has an area for me to telework while my car is being serviced. They have a two nice waiting areas, one with a television and another without (peace and quiet for reading). The cashier is open late so if you get off after work 5PM, you can still get your vehicle. If you are looking for a dealer that you can trust to service your vehicle... give Jack Taylor Toyota try.
Mgoss5/27/2016 10:16:31 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Gerry
See Gerry in the service department.He is there to walk you through the process.There are never any surprises.He keeps you informed,and only advises you on your car needs.I take all three of my cars to Gerry
ebadawi695/25/2016 06:27:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Brotherton
I always go to this dealer because they have knowledgeable representatives. In addition, they take care of the vehicle after they get the customer informed by what his/her car needs. In general, I don't need to make an appointment to get my car serviced.
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Alexandria Toyota Scion : Alexandria, VA 22305 Car Dealership, and Auto Financing - Autotrader